Subway
1021 High St, Hamilton
(513) 896-5383
Recent Reviews
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Very sweet ladies and fast service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Lays Baked Original, Steak & Cheese, Doritos Cool Ranch, Cookies
Great fresh sandwiches! The store was clean. Restroom was clean. Great parking! Kid friendly with high chair đș
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subway Club, All-American Club, Pizza Sub
Ordered online and they called me to say they didnât have the sandwich which was fine, I asked them to cancel the order but they said they âdidnât know howâ to refund it so they stole my money. Went to another Subway that said they can most definitely refund online orders they do it all the time when they are out of things. Do not order here unless you want your money stolen.
Normally, this location is very professional and has great service, but during my last visit I was treated horribly. I had placed an online order for 3 subs and went to pick it up after it was marked 'complete'. Upon arrival, the cashier told me that my order was not in their system. Instead of offering me a refund or to make my food, the worker walked away and ignored me for 5 minutes while I was standing at the counter. I asked them if they would refund my purchase or make my food as I had proof that my order was placed at the right location, ready to pick up, and paid for. The worker just looked at me and said "No" and then continued to ignore me. So not only did I not receive the food I ordered, but they robbed me as well and offered no solutions.
Service: 1
Got food poisoning
Atmosphere: 1
Food: 1
Service: 1
I ordered off of Uber eats and subway made both my subs incorrect and when I called the manager told me it was not his problem, would not correct it and told me I had to connect Uber eats.
Food: 1
Service: 1
Store is always clean, the workers are polite and friendly and remember their frequent customers and their orders lol.... the food is always fresh ? and delicious will definitely be coming back.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies, Oven Roasted Chicken, 6inch Sub, Garlic Roast Beef, Bacon Egg & Cheese Wrap, Spicy Italian, All-American Club
They have bad customer service
Atmosphere: 2
Food: 3
Service: 1
Small place, clean, very efficient .
Kid-friendliness: Very good ?
Atmosphere: 4
Food: 5
Service: 5
Great pricing, great food and great service. I got exactly what I ordered, fresh and easily.
Vegetarian options: You don't have to get meat or cheese <3 you can just get vegg
Restaurantji Recommends
First time going to subway and their online system wouldnât let me use a gift card and a credit card at the same time. So my brother went in to order the food in person. We tried to order two specialty items and the worker proceeded to act like he didnât know what my brother was talking about and that everything is customized. No specially made items. It made for a very awkward interaction for my brother as he was holding up the line while on the phone with me. Iâm not there to see what options there are so I had to quickly jump back to their website and look up what ingredients come on the specially made item i originally wanted. Why did I have to do that and the worker not figure it out themselves? I wouldnât hold a minimum wage employee to the standard of memorizing everything or having a test requirement to get the job but at least put up some cheat sheets in the store for them and make them aware of itâŠ
I love subway...
Walked in subway and there was a Indian guy working and he was great. Positive energy and lots of Curiosity! He was the only one working and he helped about 6 people including me in a timely manner! Great guy, I enjoyed coming to subway today!
They don't know what amount is and we'll give you a sandwich that's just the regular toasted sandwich and then exclaim Oh! A melt! after they've made the sandwich while you're trying to explain to them that you want the Melt style sandwich so there's that
Turkey sub w bacon and Chipotle sauce is excellent. Staff is friendly. Newly remodeled inside.
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