The only thing the staff was confused on was our orders as it was 2 sandwiches but one was for now and one was to go so I asked for both to go but took one to eat and confused them... Because while we paid together we eat them separately. So assume we want them Bagged separate...
Atmosphere: 5
Food: 5
Service: 5
Tony Schorr
I ordered a Chipotle Chicken Cheesesteak via the mobile app at approximately 11:45 AM on 10/5/25 with a pickup time of 11:58 AM. As I was walking out the door with my two children, my son tripped and hit his head on the corner of the refrigerator. He immediately had a welt the size of a golf ball on his forehead and fortunately did not cut himself. After I calmed him down and made sure he was okay, I remembered the sandwich. I called the store about 15 minutes after my pickup time, explained the situation, and asked if they could my food in the refrigerator until I could eventually make it there. The GM immediately asked if my son was alright and said whenever I could make it to the store, he would make me a fresh sandwich. When I arrived around 1 PM, he immediately asked about my son and made me a new sandwich. He even gave me a complimentary drink while I waited. This customer service went above and beyond and deserves to be recognized. I've always loved Jersey Mike's, but this solidified me as a loyal customer for life.
Atmosphere: 5
Food: 5
Service: 5
Antonio Reyes
Been going here since they opened—they always get me right
Atmosphere: 5
Food: 5
Service: 5
Stephanie Ross
Jason is exceptional! Great service and smile every time!
Atmosphere: 5
Food: 5
Service: 5
Patrice Ochs
The unisex bathroom don't work for me and I'm sure many women would object too. I went to use the toilet, but the seat was splattered with urine as well as the floor. I informed the staff of the problem.
Atmosphere: 4
Food: 5
Service: 5
Christopher
I just love Jersey Mike's. Number 13 Mike's way all the way! Good food. Good people and great locations.
Atmosphere: 5
Food: 5
Service: 5
Kamdyn Metcalf
I had to call and delay my order because my car battery died (dad saved the day), but the team working today not only kept our food fresh, but gave me some free drinks for me and my sisters so we’d hopefully have a better day! Amazing service and a caring team!
Atmosphere: 5
Food: 5
Service: 5
Mark Tasco
Good subs. Like getting them fresh sliced. Just a little bit skimpy from earlier years.
Canceled my order without notification. Then pretended like I didn't make it or offer to help.
Jan
Staff was friendly and sub was tasty. I had never been to Jersey Mikes. I went after hearing on March 26th they were donating all sales, not percentage or net profit, but all sales to a local cancer charity. That was enough to get me there. I ordered spicy cheesesteak and will definitely seek out Jersey Mike's in the future. The food is delicious and they support local charitable organizations.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chipotle Cheese Steak
Jerry Short
It's a lunch meat sandwich
Atmosphere: 5
Food: 4
Service: 5
Liz W
The people who work here are always so friendly and very diligent when it comes to preparing food for my son. He has celiac and cannot have gluten even from cross contamination. They have policy in place that sets our minds at ease and makes us feel comfortable ordering food for him here. It's so wonderful having somewhere here in Harrison that he can safely eat if we want to eat out. The food is delicious every time. Also, they've usually got a pretty good Playlist of songs going. Lol
The only thing the staff was confused on was our orders as it was 2 sandwiches but one was for now and one was to go so I asked for both to go but took one to eat and confused them... Because while we paid together we eat them separately. So assume we want them Bagged separate...
Atmosphere: 5
Food: 5
Service: 5
I ordered a Chipotle Chicken Cheesesteak via the mobile app at approximately 11:45 AM on 10/5/25 with a pickup time of 11:58 AM. As I was walking out the door with my two children, my son tripped and hit his head on the corner of the refrigerator. He immediately had a welt the size of a golf ball on his forehead and fortunately did not cut himself. After I calmed him down and made sure he was okay, I remembered the sandwich. I called the store about 15 minutes after my pickup time, explained the situation, and asked if they could my food in the refrigerator until I could eventually make it there. The GM immediately asked if my son was alright and said whenever I could make it to the store, he would make me a fresh sandwich. When I arrived around 1 PM, he immediately asked about my son and made me a new sandwich. He even gave me a complimentary drink while I waited. This customer service went above and beyond and deserves to be recognized. I've always loved Jersey Mike's, but this solidified me as a loyal customer for life.
Atmosphere: 5
Food: 5
Service: 5
Been going here since they opened—they always get me right
Atmosphere: 5
Food: 5
Service: 5
Jason is exceptional! Great service and smile every time!
Atmosphere: 5
Food: 5
Service: 5
The unisex bathroom don't work for me and I'm sure many women would object too. I went to use the toilet, but the seat was splattered with urine as well as the floor. I informed the staff of the problem.
Atmosphere: 4
Food: 5
Service: 5
I just love Jersey Mike's. Number 13 Mike's way all the way! Good food. Good people and great locations.
Atmosphere: 5
Food: 5
Service: 5
I had to call and delay my order because my car battery died (dad saved the day), but the team working today not only kept our food fresh, but gave me some free drinks for me and my sisters so we’d hopefully have a better day! Amazing service and a caring team!
Atmosphere: 5
Food: 5
Service: 5
Good subs. Like getting them fresh sliced. Just a little bit skimpy from earlier years.
Atmosphere: 4
Food: 4
Service: 4
Best around
Great food
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
It is very tasty with very quick service.
Atmosphere: 4
Food: 5
Service: 4
Canceled my order without notification. Then pretended like I didn't make it or offer to help.
Staff was friendly and sub was tasty. I had never been to Jersey Mikes. I went after hearing on March 26th they were donating all sales, not percentage or net profit, but all sales to a local cancer charity. That was enough to get me there. I ordered spicy cheesesteak and will definitely seek out Jersey Mike's in the future. The food is delicious and they support local charitable organizations.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chipotle Cheese Steak
It's a lunch meat sandwich
Atmosphere: 5
Food: 4
Service: 5
The people who work here are always so friendly and very diligent when it comes to preparing food for my son. He has celiac and cannot have gluten even from cross contamination. They have policy in place that sets our minds at ease and makes us feel comfortable ordering food for him here. It's so wonderful having somewhere here in Harrison that he can safely eat if we want to eat out. The food is delicious every time. Also, they've usually got a pretty good Playlist of songs going. Lol
Atmosphere: 5
Food: 5
Service: 5
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