My friend and I to the sonic in Heath today and the service was absolutely horrible such rude staff members. Spoke to us with so much attitude and disrespect when we were nothing but polite to them with good manners. then when we looked at our food bag we realized we didn't get any of the sauces that we asked for which was three ranches and a cheese dip pretty straightforward. Then we go back and ask them for the sauces that we didn't get, We asked for again three ranch and a cheese dip then a guy brown hair brings out a bag of sauces and we said thank you so much and have a great day Little did we know they gave us a bag of marinara and ketchup we did not ask for either of those they did that on purpose and thought it was funny because we heard and saw them laugh as she was walking back in the door. then as another girl, dark drown or black hair was bringing food out to another person after she was done we politely called them over and asked KINDLY if we could get our sauces again and she smiled rolled her eyes continued to be so blatantly rude and said sure and then looked at her friend who was on break outside blonde hair girl and said I'm so done with this job and other rude things that we couldn't make out but we knew they were talking about us cause they kept looking and pointing and rolling their eyes even though they were the ones who didn't give us what we asked for. when the girl brought our dipping sauces out finally it was only a cheese dip and one ranch when we specifically asked for three over and over again and we said thank you anyways and she did not say anything back but rolled her eyes again so we just left because we didn't want to deal with the continuous disrespect. Every staff member we encountered was extremely rude for no reason.
Atmosphere: 1
Food: 3
Faith Brooks
Me and my boyfriend both had sonic for lunch, two cheese burgers, fry’s, and blue raspberry slushies. We both are nauseous, with a fever, chills, cramps, stomach pain, diarrhea, vomiting and dizziness. I don’t know what part of the food made us sick but something is seriously wrong with something you guys made. And to top it all off, the lady that took our order was beyond rude.
Atmosphere: 1
Food: 1
Service: 1
Trisha Luman
Food was amazing. Noone answered me at the drive in area so I just had to go through drive thru to get my order taken. They were quick and food was fresh.
Atmosphere: 5
Food: 5
Service: 1
April Elliott
I was so upset they get rid of unicorn slushy but the amazing employee went in the back to check and they had the stuff and made me a unicorn slushy! - vayla
Atmosphere: 5
Food: 5
Service: 5
Jeff Koontz
Girl on the speaker was rude and short with everyone. Very unwelcoming and unprofessional. Food was mediocre at best. First time taking my Mother there, also the last time.
Atmosphere: 3
Food: 3
Service: 2
Erin Gothard
Love their unicorn dream slush.
Atmosphere: 4
Food: 4
Service: 4
Fantasia lutz
Always has good fresh food. The girl that brought our food out was so nice and very respectful! Her name is makayla. I think I spelled that right.
Atmosphere: 5
Food: 5
Service: 4
Jeri Ludwig
Disappointed with the burger. Just didn't seem freshly made.
Atmosphere: 4
Service: 4
Unhinged Ginge
Perfect lunch combo
Atmosphere: 5
Food: 5
Service: 5
Darcy Smith
They added whipped cream then scrapped it off instead of making a new one. I hate whipped cream. This is stupid. Not eating here again.
The food was what you would expect, the service was ok, but this place is falling apart. The credit card readers don't work, the tables and chairs are filthy and absolutely broken down, the parking lot is riddled with potholes
Atmosphere: 2
Food: 4
Service: 4
Jonah Dunn
Stopped in for drinks and a snack. Service was quick and friendly!
Atmosphere: 5
Food: 5
Service: 5
Kirby Woolever
Can't get orders right
Atmosphere: 1
Food: 3
Service: 1
Dakota Bartzen
Can’t do a door dash order to save their life. Completely forgot all sides to the meals. How can you mess that up?
Atmosphere: 1
Food: 1
Service: 1
Jayme Cardona
It was upsetting that we placed on online order ahead of time because we are in a terrible rush. Got to the store to pick up. A woman next to us ordered a couple bags of food while we were waiting for our order. Her food came out before ours even though we ordered way ahead of her. Defeats the purpose of ordering ahead if we have to sit in line behind people who barley placed their order
My friend and I to the sonic in Heath today and the service was absolutely horrible such rude staff members. Spoke to us with so much attitude and disrespect when we were nothing but polite to them with good manners. then when we looked at our food bag we realized we didn't get any of the sauces that we asked for which was three ranches and a cheese dip pretty straightforward. Then we go back and ask them for the sauces that we didn't get, We asked for again three ranch and a cheese dip then a guy brown hair brings out a bag of sauces and we said thank you so much and have a great day Little did we know they gave us a bag of marinara and ketchup we did not ask for either of those they did that on purpose and thought it was funny because we heard and saw them laugh as she was walking back in the door. then as another girl, dark drown or black hair was bringing food out to another person after she was done we politely called them over and asked KINDLY if we could get our sauces again and she smiled rolled her eyes continued to be so blatantly rude and said sure and then looked at her friend who was on break outside blonde hair girl and said I'm so done with this job and other rude things that we couldn't make out but we knew they were talking about us cause they kept looking and pointing and rolling their eyes even though they were the ones who didn't give us what we asked for. when the girl brought our dipping sauces out finally it was only a cheese dip and one ranch when we specifically asked for three over and over again and we said thank you anyways and she did not say anything back but rolled her eyes again so we just left because we didn't want to deal with the continuous disrespect. Every staff member we encountered was extremely rude for no reason.
Atmosphere: 1
Food: 3
Me and my boyfriend both had sonic for lunch, two cheese burgers, fry’s, and blue raspberry slushies. We both are nauseous, with a fever, chills, cramps, stomach pain, diarrhea, vomiting and dizziness. I don’t know what part of the food made us sick but something is seriously wrong with something you guys made. And to top it all off, the lady that took our order was beyond rude.
Atmosphere: 1
Food: 1
Service: 1
Food was amazing. Noone answered me at the drive in area so I just had to go through drive thru to get my order taken. They were quick and food was fresh.
Atmosphere: 5
Food: 5
Service: 1
I was so upset they get rid of unicorn slushy but the amazing employee went in the back to check and they had the stuff and made me a unicorn slushy! - vayla
Atmosphere: 5
Food: 5
Service: 5
Girl on the speaker was rude and short with everyone. Very unwelcoming and unprofessional. Food was mediocre at best. First time taking my Mother there, also the last time.
Atmosphere: 3
Food: 3
Service: 2
Love their unicorn dream slush.
Atmosphere: 4
Food: 4
Service: 4
Always has good fresh food.
The girl that brought our food out was so nice and very respectful!
Her name is makayla. I think I spelled that right.
Atmosphere: 5
Food: 5
Service: 4
Disappointed with the burger. Just didn't seem freshly made.
Atmosphere: 4
Service: 4
Perfect lunch combo
Atmosphere: 5
Food: 5
Service: 5
They added whipped cream then scrapped it off instead of making a new one. I hate whipped cream. This is stupid. Not eating here again.
Atmosphere: 2
Food: 3
Restaurantji Recommends
The food was what you would expect, the service was ok, but this place is falling apart. The credit card readers don't work, the tables and chairs are filthy and absolutely broken down, the parking lot is riddled with potholes
Atmosphere: 2
Food: 4
Service: 4
Stopped in for drinks and a snack. Service was quick and friendly!
Atmosphere: 5
Food: 5
Service: 5
Can't get orders right
Atmosphere: 1
Food: 3
Service: 1
Can’t do a door dash order to save their life. Completely forgot all sides to the meals. How can you mess that up?
Atmosphere: 1
Food: 1
Service: 1
It was upsetting that we placed on online order ahead of time because we are in a terrible rush. Got to the store to pick up. A woman next to us ordered a couple bags of food while we were waiting for our order. Her food came out before ours even though we ordered way ahead of her. Defeats the purpose of ordering ahead if we have to sit in line behind people who barley placed their order
Service: 2
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