This place is typically OK when it comes to ordering chicken today we went through the drive-through to pick up an online order that we had when we did we got home and everything seemed to be fine but inside of our tenders box there was several used Reesie cup wrappers that were balled up and in our box of tenders I called for clarification on why there would be or if there’s anything that they could do about it seeing as it is trash in our food the woman on the phone Colleen denied that it could Have happened insisted it was somebody from DoorDash, even though we picked it up through the window and treated us as if we were crazy. I would suggest checking your food at the window to make sure this doesn’t happen to you. This Will be the last time we go there I will make the extra trip to go to a further destination if we want KFC they have lost my business with the way they had treated us today.
Atmosphere: 1
Food: 2
Service: 1
Carol Hoover
Today, Saturday, May 31, 2025, I phoned a large order to KFC for takeout from the Heath, Ohio, location. The order was $76.78. I had called Friday evening inquiring as to how early I needed to call to get an order by 12:00 (Noon), I was told that even though they didn’t open until 11:00, the staff was there early and would answer the phone. I called at 8:00, Sara answered and took my order. Sara said the order would be ready by 11:00. Sara was very sweet and friendly. When we picked up the order, which was ready, at 11:00, the staff were also friendly. When we unpacked the bags at home, long story short, the order was perfect, sauces, and everything. I highly recommend this restaurant. Carol Hoover
Atmosphere: 4
Food: 5
Service: 5
David Janiszewski
Great chicken sandwich!
Food: 4
Service: 4
MsSherlock Holmes
Take-out for DonnieFromOhio and Myself. 😋
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Fried Chicken, Gravy
Selena S
Whoever works here doesn't know the difference between light and dark meat. Make sure you get what you paid for before you leave.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Fried Chicken
Ashley Frymier
The food was good! It took a long time to get my order but whatever...my complaint was the older lady who took my order! I ordered an 8 PC family meal and 2 chicken sandwiches and I asked for 6 total sauces and she said she could only give me 2 because they "are expensive!" I asked if she could just charge me for them and she said no, management only allows 2 sauces per order. I've never had an issue getting 3 ranch and 3 kfc sauces! Since when did you hire the sauce police?? I probably won't be back because of how rude she was to not only me, but others in line. Nobody told you to work there and the customers were kind to you, why can't you return the kindness?
Atmosphere: 1
Food: 4
Service: 2
Allyson
I ordered a chicken sandwich combo with separate side of macaroni cheese. The sandwich was dry and I did not get my fries
Food: 1
Service: 2
Hayley Hollar
Inside was closed due to short staffing, went through the drive thru, they didn’t put chicken on my famous bowl, due to drive thru being closed I took my meal home before discovering it was missing the main ingredient.
Atmosphere: 3
Food: 3
Service: 3
PJ Gassman
Wow, just an absolutely abysmal experience. I went here because Lees closed at 8 and our baby took some time to go down. i areived half an hour before close time. But apparently it was not important to the staff to serve quality food at that point in the day. In one order I had- a mangled chicken thigh (substituted for a breast without asking me) literally cold mac and cheese and a smashed biscuit. I promise I didn't shake or compress the box. If you aren't prepared to serve something, have the decency to be transparent. I would have dealt with a substitution or something. Instead I went home after a long day and had a god awful meal.
Just a reminder that there is a reason I hadn't been there in some time. I'll remember to not go back.
So I went here in the actually forgot my fries. I came back around and let them know that I did not have fries and they didn't even ask questions. They just got me a fresh batch moving and even gave me extra for having to wait and come back around. Thank you!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Crispy Colonel Sandwich
Angeleena Procacci
I came in for lunch today and Lynn was working behind the counter. She is so friendly and works quickly. I have also been to this store while doordashing and watched her working. The restaurant was also very clean.
Atmosphere: 5
Food: 5
Service: 5
Savannah Harris
KFC what is going on... I love your food and so does my family it has became a every Sunday dinner for us. But when I am ordering 8 to 12 biscuits at a time and the app says I can only get 5 honey like where is the rest for my other biscuits??? Just like earlier I got my food and I only saw 5 honey in the bag I asked the lady at the window for more honey for all the biscuits and she said she isn't allowed to give me any and that was it...? Like what is going on KFC. If I can't get enough honey for all my biscuits then I don't want them. The employees are wonderful but this is a manager and above problem not the employee problem. Fix it and fix the app to where you get a honey for each biscuit when you order.
Atmosphere: 2
Food: 3
Service: 3
Recommended dishes: Fried Chicken, Gravy, 12 PC Tenders Only, Lemonade, Mac & Cheese
Shari Hughett
This place rocks the food was sooo good and hot.I was there on 10/11/24.about 7:30 or 8:00.the crew was great.though the drive thru.thank you guys for being there..And making such good food .
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken, Cole Slaw
Anthony Clark
Incompetent. If I spend 60 bucks I expected to get what I paid for but ofc not that's just being to optimistic. Ready to apply to all these fast food restaurants so I can teach them how to do they're jobs. Smfh. Over it.
It's KFC always great.
Atmosphere: 5
Food: 5
Service: 4
This place is typically OK when it comes to ordering chicken today we went through the drive-through to pick up an online order that we had when we did we got home and everything seemed to be fine but inside of our tenders box there was several used Reesie cup wrappers that were balled up and in our box of tenders I called for clarification on why there would be or if there’s anything that they could do about it seeing as it is trash in our food the woman on the phone Colleen denied that it could Have happened insisted it was somebody from DoorDash, even though we picked it up through the window and treated us as if we were crazy. I would suggest checking your food at the window to make sure this doesn’t happen to you. This Will be the last time we go there I will make the extra trip to go to a further destination if we want KFC they have lost my business with the way they had treated us today.
Atmosphere: 1
Food: 2
Service: 1
Today, Saturday, May 31, 2025, I phoned a large order to KFC for takeout from the Heath, Ohio, location. The order was $76.78.
I had called Friday evening inquiring as to how early I needed to call to get an order by 12:00 (Noon),
I was told that even though they didn’t open until 11:00, the staff was there early and would answer the phone.
I called at 8:00, Sara answered and took my order. Sara said the order would be ready by 11:00.
Sara was very sweet and friendly.
When we picked up the order, which was ready, at 11:00, the staff were also friendly.
When we unpacked the bags at home, long story short, the order was perfect, sauces, and everything.
I highly recommend this restaurant.
Carol Hoover
Atmosphere: 4
Food: 5
Service: 5
Great chicken sandwich!
Food: 4
Service: 4
Take-out for DonnieFromOhio and Myself. 😋
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Fried Chicken, Gravy
Whoever works here doesn't know the difference between light and dark meat. Make sure you get what you paid for before you leave.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Fried Chicken
The food was good! It took a long time to get my order but whatever...my complaint was the older lady who took my order! I ordered an 8 PC family meal and 2 chicken sandwiches and I asked for 6 total sauces and she said she could only give me 2 because they "are expensive!" I asked if she could just charge me for them and she said no, management only allows 2 sauces per order. I've never had an issue getting 3 ranch and 3 kfc sauces! Since when did you hire the sauce police?? I probably won't be back because of how rude she was to not only me, but others in line. Nobody told you to work there and the customers were kind to you, why can't you return the kindness?
Atmosphere: 1
Food: 4
Service: 2
I ordered a chicken sandwich combo with separate side of macaroni cheese. The sandwich was dry and I did not get my fries
Food: 1
Service: 2
Inside was closed due to short staffing, went through the drive thru, they didn’t put chicken on my famous bowl, due to drive thru being closed I took my meal home before discovering it was missing the main ingredient.
Atmosphere: 3
Food: 3
Service: 3
Wow, just an absolutely abysmal experience. I went here because Lees closed at 8 and our baby took some time to go down. i areived half an hour before close time. But apparently it was not important to the staff to serve quality food at that point in the day. In one order I had- a mangled chicken thigh (substituted for a breast without asking me) literally cold mac and cheese and a smashed biscuit. I promise I didn't shake or compress the box. If you aren't prepared to serve something, have the decency to be transparent. I would have dealt with a substitution or something. Instead I went home after a long day and had a god awful meal.
Just a reminder that there is a reason I hadn't been there in some time. I'll remember to not go back.
Food: 1
Restaurantji Recommends
So I went here in the actually forgot my fries. I came back around and let them know that I did not have fries and they didn't even ask questions. They just got me a fresh batch moving and even gave me extra for having to wait and come back around. Thank you!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Crispy Colonel Sandwich
I came in for lunch today and Lynn was working behind the counter. She is so friendly and works quickly. I have also been to this store while doordashing and watched her working. The restaurant was also very clean.
Atmosphere: 5
Food: 5
Service: 5
KFC what is going on... I love your food and so does my family it has became a every Sunday dinner for us. But when I am ordering 8 to 12 biscuits at a time and the app says I can only get 5 honey like where is the rest for my other biscuits??? Just like earlier I got my food and I only saw 5 honey in the bag I asked the lady at the window for more honey for all the biscuits and she said she isn't allowed to give me any and that was it...? Like what is going on KFC. If I can't get enough honey for all my biscuits then I don't want them. The employees are wonderful but this is a manager and above problem not the employee problem. Fix it and fix the app to where you get a honey for each biscuit when you order.
Atmosphere: 2
Food: 3
Service: 3
Recommended dishes: Fried Chicken, Gravy, 12 PC Tenders Only, Lemonade, Mac & Cheese
This place rocks the food was sooo good and hot.I was there on 10/11/24.about 7:30 or 8:00.the crew was great.though the drive thru.thank you guys for being there..And making such good food .
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken, Cole Slaw
Incompetent. If I spend 60 bucks I expected to get what I paid for but ofc not that's just being to optimistic. Ready to apply to all these fast food restaurants so I can teach them how to do they're jobs. Smfh. Over it.
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Fried Chicken, Cole Slaw, Gravy
Loading...