Tokyo Japanese Steakhouse

789 Hebron Rd #2300, Heath
(740) 281-0909

Recent Reviews

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Bewhy

Young man and young lady running front of the house are wearing sweatpants and T-shirts???? Not what you expect when going to a Japanese steakhouse. They should take a lesson from Kanji up the road. Much more presentable and professional.

John Wright, II

My wife and I had a rare evening where we didn’t have the kids, so we decided on an impromptu dinner out. Yes, it’s just a dinner date, but as we don’t often have that opportunity, it’s a special occasion for us. She had dined at Tokyo some years ago and said her experience was amazing. The parking lot was almost completely empty when we arrived and, for a moment, we weren’t entirely sure they were even open.

The interior is quite beautiful - which surprised me because you wouldn’t get that impression from the exterior view. It was practically empty when we arrived, so we agreed to sit in the dining area rather than get the Hibachi experience. Despite every table and booth being empty, we were seated directly behind the only other diners which felt a little strange; we would have much rather had a little space and privacy.

There are hollow glass partitions between the sections of the dining room that are filled with glass rocks and sticks (for aesthetic appeal), but the glass was foggy and streaked which made it looked like it hadn’t been cleaned in quite some time. Our server (dressed in sweatpants and hoodie) came to take our drink order. I ordered a beer for myself and a bottle of sake for my wife and I to share. When it was brought to our table, a different person wearing a puffy vest jacket (not someone who was at all dressed like they expected to be there) put a small, screw-top bottle on the table with a single high-ball glass. At similar restaurants, we’ve always had the sake brought in a carafe with two small glasses. At $18 for a tiny bottle, we expected a bit more than what we got as far as presentation and service.

Based on our observations, I decided it was probably not wise to order anything with seafood in it (which nixed most of the menu) and ordered a steak and chicken combination while my wife braved the scallops. We were asked if we wanted any sauce with our meal and requested ginger and Yum Yum. Usually, sauces are brought in small dishes to pour over or dip food into, but our waitress returned with two giant plastic squeeze bottles that were clearly taken off a cart. Both nozzles were caked in dried sauce and had a greasy shine all over the exterior. Since Yum Yum is a mayonaisse-based sauce, I checked the temperature and found it to be as warm as our table. Not wanting to get sick from a sauce that was very clearly not properly temperature controlled, I asked her to take both bottles away and we ate our meal “dry”.

I ordered my steak medium rare - it arrived very well-done with no pink at all. The chicken was tough, flavorless and sat in a pool of grease coming from a mound of mushy vegetables. The fried rice was cold, tasted like cardboard and was almost inedible. I did eat my whole meal – not out of enjoyment, but because I had skipped lunch thinking we were going to fill up at dinner. I regretted that decision as soon as we got home. My wife, thankfully, survived her overcooked scallops, but also left with the same poor impression. Our bill came to almost $80 – which would have been appropriate had it been cooked properly, but we ultimately felt overcharged for poorly-cooked takeout food. I’ve had better meals at Panda Express.

I can only assume lack of regular business has caused Tokyo to get a little too comfortable with cutting corners and not taking pride in their service as it showed in every aspect of our dining experience. My wife and I certainly understand when people have a “bad day” here and there, but this was just apathy plain and simple. We’ve eaten at “Kanji” before (which is literally walking distance from Tokyo) and our experience there was lightyears better. When you have such close and direct competition, you’d think you’d want to step your game up a bit – but for whatever reason, they’ve chosen not to. We will not be returning.

Anthony Sadaghiani

Amazing hibachi and sushi! Favorite spot

Savannah Harris

I love this place! The server is quick and the chefs are too! My husband and I always go here especially on our anniversary!

Mike

The hibachi side is where we eat and the service has went down hill they never come back around to see if you need refills. The food has gotten smaller portions and they guys cooking don’t act like the even want to cook the food for you. And everything is a extra cost like sauce and if you switch the soup for a salad

Keri Goins

The food is so so good the service was exceptional as well thankyous!! We will be back 🥳😊😊

Nikki Doles

This was my first time at Tokyo. It was yummy. Food tasted fresh. However, my husband and I came on a Sunday for Hibachi. We were the only people on the Hibachi side. We offered to sit on the other side and order Hibachi. The rice was a small portion. They gave us a small amount of ginger and yum yum. I had extra veggies left so I ordered more rice to go (charged 5.50) and asked for a side of yum yum. They charged me 60 cents for a tiny side.

Larry Stiltner

Great food and love the deal freida sushi rolls!!!

David Ball

It was ok.

Paula Hamilton

The food was excellent, and unlike some I've been to, the ventilation was great. I didn't walk out smelling like the grill.

Abbi Hill

My husband and I love coming here. Atmosphere is so nice and the food is always delicious, quick and great service as well!

Haylee M.

Good food, staff sat us at 2:30 even though they close at 3 so they were basically pushing us out right after our food had been cooked.

Chang Henry

Fresh sushi good service. Good vibe.

Atmosphere: 5

Food: 5

Service: 5

Kathy Bowser

Great dinner

Atmosphere: 5

Food: 5

Service: 4

Krista Chatfield Johnson, REALTOR

Great place to eat. Delicious food!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Steak and Shrimp, Fried Rice

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