Penn Station East Coast Subs

Again service is every thing.. I can make my own subs. Come from fine dining.. over 35 yrs.. and it burns me to see and experience a non caring staff.. sad...

Awesome

Waited 40+ minutes when told it’d be a 10 minute wait, and was missing a sand-which at the end of it. Food was well made and the people were polite, just frustrating.

If your a fan of food poisoning and frequent bathroom trips this place is for you.

Bit of a wait but still warm and delicious

The service is incredibly slow told me it'd be ready in 15 minutes and it's been over 45 minutes and counting

Rude manager.

Parking: Never had a bad meal from Penn station a cut above fast food for sure all ways fresh and delicious

Recommended dishes: Chicken Teriyaki

I love their food It is always fresh and people are friendly

Kid-friendliness: Very kid friendly,

Wheelchair accessibility: I don't really no

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Teriyaki

I used to be a regular at this Penn Station, frequently stopping by for a quick lunch. However, my visits have taken a significant nosedive recently due to a rather disruptive issue that seems to mar the experience. Unfortunately, the location I once enjoyed has become a frustrating place to grab a bite.

On several occasions, I've found myself waiting to place my order or check out, only to be met with the disheartening sight of a team member on the phone, engaged in a heated argument. The individual in question is a taller gentleman with a slim build and noticeable tattoos. It's quite apparent that this behavior is not only unprofessional but also goes against the generally friendly atmosphere that other staff members strive to maintain. I've noticed that several of the other employees seem equally disheartened by this situation—an indicator that it’s not just an isolated incident but rather a persistent issue.

While the rest of the staff is pleasant and hardworking, that one disruptive team member creates an uncomfortable and often hostile environment. Busy lunch hours have turned into an unwanted spectacle of one-sided drama, which is the last thing anyone wants while trying to enjoy a meal. It’s a shame, too, because I genuinely appreciate the food and the rest of the crew's efforts.

If this issue isn't addressed soon, it might be time for a long-term hiatus from this location. There are plenty of other dining options that offer a more pleasant experience without the unnecessary drama. I truly hope to see some positive changes here—both for the sake of the other employees, who deserve a better workplace, and for patrons like myself who simply want to enjoy their lunch in peace. Until then, I’ll be exploring alternatives.

Atmosphere: 1

Food: 5

Service: 1

Recommended dishes: Sub, Cheesesteak

Great experiences Everytime I have been. I believe the employees name was Stanley but I could be wrong. Very nice gentleman and was great with service.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sub

Great Cheesesteak and crispy fries. Space could use a refresh, but all in all it was a great meal. Quick and hot.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheesesteak

This location offers the same wonderful tasting food as others in the chain, but this one actually manages not to put cheese on my Philly steak when I order it "no cheese." My hats off to the staff here for getting it right the first time, everything (or very close to it).

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fresh-Cut Fries, Cheesesteak

This location is always clean. Food is hot and fresh.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheesesteak

I Love Penn Station... But some aren't as good as others. This one is Amazing! The Food & Service was great! Y'all were busy an Still Showed out! Thank U!

Atmosphere: 5

Food: 5

Service: 5