Took the family out to get some food on Tuesday, this was my 1st time at this location and will be my last my oldest daughter ordered wings BBQ and pulled out a string of hair she moved the piece that had hair and the 2nd piece had and lump of hair like a amount you pull out of a comb or brush, called over the server and she herself was like omg that is gross, by this time my daughter, myself and my wife have lost our appetite, she takes back the wings and was still going to charge us I had to request to remove the wings and that we didn't want more. We weren't offered a appetizer a coupon nothing just are you ready for your bill. I know things happen but the hospitality sucked...... My daughter ended up eating cereal that day said she didnt want to see another piece of chicken that day.
Atmosphere: 2
Food: 1
Service: 1
Josh Stinemetz
Pretty good wings
Atmosphere: 5
Food: 4
Service: 5
manoul hijjawi
I’m very disappointed with my order. I specifically ordered 15 wings and instead was given boneless, which is NOT what I asked for. It’s extremely frustrating to come home excited to eat what I love, only to find the order completely wrong. To make it worse, the number of pieces was less than it should be. This is unacceptable and shows a lack of attention to customers’ orders.
Food: 1
Service: 3
Kaitlyn G
Went to the bar and had a drink. The bartender Trey was super nice! Very personable, professional, and kind. Food came out quickly and was delicious. And the restaurant was very clean. I totally recommend this location.
Atmosphere: 5
Food: 5
Service: 5
Mostafa Ramadan
Will never go back there again. I was with 5 friends, waited for 25 minutes for the server to come. The server was very rude and never offered us any refills The order came wrong twice after too much delay. I spent $137.
Atmosphere: 3
Food: 3
Service: 1
Mason Mason
Very bad service, they dont even answer the phone it will just keep ringing and ringing. I dont care how busy you are you must answer the phone from the customer .
Atmosphere: 1
Food: 1
Service: 1
Amy
We were seated quickly after entering. The music wasn't as loud as it was the last time I visited a Bufflo wild wings. We decided to eat here for the $9.99 bottomless appetizers. You can swap between 5 different kinds, and 4 people can share them. Each additional person is charged around $2.59. We sampled all the appetizers, and honestly, the queso dip and chips were the best. The fried pickles were bland due to lack of paprika or similar seasoning in the breading. Onion rings were decent but tasted like beer-battered, which isn't my preference. The chips and salsa weren't impressive, and the mozzarella sticks lacked seasoning. We did try the cheese curds. These were good! But again, we needed parsley or some sort of seasoning. With recent price hikes, companies seem to be cutting corners on ingredients, which is unfortunate. This experience won't encourage a repeat visit. Our waitress was new. She has great potential. We often waited a while in asking for refills..
Atmosphere: 5
Food: 2
Service: 2
Nathaniel Digby
What an embarrassment. The place was not even busy, and my wife and I waited for what seemed like an eternity just to get mediocre apps and chunks. Pitiful display of customer service and quality ingredients. My future chicken wing business will be exclusively given to Roosters… which is right down the road.
Atmosphere: 1
Food: 2
Service: 1
Will Ross
Kia is absolutely amazing and made our experience the best we have ever had at BWW
Atmosphere: 5
Food: 5
Service: 5
Hannah Laux
I don’t usually write reviews but this was a horrible experience. I came with two friends to get bottomless apps. It took 25 minutes for the server to come take our order, and once we got it we were never checked on again. We sat there for an hour trying to order more food and our waitress never came back to our table. Eventually we were running late to our other plans and had to have another waitress bring out our bill, because ours still never came around. We only got one set of appetizers, and had horrible service. If it was busy while we were there I would understand, but it was not at all.
I’m still sitting at my table as I write this, because that’s how unbelievably long we’ve been waiting. Over an hour here, and our waiter has only spoken to us twice. TWICE. Her slow, lazy pace and complete lack of urgency is beyond frustrating. It took 30 minutes between each visit to our table, and her attitude is just as bad as her service—rude, disinterested, and clearly not cut out for the job. Meanwhile, I’m watching other servers actually do their jobs, checking in on tables, refilling drinks, asking if everything’s okay. We haven’t gotten a single bit of that. If I could give 0 stars, I absolutely would. 👎🤬
Atmosphere: 2
Food: 3
Service: 1
Kurt Drehwing
Great experience all around.
Atmosphere: 5
Food: 5
Service: 5
Kenyonna Aujanay
I ordered almost $100 worth of food. The order was messed up and old. Granted it was close to closing time and I know employees want to go home. I called back, was supposed to get a call from the manager the next morning. I didn't... I called back after school and spoke with Kia. Now she did her thing. She was honest, I was irritated and she was kind and calm. She fixed the issue, fast. When I showed up, she was very busy but very sweet and made she made sure I was good with the resolution and will be the reason we return to this location. 20/10. Kia you are fantastic!
Atmosphere: 5
Food: 5
Service: 5
Briawna Thompson
Management was extremely nice and servers were well kept and made sure to keep up with the table. Not rushed and definitely top tier wings from this location! We will be coming back very soon!
Atmosphere: 5
Food: 5
Service: 5
Otto Hopkins jr
Used to go here a lot with my friends it was always great!
Took the family out to get some food on Tuesday, this was my 1st time at this location and will be my last my oldest daughter ordered wings BBQ and pulled out a string of hair she moved the piece that had hair and the 2nd piece had and lump of hair like a amount you pull out of a comb or brush, called over the server and she herself was like omg that is gross, by this time my daughter, myself and my wife have lost our appetite, she takes back the wings and was still going to charge us I had to request to remove the wings and that we didn't want more. We weren't offered a appetizer a coupon nothing just are you ready for your bill. I know things happen but the hospitality sucked...... My daughter ended up eating cereal that day said she didnt want to see another piece of chicken that day.
Atmosphere: 2
Food: 1
Service: 1
Pretty good wings
Atmosphere: 5
Food: 4
Service: 5
I’m very disappointed with my order. I specifically ordered 15 wings and instead was given boneless, which is NOT what I asked for. It’s extremely frustrating to come home excited to eat what I love, only to find the order completely wrong. To make it worse, the number of pieces was less than it should be. This is unacceptable and shows a lack of attention to customers’ orders.
Food: 1
Service: 3
Went to the bar and had a drink. The bartender Trey was super nice! Very personable, professional, and kind. Food came out quickly and was delicious. And the restaurant was very clean. I totally recommend this location.
Atmosphere: 5
Food: 5
Service: 5
Will never go back there again. I was with 5 friends, waited for 25 minutes for the server to come. The server was very rude and never offered us any refills The order came wrong twice after too much delay. I spent $137.
Atmosphere: 3
Food: 3
Service: 1
Very bad service, they dont even answer the phone it will just keep ringing and ringing. I dont care how busy you are you must answer the phone from the customer .
Atmosphere: 1
Food: 1
Service: 1
We were seated quickly after entering. The music wasn't as loud as it was the last time I visited a Bufflo wild wings.
We decided to eat here for the $9.99 bottomless appetizers. You can swap between 5 different kinds, and 4 people can share them. Each additional person is charged around $2.59. We sampled all the appetizers, and honestly, the queso dip and chips were the best. The fried pickles were bland due to lack of paprika or similar seasoning in the breading. Onion rings were decent but tasted like beer-battered, which isn't my preference. The chips and salsa weren't impressive, and the mozzarella sticks lacked seasoning. We did try the cheese curds. These were good! But again, we needed parsley or some sort of seasoning. With recent price hikes, companies seem to be cutting corners on ingredients, which is unfortunate. This experience won't encourage a repeat visit.
Our waitress was new. She has great potential. We often waited a while in asking for refills..
Atmosphere: 5
Food: 2
Service: 2
What an embarrassment. The place was not even busy, and my wife and I waited for what seemed like an eternity just to get mediocre apps and chunks. Pitiful display of customer service and quality ingredients. My future chicken wing business will be exclusively given to Roosters… which is right down the road.
Atmosphere: 1
Food: 2
Service: 1
Kia is absolutely amazing and made our experience the best we have ever had at BWW
Atmosphere: 5
Food: 5
Service: 5
I don’t usually write reviews but this was a horrible experience. I came with two friends to get bottomless apps. It took 25 minutes for the server to come take our order, and once we got it we were never checked on again. We sat there for an hour trying to order more food and our waitress never came back to our table. Eventually we were running late to our other plans and had to have another waitress bring out our bill, because ours still never came around. We only got one set of appetizers, and had horrible service. If it was busy while we were there I would understand, but it was not at all.
Food: 4
Service: 1
Restaurantji Recommends
I’m still sitting at my table as I write this, because that’s how unbelievably long we’ve been waiting. Over an hour here, and our waiter has only spoken to us twice. TWICE. Her slow, lazy pace and complete lack of urgency is beyond frustrating. It took 30 minutes between each visit to our table, and her attitude is just as bad as her service—rude, disinterested, and clearly not cut out for the job. Meanwhile, I’m watching other servers actually do their jobs, checking in on tables, refilling drinks, asking if everything’s okay. We haven’t gotten a single bit of that. If I could give 0 stars, I absolutely would. 👎🤬
Atmosphere: 2
Food: 3
Service: 1
Great experience all around.
Atmosphere: 5
Food: 5
Service: 5
I ordered almost $100 worth of food. The order was messed up and old. Granted it was close to closing time and I know employees want to go home. I called back, was supposed to get a call from the manager the next morning. I didn't... I called back after school and spoke with Kia. Now she did her thing. She was honest, I was irritated and she was kind and calm. She fixed the issue, fast. When I showed up, she was very busy but very sweet and made she made sure I was good with the resolution and will be the reason we return to this location. 20/10. Kia you are fantastic!
Atmosphere: 5
Food: 5
Service: 5
Management was extremely nice and servers were well kept and made sure to keep up with the table. Not rushed and definitely top tier wings from this location! We will be coming back very soon!
Atmosphere: 5
Food: 5
Service: 5
Used to go here a lot with my friends it was always great!
Atmosphere: 5
Food: 5
Service: 5
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