I was racially profiled in the liquor store by an employee named Deb. She thought cuz I was black I was in on a sting operation but white guys that went there while I was standing there she didn’t mention any about a sting operation. I was with a white person and she did t even look at their I.d. And they was paying!
Tyler Keeley
Fantastic cake and service
Scott M.
Horrible customer service. Had to use a self serve checkout because that's all that was open. Waited over 10 minutes for someone to check my ID to purchase alcohol. Had to go to wander the store to find someone. I've had better service at Walmart.
Angela S.
Cashiers act like they can't hear you . Double rang up $6 and when I asked to take it off he said no it's a hassle.
Nevin Festger
Pros-Nice (recently improved upon) bakery-Friendly self-checkout staffCons-Milk is often short-dated. Every container for some brands today expired tomorrow. The buttermilk was all 5 days from now.-Produce is hit or miss. Especially onions and bell peppers. Today they didn't even have onions.
Alyssa R.
This is a solid spot for grocery shopping. It's probably my favorite grocery store in the area. It's clean, tons of parking, carts are well maintained (and actually sanitized - they have people wiping carts), it has a Starbucks (always a plus), you can mix and match your own beer 6-pack (cool), stuff is always in stock, and they usually have the fancy cheeses that the other grocery stores don't have (major plus). Also, the layout of this giant Eagle just makes sense. Some of the other giant eagles in the area have a weird and nonsensical layout. This one is great.
Walt S.
Giant Eagle on Britton Parkway in Hilliard is being reviewed for its home-delivery service. During the month of January 2023, I exclusively used Giant Eagle's delivery services due to personal surgery. Excellent service. They use a date/time system that came off without a hitch. Name the Day. Name the window of Time. Giant Eagle made it happen. And to add a cherry on top, their personal shopper's would TEXT to suggest different products if the choices I made were out of stock and unavailable. Sweetness! I never received an error in product selections; pricing was fair. Heck, I even tipped because of Giant Eagle services being good. Can't discuss the in-store model but what GIant Eagle has done post-Covid is great. Thanks, G.E.
Stephanie Roose
Ordered a cake for my daughter’s first birthday (smash cake not pictured) and had a great experience! I talked with Stephanie on the phone to place the order and she was very kind and helpful. I wasn’t very specific with my request, all I said for the decoration suggestion was that it was a fall themed party so maybe some pumpkins and fall colors. If Stephanie was also the one who decorated the cake, I just want to say she did an amazing job! I was so impressed when I went to pick up the cake. It was absolutely adorable and I really feel they went above and beyond with the decoration, especially based on the minimal suggestion I gave. The price for the cake was reasonable and the decoration I got was no up charge. I was happily surprised by the detail they put into making her cake so cute and special!
Melissa Lynn S.
I really like this grocery store. Its always clean and always stocked. I prefer them over Kroger. It's just a nicer shopping experience. Now they have Starbucks and their baristas are actually nice. The baristas at Kroger seem to hate their life. They always look angry.
I really enjoy going to this Giant Eagle when I have more time too. Their shelves are always stocked and the space is always very clean especially during the pandemic. I recommend going during off hours as it tends to get crowded.
John L.
Do not buy seafood from this place! It's outdated and will make you sick. Totally ruined last Christmas with spoiled frozen shrimp. Tried crab legs and also the same, disgusting!!!
Robert C.
Very spacious. Higi health stand is always on at pharmacy. Lots of varieties to shop. My favorite.
Alyssa Smith
I had an idea & theme for my One year old’s party & the cupcakes & smash cake Stephanie made were perfect. She listened attentively to what I envisioned then went above & beyond by making my Beauty & the Beast desserts sparkle(LOVE!!) The service was fast, accurate with pricing, flavor/texture was beyond delicious & it was all SUPER AFFORDABLE. The experience was amazing, I’ll definitely use this bakery again!
Always a five star
Atmosphere: 5
Food: 5
Service: 5
I was racially profiled in the liquor store by an employee named Deb. She thought cuz I was black I was in on a sting operation but white guys that went there while I was standing there she didn’t mention any about a sting operation. I was with a white person and she did t even look at their I.d. And they was paying!
Fantastic cake and service
Horrible customer service. Had to use a self serve checkout because that's all that was open. Waited over 10 minutes for someone to check my ID to purchase alcohol. Had to go to wander the store to find someone. I've had better service at Walmart.
Cashiers act like they can't hear you . Double rang up $6 and when I asked to take it off he said no it's a hassle.
Pros-Nice (recently improved upon) bakery-Friendly self-checkout staffCons-Milk is often short-dated. Every container for some brands today expired tomorrow. The buttermilk was all 5 days from now.-Produce is hit or miss. Especially onions and bell peppers. Today they didn't even have onions.
This is a solid spot for grocery shopping. It's probably my favorite grocery store in the area. It's clean, tons of parking, carts are well maintained (and actually sanitized - they have people wiping carts), it has a Starbucks (always a plus), you can mix and match your own beer 6-pack (cool), stuff is always in stock, and they usually have the fancy cheeses that the other grocery stores don't have (major plus). Also, the layout of this giant Eagle just makes sense. Some of the other giant eagles in the area have a weird and nonsensical layout. This one is great.
Giant Eagle on Britton Parkway in Hilliard is being reviewed for its home-delivery service. During the month of January 2023, I exclusively used Giant Eagle's delivery services due to personal surgery. Excellent service. They use a date/time system that came off without a hitch. Name the Day. Name the window of Time. Giant Eagle made it happen. And to add a cherry on top, their personal shopper's would TEXT to suggest different products if the choices I made were out of stock and unavailable. Sweetness! I never received an error in product selections; pricing was fair. Heck, I even tipped because of Giant Eagle services being good. Can't discuss the in-store model but what GIant Eagle has done post-Covid is great. Thanks, G.E.
Ordered a cake for my daughter’s first birthday (smash cake not pictured) and had a great experience! I talked with Stephanie on the phone to place the order and she was very kind and helpful. I wasn’t very specific with my request, all I said for the decoration suggestion was that it was a fall themed party so maybe some pumpkins and fall colors. If Stephanie was also the one who decorated the cake, I just want to say she did an amazing job! I was so impressed when I went to pick up the cake. It was absolutely adorable and I really feel they went above and beyond with the decoration, especially based on the minimal suggestion I gave. The price for the cake was reasonable and the decoration I got was no up charge. I was happily surprised by the detail they put into making her cake so cute and special!
I really like this grocery store. Its always clean and always stocked. I prefer them over Kroger. It's just a nicer shopping experience. Now they have Starbucks and their baristas are actually nice. The baristas at Kroger seem to hate their life. They always look angry.
Restaurantji Recommends
I really enjoy going to this Giant Eagle when I have more time too. Their shelves are always stocked and the space is always very clean especially during the pandemic. I recommend going during off hours as it tends to get crowded.
Do not buy seafood from this place! It's outdated and will make you sick. Totally ruined last Christmas with spoiled frozen shrimp. Tried crab legs and also the same, disgusting!!!
Very spacious. Higi health stand is always on at pharmacy. Lots of varieties to shop. My favorite.
I had an idea & theme for my One year old’s party & the cupcakes & smash cake Stephanie made were perfect. She listened attentively to what I envisioned then went above & beyond by making my Beauty & the Beast desserts sparkle(LOVE!!) The service was fast, accurate with pricing, flavor/texture was beyond delicious & it was all SUPER AFFORDABLE. The experience was amazing, I’ll definitely use this bakery again!
Great selection and helpful staff.