Order two subs and a unwitch Online. My husband went to pick them up. They were out of sub buns to make the subs and they couldn’t make a unwitch Not really sure why because it doesn’t even require Bread. We asked for a refund was told it would be 7 to 10 business days. I asked them if they could make it on wheat bread and a wrap and still they manage to get the order wrong and they put tomatoes on everything and it wasn’t supposed to have tomatoes. What kind of sandwich shop doesn’t have bread and they can’t make a sub without bread.
Atmosphere: 1
Food: 1
Service: 1
Rhonda Bateman
This place has the worst service! You are not acknowledged at the drive through window, they screw up the food and are generally unpleasant. I decided to try it again after almost a year….ni improvement!
Service: 1
Stacey Murphy
They routinely have no bread available so I am unavailable to truly give a review based on taste.
Atmosphere: 1
Food: 1
Service: 1
Britt
Order was quick and made correctly! But big shout out to those working around noon-1230 on 11/5! I ordered mine for pick up and they were quick, efficient, very kind, made eye contact when speaking and authentically looked like they were having a good time enjoying their day and making it fun! Props to that specific staff!
Food: 5
Service: 5
Nicole
The experience at this Jimmy John’s is the most ridiculous experience every single time. The wait is usually at least 30 minutes, they ask you three or four times what your order was even after paying and still seem to bring out the wrong order. Today, we had to wait an additional 15 minutes for them to make the sandwich they forgot to make.
Atmosphere: 1
Food: 2
Service: 1
Matt Tolley
Waited 30 min for a sub and it wasn’t busy.
Justin Haver
Tried the new wraps. There might be some training required cause the wraps had the chicken missing which is comical more than upsetting. Beyond that wasn’t so bad as a veggie wrap, but yeah… Chicken wrap needs chicken.
Atmosphere: 5
Food: 5
Service: 2
Carrie Wolford
Located at the corner of Ten Pin Alley and Main St in Hillard. Not far from the Franklin County Fairgrounds. The service was okay. Something strange I’ve noticed about jimmy John’s is they never have napkins out for customers. We spilled a little bit of a drink and had to ask for napkins. The employee gave a couple to us to clean it up.
Atmosphere: 3
Food: 5
Service: 2
Charlie
Drive through speaker is almost impossible to hear.
Atmosphere: 1
Food: 5
Service: 1
Allison Amey
Took an hour to get our delivery and the food was incorrect when it arrived as well. Tried calling and no one answers. Emailed customer service and it’s been 10 days and no one answered me on there either. I’m not one to bast a business usually, but like get your customer service together, this is ridiculous.
Didn’t get what I ordered and my sandwich some how had chicken lunch meat stuck to the bun don’t waste your time stopping here keep driving
zaleski727 1
Clean place, good service, and tasty food!
Atmosphere: 5
Food: 5
Service: 5
Benjamin Jacob
No knives to cut a sandwich in half?
Atmosphere: 1
Food: 5
Service: 1
Rami Aziz
despite all these bad reviews I still gave them the benefit of the doubt and decided to stop by and try them out. disgusting food and disgusting service now I see what everyone talking about
Order two subs and a unwitch Online. My husband went to pick them up. They were out of sub buns to make the subs and they couldn’t make a unwitch Not really sure why because it doesn’t even require Bread. We asked for a refund was told it would be 7 to 10 business days. I asked them if they could make it on wheat bread and a wrap and still they manage to get the order wrong and they put tomatoes on everything and it wasn’t supposed to have tomatoes. What kind of sandwich shop doesn’t have bread and they can’t make a sub without bread.
Atmosphere: 1
Food: 1
Service: 1
This place has the worst service! You are not acknowledged at the drive through window, they screw up the food and are generally unpleasant. I decided to try it again after almost a year….ni improvement!
Service: 1
They routinely have no bread available so I am unavailable to truly give a review based on taste.
Atmosphere: 1
Food: 1
Service: 1
Order was quick and made correctly!
But big shout out to those working around noon-1230 on 11/5! I ordered mine for pick up and they were quick, efficient, very kind, made eye contact when speaking and authentically looked like they were having a good time enjoying their day and making it fun! Props to that specific staff!
Food: 5
Service: 5
The experience at this Jimmy John’s is the most ridiculous experience every single time. The wait is usually at least 30 minutes, they ask you three or four times what your order was even after paying and still seem to bring out the wrong order. Today, we had to wait an additional 15 minutes for them to make the sandwich they forgot to make.
Atmosphere: 1
Food: 2
Service: 1
Waited 30 min for a sub and it wasn’t busy.
Tried the new wraps. There might be some training required cause the wraps had the chicken missing which is comical more than upsetting. Beyond that wasn’t so bad as a veggie wrap, but yeah… Chicken wrap needs chicken.
Atmosphere: 5
Food: 5
Service: 2
Located at the corner of Ten Pin Alley and Main St in Hillard. Not far from the Franklin County Fairgrounds. The service was okay. Something strange I’ve noticed about jimmy John’s is they never have napkins out for customers. We spilled a little bit of a drink and had to ask for napkins. The employee gave a couple to us to clean it up.
Atmosphere: 3
Food: 5
Service: 2
Drive through speaker is almost impossible to hear.
Atmosphere: 1
Food: 5
Service: 1
Took an hour to get our delivery and the food was incorrect when it arrived as well. Tried calling and no one answers. Emailed customer service and it’s been 10 days and no one answered me on there either. I’m not one to bast a business usually, but like get your customer service together, this is ridiculous.
Restaurantji Recommends
Always great subs
Atmosphere: 5
Food: 5
Service: 5
Didn’t get what I ordered and my sandwich some how had chicken lunch meat stuck to the bun don’t waste your time stopping here keep driving
Clean place, good service, and tasty food!
Atmosphere: 5
Food: 5
Service: 5
No knives to cut a sandwich in half?
Atmosphere: 1
Food: 5
Service: 1
despite all these bad reviews I still gave them the benefit of the doubt and decided to stop by and try them out. disgusting food and disgusting service now I see what everyone talking about
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