Chipotle Mexican Grill

Never can get an order right

Food: 1

Did not take one bite and look at this portion size this is absolute bullshit for $15?

Atmosphere: 1

Food: 1

Service: 1

I really would like to rate this store higher because the customer service I received was amazing. The store was just was out of most of things I ordered!

Atmosphere: 3

Food: 1

Service: 5

Ok... So going for dinner at 7:30pm I would have expected this Chipotle to be sufficiently staffed. None of the tables were cleaned after customers finished eating. Trash cans and recycle bins are full and overflowing.

And I don't know why the space where the food is kept can't be clean... it was so filthy! I somehow managed to overlook that since I was hungry... But then we get to the tables and none of the tables are clean.

the Mens restroom was locked from inside for more than 25 minutes... Not sure who was taking such a long dump... and a cop uses a women's restroom as he could not hold it any longer.

Atmosphere: 1

Food: 4

Service: 3

Recommended dishes: Bowl

I have been going here twice a week for some time now. I love my chipotle. They hired some new young kid, I always order double chicken in my bowl. I almost never have any issues with this. However this person gave me 1 normal scoop and 1 baby scoop. When I told him he shorted me he decided to give me attitude and tell me he was hungry anyway and would happily eat the bowl I no longer wanted.

Service: 1

Food cold, rice hard, chips stale. Stay away!

Atmosphere: 2

Food: 1

Service: 2

This is by far the worst Chipotle. I have lived close to this location for almost 6 years. Ive learned my final lesson. The last three orders over the last 6 months have been wrong from online ordering or my extras have not been added. I don't believe they know what the word “Extra” means for online ordering. Im making a permeant switch to Hothead now. Done with this over priced, small serving sized company.

Atmosphere: 1

Food: 1

Service: 1

Don't waste your money at this Chipotle. Owner doesn't give a rat about service, servings, or quality.

I can’t believe what I just experienced at this Chipotle. It was only 8:30 PM, and they don’t close until 11:00 PM, yet the employees were already trying to block customers from entering, pretending they were closing early. Since when does a restaurant decide to just ignore their official business hours?

The place was still well-lit, but the staff was acting as if they were on the verge of locking the doors. They gave us nasty looks, moved slowly on purpose, and had an overall attitude that screamed, “We don’t want to serve you.” If they don’t want to work, maybe they should find another job instead of actively discouraging paying customers from ordering food.

I get it, closing time is tough, but when you sign up for a job, you commit to serving customers until the listed hours. If you’re trying to shut down two and a half hours early, why even bother being open at all?

Absolutely ridiculous. If this is how they treat customers, I can’t even imagine how they handle food safety and cleanliness. Avoid this place unless you want to be treated like an inconvenience rather than a paying customer.

Atmosphere: 1

Food: 1

Service: 1

Drive thru took 15 minutes just to get my order.

Atmosphere: 3

Food: 3

Service: 2

Recommended dishes: Bowl

I've ordered from this location on my chipotle app twice in less than a month. The first time I requested a chicken burrito and got a steak burrito! The second time (3-4-2025) i requested a chicken burrito bowl and got steak AGAIN! I'm not driving all the way back to get it fixed again like last time, so instead I'm going to leave this not so pleasant review! I will NOT be returning to this location though since they clearly CANNOT follow directions!

Food: 1

Service: 1

Came in to eat at 10:15pm on a Saturday, and the employees at 10:30 rudely came over while we were eating and said they were closing early and said we needed to leave kicking us out. They also turned away 4 other customers from ordering.

Atmosphere: 1

Food: 3

Service: 1

Recommended dishes: Bowl

Employees opted to close half an hour early, refused customers, and kicked us out while we were eating.

Atmosphere: 1

Food: 5

Service: 1

Door was locked 1 hour before posted closing time

Come here at 8:30 and they closed the lobby can’t eat cuz they wanted to be done cleaning for the night. But clearly they close at 11 not 8:30 girl up front was just rude

Atmosphere: 1

Food: 3

Service: 1