Went today and took my son to get ice cream. I ordered a strawberry cheesecake cyclone and specifically asked if there was chocolate in it because I am allergic. My son even started talking about it. I got his ice cream then mine came out, I took a bite and it tasted weird I look down and their was chocolate in it. I took it back up to them and said hey there is chocolate in this. The cashier took it back said oh then this other guy in a ballcap eith blonde hair walked over and was super hateful and asked what the issue was, so the cashier told him and the guy in the cap looked at me and said well maybe you just shouldn't eat here. He was like we have allergy signs and everything and went we get busy we don't have time to make sure stuff Is clean in-between each. They guy in the ball cap was being rude when talking. I said I've come here for 4 years and it's never been a problem before. He was like well if you want to eat here then I suggest you don't get anything with a topping because it'll happen again. He said i can remake it for you or give you something else with a crappy attitude. I asked if I could just have a slushie then. He was super nasty when asking what size and flavor I wanted. I had been having a hard time recently and just wanted to take my son to get ice cream, I literally sat on their bench and cried because of how he was. My mom was also with us and went back up to the window to get the slushi for me and the guy in the cap was rude with her too. (Signs only said something about dairy and nuts allergies) I have gone to other places before and never had a problem and even never had a problem before today there but I definitely will not be back after the treatment today, I cant help I'm allergic to chocolate and it's to much of a hassle to use a different spoon for each of the ingredients so flubs doesn't actually cause someone to have an allergic reaction.
Brandon Whitaker
Best soft serve anywhere. So many topping options and they don't skimp on them. We go here whenever we are in Hamilton.
Jordan W.
Flubs has better ice cream than most places I have ever been to! The line can be very long so I recommend going at an earlier time! Workers don't listen as well in the Drive-Thru than at the window so make sure to confirm your order before you pull up! Overall a good ice cream place to go to!
Bonnie Hoop
Love their ice cream! The best around!
Atmosphere: 5
Food: 5
Service: 5
Angel K.
They have lots of flavors, toppings, and treats to choose from! I love that they have baby and kiddie size cones as size options. But they need to remember to offer napkins when going through the drive through.. as it gets messy as one might expect. The wait is really long, and I really wish they had a list of everything you could get in the "celebrity cyclone" listed on both their drive through and online menu. Inside and outside seating would also be a great addition. Overall, I think it's a little pricey and the wait is long, but it tastes good and is a nice treat!
Gabriel Pegram
To make it simple...made me
Atmosphere: 5
Food: 5
Service: 5
Chester Hurley
Love this place!! The drive through is ridiculously quick, I had three cars in front of me and they were slammed with people on foot and I was in and out in less than 5 minutes. The ice cream itself is also awesome, the employees are super friendly, and the prices are good too.Extra points for the drive through speaker being really loud. I have hearing loss and struggle with drive throughs a lot of the time and that helps me a ton.
Atmosphere: 5
Food: 5
Service: 5
Izabella Moore
Been going here most of my life and it’s always a great experience. Service can be slow and sometimes you gotta remind them about your order on really busy nights but besides when it’s being swarmed I love going. Good frozen treats and the pumpkin ice cream in the fall is especially great.
Atmosphere: 5
Food: 5
Service: 4
Crystal Puckett
Wanted to split a large hot fudge sundae, I wanted extra cherries and asked for them to be on the side due to my significant other not liking cherries.. was told that they can’t do extra cherries nor on side in a small cup. Ruined my pregnancy craving for the day. First time coming here this season. Just curious why not if I’m paying? What do you do for allergies?
Atmosphere: 1
Food: 3
Service: 1
Christy Cyrus
We went after my daughter’s concert at Hamilton High School. I love this place!
The Best ice cream place around town..Friendly customer service?Very Professional ☺️ Variety thick milkshakes that will fill you up Completely...Very Delicious ice cream and the prices are right????????Give this place a try!!!!Simply Amazing ❤️
Atmosphere: 5
Food: 5
Service: 5
Pamela L.
They have the best ice cream and milk shakes anywhere around I would highly recommend
The Annichenni Adventures
Their malts are always delicious, they have a nice selection of Icecream styles and even when the line is out of the parking lot they get you through fast!
Shandel M.
Best ice cream ever. I've been going here my whole life and it will always be my favorite! Nothing tops it. Service is always friendly.
Andrew Ledford
Always great ice cream no matter what you get and the kids love it
Went today and took my son to get ice cream. I ordered a strawberry cheesecake cyclone and specifically asked if there was chocolate in it because I am allergic. My son even started talking about it. I got his ice cream then mine came out, I took a bite and it tasted weird I look down and their was chocolate in it. I took it back up to them and said hey there is chocolate in this. The cashier took it back said oh then this other guy in a ballcap eith blonde hair walked over and was super hateful and asked what the issue was, so the cashier told him and the guy in the cap looked at me and said well maybe you just shouldn't eat here. He was like we have allergy signs and everything and went we get busy we don't have time to make sure stuff Is clean in-between each. They guy in the ball cap was being rude when talking. I said I've come here for 4 years and it's never been a problem before. He was like well if you want to eat here then I suggest you don't get anything with a topping because it'll happen again. He said i can remake it for you or give you something else with a crappy attitude. I asked if I could just have a slushie then. He was super nasty when asking what size and flavor I wanted. I had been having a hard time recently and just wanted to take my son to get ice cream, I literally sat on their bench and cried because of how he was. My mom was also with us and went back up to the window to get the slushi for me and the guy in the cap was rude with her too. (Signs only said something about dairy and nuts allergies) I have gone to other places before and never had a problem and even never had a problem before today there but I definitely will not be back after the treatment today, I cant help I'm allergic to chocolate and it's to much of a hassle to use a different spoon for each of the ingredients so flubs doesn't actually cause someone to have an allergic reaction.
Best soft serve anywhere. So many topping options and they don't skimp on them. We go here whenever we are in Hamilton.
Flubs has better ice cream than most places I have ever been to! The line can be very long so I recommend going at an earlier time! Workers don't listen as well in the Drive-Thru than at the window so make sure to confirm your order before you pull up! Overall a good ice cream place to go to!
Love their ice cream! The best around!
Atmosphere: 5
Food: 5
Service: 5
They have lots of flavors, toppings, and treats to choose from! I love that they have baby and kiddie size cones as size options. But they need to remember to offer napkins when going through the drive through.. as it gets messy as one might expect. The wait is really long, and I really wish they had a list of everything you could get in the "celebrity cyclone" listed on both their drive through and online menu. Inside and outside seating would also be a great addition. Overall, I think it's a little pricey and the wait is long, but it tastes good and is a nice treat!
To make it simple...made me
Atmosphere: 5
Food: 5
Service: 5
Love this place!! The drive through is ridiculously quick, I had three cars in front of me and they were slammed with people on foot and I was in and out in less than 5 minutes. The ice cream itself is also awesome, the employees are super friendly, and the prices are good too.Extra points for the drive through speaker being really loud. I have hearing loss and struggle with drive throughs a lot of the time and that helps me a ton.
Atmosphere: 5
Food: 5
Service: 5
Been going here most of my life and it’s always a great experience. Service can be slow and sometimes you gotta remind them about your order on really busy nights but besides when it’s being swarmed I love going. Good frozen treats and the pumpkin ice cream in the fall is especially great.
Atmosphere: 5
Food: 5
Service: 4
Wanted to split a large hot fudge sundae, I wanted extra cherries and asked for them to be on the side due to my significant other not liking cherries.. was told that they can’t do extra cherries nor on side in a small cup. Ruined my pregnancy craving for the day. First time coming here this season. Just curious why not if I’m paying? What do you do for allergies?
Atmosphere: 1
Food: 3
Service: 1
We went after my daughter’s concert at Hamilton High School. I love this place!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The Best ice cream place around town..Friendly customer service?Very Professional ☺️ Variety thick milkshakes that will fill you up Completely...Very Delicious ice cream and the prices are right????????Give this place a try!!!!Simply Amazing ❤️
Atmosphere: 5
Food: 5
Service: 5
They have the best ice cream and milk shakes anywhere around I would highly recommend
Their malts are always delicious, they have a nice selection of Icecream styles and even when the line is out of the parking lot they get you through fast!
Best ice cream ever. I've been going here my whole life and it will always be my favorite! Nothing tops it. Service is always friendly.
Always great ice cream no matter what you get and the kids love it