Went there yesterday and honestly, it was a terrible experience. I had the fried chicken and fish — the fish tasted awful, like it wasn’t fresh at all. The chicken was just okay, nothing special. Prices are way too high for the quality you get. Definitely not worth the money. Wouldn’t recommend this place, and I’m not planning on going back.
Atmosphere: 2
Food: 1
Service: 1
Nate Gordon
Can't rate the food because no one can to the front to take my order after standing there for 15 minutes 😒
Atmosphere: 1
Service: 1
Deeyah Hill
No seasoning on the fish whatsoever. Bland and hard. The coleslaw was blah. The fries were blah. Waste of money.
Food: 1
Best way
Tasty . And very nice customer service. Very reasonable prices and food quality
Samantha Michelle
The food is amazing and so is the service… I got my food about thirty minutes ago, and the guy working tonight was awesome! I’ll come back for sure ❤️❤️❤️
Atmosphere: 5
Food: 5
Service: 5
GT500 Mustang (GT500)
This was my first visit and I am totally satisfied with the food and employees customer service. The portions are huge. I will definitely make this a regular stop for the Gyro platter again
Atmosphere: 5
Food: 5
Service: 5
Scott
Love the gyro. They're always nice at the drive thru.
Food: 5
Service: 5
The Savvy Couponers
Overall quantity is in the catfish dish but the flavor isn’t. I’m southern and this is a deliciously prepared meal in the south but this meal was bland no catfish seasoning. This business is under new management so I do hope to see it strive to grow and get better!
Atmosphere: 5
Food: 3
Service: 5
Myeshia Edwards
Maybe it was just the whiting I had , I think they changed it or something..my whiting lunch was super fishy and stale or just no good, the breading and fish was falling apart when picked up , I didn’t even eat it ..it was disgusting and the smell was horrible, fries seemed doubled fried hard and I just don’t know about this hooks at this location it’s just horrible each time I tried.
Atmosphere: 3
Food: 1
Service: 5
Andrew Reuss
New management!!! Hook is my new go-to in Hamilton.
Under new management… the food quality is terrible. I ordered a 3 piece fish and it was all skin and no fish at all. Please don’t waste your time going here.
Atmosphere: 1
Food: 1
Service: 1
Amari Smith
Cold food and no utensils Ordered at 5:01 and delivered at 6:34 for no reason - when I live 10 minutes away
Diamond Grant
Please change the fries back. The new fries are HORRIBLE. Been going here for years and have liked it a lot until recently. (Past 4-6 months) The cake has been dry or out of stock. Items missing from orders. The parking lot has needed to be redone for YEARS and the cleanliness should really be addressed better. Please use gloves when handling our food and don’t touch anything other then our food.
Atmosphere: 3
Food: 2
Service: 4
Recommended dishes: Chicken Tenders, Cake, With Fries, Whole Wings, Wings
R. holmes
Really, these fries aren't even edible, they're black. Literally just opened my plate to this mess.
Went there yesterday and honestly, it was a terrible experience.
I had the fried chicken and fish — the fish tasted awful, like it wasn’t fresh at all. The chicken was just okay, nothing special.
Prices are way too high for the quality you get. Definitely not worth the money.
Wouldn’t recommend this place, and I’m not planning on going back.
Atmosphere: 2
Food: 1
Service: 1
Can't rate the food because no one can to the front to take my order after standing there for 15 minutes 😒
Atmosphere: 1
Service: 1
No seasoning on the fish whatsoever. Bland and hard. The coleslaw was blah. The fries were blah. Waste of money.
Food: 1
Tasty . And very nice customer service. Very reasonable prices and food quality
The food is amazing and so is the service… I got my food about thirty minutes ago, and the guy working tonight was awesome! I’ll come back for sure ❤️❤️❤️
Atmosphere: 5
Food: 5
Service: 5
This was my first visit and I am totally satisfied with the food and employees customer service.
The portions are huge.
I will definitely make this a regular stop for the Gyro platter again
Atmosphere: 5
Food: 5
Service: 5
Love the gyro. They're always nice at the drive thru.
Food: 5
Service: 5
Overall quantity is in the catfish dish but the flavor isn’t. I’m southern and this is a deliciously prepared meal in the south but this meal was bland no catfish seasoning. This business is under new management so I do hope to see it strive to grow and get better!
Atmosphere: 5
Food: 3
Service: 5
Maybe it was just the whiting I had , I think they changed it or something..my whiting lunch was super fishy and stale or just no good, the breading and fish was falling apart when picked up , I didn’t even eat it ..it was disgusting and the smell was horrible, fries seemed doubled fried hard and I just don’t know about this hooks at this location it’s just horrible each time I tried.
Atmosphere: 3
Food: 1
Service: 5
New management!!! Hook is my new go-to in Hamilton.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Under new management… the food quality is terrible. I ordered a 3 piece fish and it was all skin and no fish at all. Please don’t waste your time going here.
Atmosphere: 1
Food: 1
Service: 1
Cold food and no utensils
Ordered at 5:01 and delivered at 6:34 for no reason - when I live 10 minutes away
Please change the fries back. The new fries are HORRIBLE. Been going here for years and have liked it a lot until recently. (Past 4-6 months) The cake has been dry or out of stock. Items missing from orders. The parking lot has needed to be redone for YEARS and the cleanliness should really be addressed better. Please use gloves when handling our food and don’t touch anything other then our food.
Atmosphere: 3
Food: 2
Service: 4
Recommended dishes: Chicken Tenders, Cake, With Fries, Whole Wings, Wings
Really, these fries aren't even edible, they're black. Literally just opened my plate to this mess.
Food: 1
It was ok. I still prefer Jocko's.
Atmosphere: 2
Food: 3
Service: 3
Loading...