The food quality is always fairly good and consistent at this donatos location. I typically order extra sauce cups and they are never with my order. I always have to ask and I'm told they should be. I have to open the box myself and tell them no, they're not here again. This can be very tiresome. Somebody needs to be checking the orders for things like extra sauces. After all, they're a dollar each, they're not free.
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Serious Cheese Pizza, Italian Garlic Breadsticks
Tom Decker
I have been a customer for 30+ years. I attempted to order a pizza by phone but after 30 minutes of trying to work with your system I gave up. Never again
Service: 1
Tina Firman
Great customer service when eating inside.
Atmosphere: 5
Food: 5
Service: 5
judy schmitt
Very disappointed with our order tonight. Big Don sub was very thin , with few fillings, and dried out. Calzones was awful. Burnt crust and very dried out. Dessert cinnamon bread was burnt and crusty. We normally have good food from this location, but will go somewhere else next time. I took pictures of everything but sub.
Food: 2
Service: 4
Alvin The Maine Coon
Call to order a pizza and get a automated voice machine instead of a real person. If I wanted to deal with that I would of just ordered online. Went to Dominos instead
Atmosphere: 1
Food: 1
Service: 1
Jesse Dauth
Order from here and usually have no issues. I ordered a hot honey pizza with mushrooms on half and banana peppers on the whole pizza get home to find out they didn't put any of the hot honey on it. So I called in and spoke to a manager or someone higher up they said it was attached to my number/account so I was confused and called back in today because I needed to just make sure and then the supervisor on the phone was being rude and yelling telling me it's in the system it'll be free doesn't let me finish then finally lets me ask if it's just his store or on my account and he says his store so every time he interrupted me being loud and just telling me its free its taken care of instead of letting me speak.
Atmosphere: 1
Food: 5
Service: 1
Tina Scanlon
The food is always delicious and the service is wonderful they go above and beyond for sure they're great I don't have anything bad to say about donatos in buckeye lake
Atmosphere: 5
Food: 5
Service: 5
Joseph Worley
Once again you messed up my order and when I call to have the money credited back to my account you want to keep crediting me another free pizza get it right or you don't get my business.. I shouldn't be forced to take a pizza because you can't get it right the first time
Atmosphere: 1
Food: 1
Service: 4
Jon Oiler
Always a great experience with staff and great choice of food.
Atmosphere: 5
Food: 5
Service: 5
Sheila Stafford
The order was perfect, and wait time was reasonable.
Service was very attentive and polite. Great place to get a pizza
Atmosphere: 5
Food: 5
Service: 5
Seneca
We had such a great experience thanks to Barbara at Donatos! She went out of her way to bring us plates, napkins, and even a miniature size cup for our toddler. She was so sweet and attentive the entire time. There was a small mix-up with our dessert, and she handled it with such grace and gladly switched it out for us. I wish I had cash to leave her a tip—she truly deserved it. Thank you, Barbara, for making our visit so pleasant!
Consumer
We had such a great experience thanks to Barbara at Donatos! She went out of her way to bring us plates, napkins, and even a miniature size cup for our toddler. She was so sweet and attentive the entire time. There was a small mix-up with our dessert, and she handled it with such grace and gladly switched it out for us. I wish I had cash to leave her a tip—she truly deserved it. Thank you, Barbara, for making our visit so pleasant!
Atmosphere: 5
Food: 5
Service: 5
Paula Miller
Just okay. Not as good as they used to be
Atmosphere: 1
Food: 1
Service: 1
Jerry Holmes
Donatos is always the bomb I only had 1 bad experience on noe Bixby rd but they made up for it. This one on Hebron rd is always good 👍
The food quality is always fairly good and consistent at this donatos location. I typically order extra sauce cups and they are never with my order. I always have to ask and I'm told they should be. I have to open the box myself and tell them no, they're not here again. This can be very tiresome. Somebody needs to be checking the orders for things like extra sauces. After all, they're a dollar each, they're not free.
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Serious Cheese Pizza, Italian Garlic Breadsticks
I have been a customer for 30+ years. I attempted to order a pizza by phone but after 30 minutes of trying to work with your system I gave up. Never again
Service: 1
Great customer service when eating inside.
Atmosphere: 5
Food: 5
Service: 5
Very disappointed with our order tonight. Big Don sub was very thin , with few fillings, and dried out. Calzones was awful. Burnt crust and very dried out. Dessert cinnamon bread was burnt and crusty. We normally have good food from this location, but will go somewhere else next time. I took pictures of everything but sub.
Food: 2
Service: 4
Call to order a pizza and get a automated voice machine instead of a real person. If I wanted to deal with that I would of just ordered online. Went to Dominos instead
Atmosphere: 1
Food: 1
Service: 1
Order from here and usually have no issues. I ordered a hot honey pizza with mushrooms on half and banana peppers on the whole pizza get home to find out they didn't put any of the hot honey on it. So I called in and spoke to a manager or someone higher up they said it was attached to my number/account so I was confused and called back in today because I needed to just make sure and then the supervisor on the phone was being rude and yelling telling me it's in the system it'll be free doesn't let me finish then finally lets me ask if it's just his store or on my account and he says his store so every time he interrupted me being loud and just telling me its free its taken care of instead of letting me speak.
Atmosphere: 1
Food: 5
Service: 1
The food is always delicious and the service is wonderful they go above and beyond for sure they're great I don't have anything bad to say about donatos in buckeye lake
Atmosphere: 5
Food: 5
Service: 5
Once again you messed up my order and when I call to have the money credited back to my account you want to keep crediting me another free pizza get it right or you don't get my business.. I shouldn't be forced to take a pizza because you can't get it right the first time
Atmosphere: 1
Food: 1
Service: 4
Always a great experience with staff and great choice of food.
Atmosphere: 5
Food: 5
Service: 5
The order was perfect, and wait time was reasonable.
Restaurantji Recommends
Service was very attentive and polite. Great place to get a pizza
Atmosphere: 5
Food: 5
Service: 5
We had such a great experience thanks to Barbara at Donatos! She went out of her way to bring us plates, napkins, and even a miniature size cup for our toddler. She was so sweet and attentive the entire time. There was a small mix-up with our dessert, and she handled it with such grace and gladly switched it out for us. I wish I had cash to leave her a tip—she truly deserved it. Thank you, Barbara, for making our visit so pleasant!
We had such a great experience thanks to Barbara at Donatos! She went out of her way to bring us plates, napkins, and even a miniature size cup for our toddler. She was so sweet and attentive the entire time. There was a small mix-up with our dessert, and she handled it with such grace and gladly switched it out for us. I wish I had cash to leave her a tip—she truly deserved it. Thank you, Barbara, for making our visit so pleasant!
Atmosphere: 5
Food: 5
Service: 5
Just okay. Not as good as they used to be
Atmosphere: 1
Food: 1
Service: 1
Donatos is always the bomb I only had 1 bad experience on noe Bixby rd but they made up for it. This one on Hebron rd is always good 👍
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