Starbucks
910 Hebron Rd, Heath
(740) 522-8338
Recent Reviews
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I used to go here everyday and stopped because I go and order the same exact thing every time! But never hardly ever is my drink made the way I ask for it to be made every time. I'm So frustrated because I don't understand how I can be so difficult to make a person's drink the way they ask for it to be made, which is the same exact way every single time! But it's almost impossible to get the same person to make my drink the same way as they did the day before and I'm just blown away at the level of misunderstanding. I'll go out to the register and they'll ask me if I want my regular and I say yes I look like my regular but, it's not my regular because it's not made the way I ask for it to be made and they act like they know exactly what I want okay, so then how come you're not making exactly what I want? So I'm just done with this one I'm not going there anymore I'll just go across the street where They actually care if my order is made the way I like for it to be made. I could see if I only went there once every couple of weeks or something but, when someone visits your establishment every single day and gets the same thing every single day Annette you don't make it the same way everyday and I know all the girls don't work there so it's not like they don't know who I am because they know exactly who I am and they know what I'm getting as soon as they see me coming. I'm just done done done done I'll visit the other one.
Atmosphere: 3
Food: 1
Service: 2
Great service and always consistent
Atmosphere: 5
Food: 5
Service: 5
Hunter is the worst employee I’ve ever encountered at any establishment I’ve ever been to. He was incredibly rude to me during my visit. He said I was “being annoying” by ordering 2 drinks, he then rolled his eyes when i had to count my money before handing it to him. I watched him make multiple spills during my time there and he didn’t clean a single one up. and the whole Starbucks area looked repulsive. There was another girl working who seemed like she was trying her best to clean up after him who was incredibly kind to me. I feel sorry for her to have to deal with such a coworker and i hope she reports him to management.
I have found that I always have a poor experience with this Starbucks. Notably long wait times, closing the indoor pickup at their own will, and refusing my service after waiting 10+ minutes only to be denied service.
Atmosphere: 1
Food: 2
Service: 1
I have found that I always have a poor experience with this Starbucks. Notably long wait times, closing the indoor pickup at their own will, and refusing my service after waiting 10+ minutes only to be denied service.
No employee to be found. Note at register stated back at 509. 517 just returning to work 😡
Atmosphere: 1
Food: 1
Service: 1
It is Starbucks need I say more. If so their drinks are amazing.
Dietary restrictions: There are non-dairy options.
Atmosphere: 5
Food: 5
Service: 5
It's Starbucks so if you like expensive mediocre coffee or snacks this is your spot
Atmosphere: 1
Food: 1
Service: 2
The slowest starbucks, waited over 30 minutes for one iced latte inside while they were handing out drinks to the drive through like crazy. Don’t come inside and order i
Atmosphere: 5
Food: 4
Service: 2
I will absolutely NEVER go to this Starbucks ever again! Not only are they super slow and rude... I was harassed 3 times for having my 3lb Yorkie/Beagle on my lap in a blanket. He is training to be my emotional support, and then eventually (if he qualifies). One boy asked me about him and gave me a hard time about it. Less than 10 minutes later, a girl approached me, asking about him.. he never made a noise or moved off my lap! As my friend and I were heading out the door, a woman chased after us telling me Starbucks didn't recognize emotional support dogs as per ADA! Not only was I harassed while trying to visit my friend, but I was attacked outside in front of people walking by! I have TBI, anxiety, and PTSD! I also suffer severely from fibromyalgia... stress... like the harassment causes me to have a flare-up, and I was in severe pain the rest of the day! Along with my anxiety and PTSD going through the roof. All over a 3lb puppy in training! This was unnecessary and just not good business. See pics of the puppy to see how harmless my little man is. We were legit in training! $150..
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
Great customer service! Every time!
Starbucks Coffee is open
Love it
Ordered a drink and sandwich through mobile, drink came a little late which was fine because they were busy but didn’t come w the sandwich. So I waited another 30 minutes then I finally asked where my sandwich was and they said they were out of it. Had me waiting for 30 min and couldn’t tell me they didn’t have my sandwich or offer something else. They eventually made me a different one but could have done that 30 minutes earlier I was waiting in the lobby with my coffee.
Had one girl working by herself all day and had line after line. You could tell she got stressed, she deserves a raise. She did great!
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