Idk what is about Ohio residents but they simply do not understand the SBAARO brand of pizza. Dough was wrong cheese was wrong all it was just flat out wrong smh. I think this the last time I buy SBAARO in Ohio. This was public school cafeteria pizza
Atmosphere: 1
Food: 1
Service: 1
Amy
Stopped in today excellent customer service I think her name was Sarah great experience will definitely stop again
Atmosphere: 3
Food: 4
Service: 5
Tracy F
I’m pretty sure I had a newbie make my whole pizza as all the dough was moved to the crust, I barely tasted any marinara sauce (he could have forgot to add it on as I didn’t see any red sauce on my slice). When I went to grab my pizza slice the center dough was SO THIN it broke off halfway down my pizza and was stuck to the box. This TA gas station Sbarro is punishing you for ordering an ENTIRE WHOLE pizza instead of just 1 slice. I promise you, do not get a whole pizza ever - only the slices you can SEE when ordering because they will screw you over to ensure you ONLY order by the slice from here on forward. They DO NOT want to make an entire pizza for you EVER and this is the THIRD time this has happened so I am not giving them anymore of my money unless I see the slice of pizza. Just look at how thick the crust is! Just buy a slice to avoid the disappointment at TA travel center Sbarro. Very sad 3/10 pizza if you buy a whole pizza - BUY SLICES YOU CAN SEE *ONLY* AT THIS LOCATION
Atmosphere: 1
Food: 1
Service: 3
charles utt
Bacon sausage pepperoni Stromboli is superb stop in every time I’m in Hebron
Food: 5
Berkay Mutlu
Despite the mixed reviews, my food was absolutely delicious! It was real restaurant quality. I know football coach José Mourinho is a big pizza fan, And guess what? I had the same pizza dinner & coca cola as José Mourinho! 🥳
Patrick Totarella
Food looked amazing, not too thrilled on customer service. After waiting 10 minutes for them to rewarm some rubber pizza, I get on the road and notice the taste of burnt ick. I can't describe it really. I do have the slice still and can update numerous pictures
cecil fitz
Should be some kind of health code violation for dude with the long beard down to his chest. He standing stroking his beard near the food.
guven ersan
The cheese tasty terrible dont order cheese pizza
Richard Risbon
I used to love Sbarro pizza when they were in the malls. I have stopped at this location twice over the last few years. Never again. It is by far the absolute worst pizza I’ve ever had in my life. $6 for a slice and It’s dry, little to no sauce, too salty, and crust so stale it’s like eating a cracker you found under the refrigerator. Do yourself a favor and buy the cut right gas station pizza down the street!
keith laughlin
The quality at this location is horrible now adays and the staff wouldn't sell a whole pizza. Instead wanted me to take the old reheated individual slices
My favorite place to stop and grab food as I travel in and out of town
Erica White
I am currently at the Sbarro store # 04738 located at 10679 Lancaster Rd., Hebron, OH 43025. I was waited on by a gentleman named Vic who was very nice & polite. They were out of pepperoni pizza which was no big deal (we also ordered other items), we said we’d wait on it as a part of our order. I went to pay a lady who I presume is named Michelle (my receipt lists “Michelle” as the host; she didn’t have a name tag on, just a plain black, non-Sbarro shirt; she was an older lady with grey hair, a fuller build, & around 5 ft tall—sorry for the physical description, I don’t know what her name is so that’s what I got) who was BEYOND rude to the point my younger daughter even noticed. She then proceeded to go over to Vic to say that “she (referring to me) has about one more time to be rude to me today because I ain’t the one.” Then when we sat to wait on the pepperoni pizza, she proceeded to speak to Vic very loudly about me. I’m baffled by the fact the person being rude to me was calling me rude & by the egregious customer service experience. After I went to ask the gentleman his name, I thanked him for being polite & let him know I would be contacting someone about my experience. When I walked away, he let the rude lady know & she loudly laughed & remark that “it probably won’t be the last time.” Instances like this should not be occurring. The food was fine.
Atmosphere: 3
Food: 4
Service: 1
Erebortransportation
Enjoyed the Pizza very much!
Atmosphere: 5
Food: 5
Service: 5
David
Employee was nice but what I had was not sbarros pizza, Tasted nothing like it and was really bad. Corporate should take a look at this location.
Idk what is about Ohio residents but they simply do not understand the SBAARO brand of pizza. Dough was wrong cheese was wrong all it was just flat out wrong smh. I think this the last time I buy SBAARO in Ohio. This was public school cafeteria pizza
Atmosphere: 1
Food: 1
Service: 1
Stopped in today excellent customer service I think her name was Sarah great experience will definitely stop again
Atmosphere: 3
Food: 4
Service: 5
I’m pretty sure I had a newbie make my whole pizza as all the dough was moved to the crust, I barely tasted any marinara sauce (he could have forgot to add it on as I didn’t see any red sauce on my slice). When I went to grab my pizza slice the center dough was SO THIN it broke off halfway down my pizza and was stuck to the box. This TA gas station Sbarro is punishing you for ordering an ENTIRE WHOLE pizza instead of just 1 slice. I promise you, do not get a whole pizza ever - only the slices you can SEE when ordering because they will screw you over to ensure you ONLY order by the slice from here on forward. They DO NOT want to make an entire pizza for you EVER and this is the THIRD time this has happened so I am not giving them anymore of my money unless I see the slice of pizza. Just look at how thick the crust is! Just buy a slice to avoid the disappointment at TA travel center Sbarro. Very sad 3/10 pizza if you buy a whole pizza - BUY SLICES YOU CAN SEE *ONLY* AT THIS LOCATION
Atmosphere: 1
Food: 1
Service: 3
Bacon sausage pepperoni Stromboli is superb stop in every time I’m in Hebron
Food: 5
Despite the mixed reviews, my food was absolutely delicious! It was real restaurant quality. I know football coach José Mourinho is a big pizza fan, And guess what? I had the same pizza dinner & coca cola as José Mourinho! 🥳
Food looked amazing, not too thrilled on customer service. After waiting 10 minutes for them to rewarm some rubber pizza, I get on the road and notice the taste of burnt ick. I can't describe it really. I do have the slice still and can update numerous pictures
Should be some kind of health code violation for dude with the long beard down to his chest. He standing stroking his beard near the food.
The cheese tasty terrible dont order cheese pizza
I used to love Sbarro pizza when they were in the malls. I have stopped at this location twice over the last few years. Never again. It is by far the absolute worst pizza I’ve ever had in my life. $6 for a slice and It’s dry, little to no sauce, too salty, and crust so stale it’s like eating a cracker you found under the refrigerator. Do yourself a favor and buy the cut right gas station pizza down the street!
The quality at this location is horrible now adays and the staff wouldn't sell a whole pizza. Instead wanted me to take the old reheated individual slices
Restaurantji Recommends
My favorite place to stop and grab food as I travel in and out of town
I am currently at the Sbarro store # 04738 located at 10679 Lancaster Rd., Hebron, OH 43025. I was waited on by a gentleman named Vic who was very nice & polite. They were out of pepperoni pizza which was no big deal (we also ordered other items), we said we’d wait on it as a part of our order. I went to pay a lady who I presume is named Michelle (my receipt lists “Michelle” as the host; she didn’t have a name tag on, just a plain black, non-Sbarro shirt; she was an older lady with grey hair, a fuller build, & around 5 ft tall—sorry for the physical description, I don’t know what her name is so that’s what I got) who was BEYOND rude to the point my younger daughter even noticed. She then proceeded to go over to Vic to say that “she (referring to me) has about one more time to be rude to me today because I ain’t the one.” Then when we sat to wait on the pepperoni pizza, she proceeded to speak to Vic very loudly about me. I’m baffled by the fact the person being rude to me was calling me rude & by the egregious customer service experience. After I went to ask the gentleman his name, I thanked him for being polite & let him know I would be contacting someone about my experience. When I walked away, he let the rude lady know & she loudly laughed & remark that “it probably won’t be the last time.” Instances like this should not be occurring. The food was fine.
Atmosphere: 3
Food: 4
Service: 1
Enjoyed the Pizza very much!
Atmosphere: 5
Food: 5
Service: 5
Employee was nice but what I had was not sbarros pizza, Tasted nothing like it and was really bad. Corporate should take a look at this location.
Everything is overcooked 🤦🏻♂️🤦🏻♂️ burnt
Food: 1
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