Absolutely love their hamburgers and french fries, and they're probably the cheapest around
Jay B
Food was not good at all I've been having problems with cheese Coneys from this location constantly will be going to the on in Fairfield next time just to compare
Charles Stewart
Granddaughter absolutely loves this place and the people that work there
Nicholas Webster
Terrible food was mad wrong and forgot drink and fries half order
Mars
Clean restaurant and bathrooms. Service was prompt and friendly. Food was fresh and great tasting. We ordered 3 different bacon cheeseburgers and a chicken sandwich, all of us agreed they were good. I am personally impressed even though I am not a burger person. Our fries were perfect as well.
Ally Schuler
This gold star is pretty good service was good but last time I came in there my cracker bowl was dirty aside from that everything was great.
Atmosphere: 4
Food: 4
Service: 4
James A
My server Lynnette was great. Very friendly and good service. Food was ok, but when I was eating I could hear the staff talking. Very inappropriate topics to be discussing at work in earshot of the dining area. I’ll spare the details but should not be talking in such a way at work where customers can hear it. That’s just my thoughts. Also, when I went to pay no one was there. The front of the house and kitchen was empty. I waited for 5 minutes to pay. I could have just left but I didn’t. I would suggest a bit of training here. They were all a nice bunch but need leadership at their work. Even a fast food chain. That is why McDonald’s is #1, they train their people not just expect them to be great without training and they don’t fire them so quickly. They invest in their people. That’s what Gold Star needs. Show your people that you care about them and train them and they will deliver. This is what is needed at this location. Thanks to Lynnette. She was very sweet.
Atmosphere: 2
Food: 4
Service: 5
Tina Payne
Best hot fries around.Staff very friendly.Thanks David Saylor.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Three Way and Cheese Conies, Five Way with Cheese Coney Dog, Gold Star Cincinnati Coney, Cheese Fries, Gomdstar Chilli Dogs, Oyster Crackers, Cincinnati Chili
R. Lewis
Everything I ordered was phenomenal!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chili Cheese, Gomdstar Chilli Dogs, Cincinnati Chili
2. Also ordered a 4 way w/onions and mustard, there was none.
3. The cheese fries we ordered had more cheese than the actual chili we ordered
4. Waitress couldnt remember our order but she didnt write it down either.
5. You could tell the food had been sitting awhile bc the cheese was half melted.
6. Waitress never did a follow up check, never asked if we wanted refills or asked how the food was, just brought the check and never came back.
Needless to say, this restaurant as gone down and we will not be back again.
Atmosphere: 3
Food: 1
Service: 1
Stacy Davidson
I usually love this location as it's really close to my home and I've always been given great customer service and great food. But today upon paying, the employee was extremely rude. She seemed to be having a bad day and taking it out on customers. When taking my money she slammed the drive thru window and gave my son and I a horrible look. Then when she handed me the food, she aggressively shoved it and walked away. I understand people have bad days but taking it out on customers isn't the answer.
Atmosphere: 5
Food: 5
Service: 2
Recommended dishes: Five Way with Cheese Coney Dog
Jacqueline Croucher
The guy who works the pickup window is extremely rude. I ordered a 3 way and a order of chili cheese fries and a side of onions and he put the onions in the 3 the way instead of giving me a side of them. I called and asked if I could get a new 3 way without onion and actually get a side of them and he refused. Instead he said bring my card back and he'll refund me. Which is crazy. This isn't the first time is customer service has truly lacked. I ordered 3 meals and asked for extra crackers and got 2 packs. I went back around and asked for more and he told me there just crackers not a big deal and decided to throw them at me and slam the window. 1 pack made it inside my car and the other 2 packs went on the ground outside. I can't believe this guy still has a job. I will not be back at this location and it sucks because it's alot closer than the other locations. My kid loves gold star so we frequent here often.
Always good
Absolutely love their hamburgers and french fries, and they're probably the cheapest around
Food was not good at all I've been having problems with cheese Coneys from this location constantly will be going to the on in Fairfield next time just to compare
Granddaughter absolutely loves this place and the people that work there
Terrible food was mad wrong and forgot drink and fries half order
Clean restaurant and bathrooms. Service was prompt and friendly. Food was fresh and great tasting. We ordered 3 different bacon cheeseburgers and a chicken sandwich, all of us agreed they were good. I am personally impressed even though I am not a burger person. Our fries were perfect as well.
This gold star is pretty good service was good but last time I came in there my cracker bowl was dirty aside from that everything was great.
Atmosphere: 4
Food: 4
Service: 4
My server Lynnette was great. Very friendly and good service. Food was ok, but when I was eating I could hear the staff talking. Very inappropriate topics to be discussing at work in earshot of the dining area. I’ll spare the details but should not be talking in such a way at work where customers can hear it. That’s just my thoughts. Also, when I went to pay no one was there. The front of the house and kitchen was empty. I waited for 5 minutes to pay. I could have just left but I didn’t. I would suggest a bit of training here. They were all a nice bunch but need leadership at their work. Even a fast food chain. That is why McDonald’s is #1, they train their people not just expect them to be great without training and they don’t fire them so quickly. They invest in their people. That’s what Gold Star needs. Show your people that you care about them and train them and they will deliver. This is what is needed at this location. Thanks to Lynnette. She was very sweet.
Atmosphere: 2
Food: 4
Service: 5
Best hot fries around.Staff very friendly.Thanks David Saylor.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Three Way and Cheese Conies, Five Way with Cheese Coney Dog, Gold Star Cincinnati Coney, Cheese Fries, Gomdstar Chilli Dogs, Oyster Crackers, Cincinnati Chili
Everything I ordered was phenomenal!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chili Cheese, Gomdstar Chilli Dogs, Cincinnati Chili
Restaurantji Recommends
Gold star
Atmosphere: 3
Food: 3
Service: 5
Recommended dishes: Chili Cheese, Cheese Fries
Awesome ?
Atmosphere: 5
Food: 5
Service: 5
1.Ordered a Super 3 Way and i got a regular 3 Way
2. Also ordered a 4 way w/onions and mustard, there was none.
3. The cheese fries we ordered had more cheese than the actual chili we ordered
4. Waitress couldnt remember our order but she didnt write it down either.
5. You could tell the food had been sitting awhile bc the cheese was half melted.
6. Waitress never did a follow up check, never asked if we wanted refills or asked how the food was, just brought the check and never came back.
Needless to say, this restaurant as gone down and we will not be back again.
Atmosphere: 3
Food: 1
Service: 1
I usually love this location as it's really close to my home and I've always been given great customer service and great food. But today upon paying, the employee was extremely rude. She seemed to be having a bad day and taking it out on customers. When taking my money she slammed the drive thru window and gave my son and I a horrible look. Then when she handed me the food, she aggressively shoved it and walked away. I understand people have bad days but taking it out on customers isn't the answer.
Atmosphere: 5
Food: 5
Service: 2
Recommended dishes: Five Way with Cheese Coney Dog
The guy who works the pickup window is extremely rude. I ordered a 3 way and a order of chili cheese fries and a side of onions and he put the onions in the 3 the way instead of giving me a side of them. I called and asked if I could get a new 3 way without onion and actually get a side of them and he refused. Instead he said bring my card back and he'll refund me. Which is crazy. This isn't the first time is customer service has truly lacked. I ordered 3 meals and asked for extra crackers and got 2 packs. I went back around and asked for more and he told me there just crackers not a big deal and decided to throw them at me and slam the window. 1 pack made it inside my car and the other 2 packs went on the ground outside. I can't believe this guy still has a job. I will not be back at this location and it sucks because it's alot closer than the other locations. My kid loves gold star so we frequent here often.
Service: 1
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