B ROX Grill and Swill
5604 Wilson Mills Rd, Highland Heights
(440) 566-0139
Recent Reviews
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Food was good but they never put enough sauce on the bowls then charge extra for more
Lively fun friendly place,very comfortable,food is good, menu has many choices. Been there a few times,had different things from the menu all good.
Atmosphere: 4
Food: 4
Service: 4
Meredith is Absolutely Beautiful and an Amazing Bar Tender!!! Absolutely enjoyed Her Super service and Beautiful Smile!!! Thank You Meredith!!!
Atmosphere: 3
Food: 2
Service: 5
Meridith is very nice and made me and my business client very welcome.
Atmosphere: 5
Food: 5
Service: 5
Order burgers,waiter comes,no pen..thinks he has a photographic memory..he does but it just won't develope! Gave 2 burger orders. Ours and 1 other table in the place. 330 in the afternoon. 30min for the burgers,let alone not made right either! called them over,said not right, don't reader im not waiting another half hr for a burger..they need to get the bugs out and need good help ( especially in the kitchen) before i go back..IF I go back. Not the 1st time with shitty service either. I'm done with them. Hecks..here I come!
Atmosphere: 2
Food: 1
Service: 2
Went eat dinner after work on Sunday 9/15. Was told by the blonde bar tender at 6:47 that they were no longer seating for dine in. That the Browns game was early and they were about to close. This was my 3rd time going to this restaurant because I like the food. The manager even fixed the leg on the patio the last time we ate there. I’ve had the same bar tender every time. She’s not friendly I’ve gone out of my way to be very kind and she’s still rude. If the sign on the door says open until 8pm. It shouldn’t matter what time the Browns game is. I could see if she said short staffed. They’re sure to lose business with that type of service. Disappointed
Atmosphere: 4
Food: 3
Service: 1
This was my second time at this restaurant. I came back because the food was good. My husband felt the atmosphere was unwelcoming the first time and I thought he was being harsh. Unfortunately when we visited today it was very clear that we were not wanted. My husband and I stood waiting for someone to acknowledge that we would like to be seated and 2 staff looked over and kept walking without even a word of acknowledgement.
After waiting we chose to leave because we don’t have to spend our money where we are not wanted. After leaving we called from the car to speak with the manager who was rude and actually hung up on us when my husband accused the staff of being racist. As the manager, if a customer is giving you feedback hanging up on them is not the way to stay in business. Later my husband wrote a review and the manager again responded in poor taste. It’s unfortunate we have to no longer visit this place. We will be sure to inform everyone we know the manager/owner does not respect his customers.
Atmosphere: 3
Food: 3
Service: 1
So today, my wife and I wanted to go to this spot to eat dinner. Well when we went in , we did as the sign read and that was wait to be seated. Not one but two different waitresses looked over and seen us and said NOTHING! At this time after waiting about 5 minutes , I told my we're leavening. She was in agreement. While on our way to another place to eat , my wife called the restaurant and requested to speak with the manager. After a brief wait , I'm guessing this was the manager who came to the phone and asked what could he do for us. My wife began to explain what all went down and then I said. Is this how you treat a customer? That seemed to be racist. So instead of the man on the other end trying to atleast asure us that it wasn't racist , he said. O. Racist and then hung up on us. I'll never go to this spot again.
So in responding to the manager's reply. If we had stood there only a minute and if I had seen these so called 8 pitchers I would gladly apologize. But you have fabricated the situation to
justify your waitress actions.
Atmosphere: 1
Service: 1
It's a sports bar, but the food and service is great.
Parking: Plenty of parking
Kid-friendliness: My son loves the food. The crackling shrimp is the die for.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Wings, Classic Burger, Sliders, Shrimp Basket with Fries
Good bar food
Had the Friday night fish fry. Comes with plenty of frys.
decent value. Drinks are huge
Parking: Huge parking lot shared with other venues but enough for all t
Kid-friendliness: Have high chairs and people bring their kids by
Wheelchair accessibility: Front door wide and level with lot no steps
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Shrimp Basket with Fries
Restaurantji Recommends
Have been here a few times... The waitress was very friendly and helpful.....I met the Manager/Owner who was attentive when it came to my Blue Moon ????....I read the review about being racist and I have to disagree (Yes I'm An American of African descent)... I love going to local restaurants..... Just give them a chance for yourself....
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger and Fries, Chicken Wings, Shrimp Basket with Fries
Disappointed. Tried to order their beer special, they were out of the beer and no alternative was offered. Prices of our meals were higher than what is posted on their online menu. Had to flag down the server twice. Ketchup bottle was brand new (to their credit), but they didn't bother to open it before putting it out - just a sign of laziness. Food was, for the most part, fresh and hot, but overall, underwhelming.
Atmosphere: 4
Food: 4
Service: 2
Food was great! Service was great!
Will definitely go back!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger and Fries
I love this place. Great upgrade from Harry Buffalo. Food and drinks are fantastic at a very reasonable price. Highly recommend.
Atmosphere: 5
Food: 5
Service: 5
I recommend the French Onion Soup and 50cent wings on Wednesday. So on Wednesdays, I can get six bone in wings, a short Labatts and French Onion Soup for a total of $10.00. That's a great deal, great food and great service.I go there twice a week just for the soup.
Atmosphere: 5
Food: 5
Service: 5
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