despite all these bad reviews I still gave them the benefit of the doubt and decided to stop by and try them out. disgusting food and disgusting service now I see what everyone talking about
Mason Mason
App sucks.
katie certain
Placed an order through drive thru. They took a few minutes to take payment. And took even longer to make 2 sandwiches! Then did not give me my drink or bags of chips. I visited so I could try the kicking ranch and I don't think I will be back.
Atmosphere: 1
Food: 3
Service: 1
Heather B
The staff was pretty rude. Never asked if I wanted to add anything else to my subs.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Jimmy Cubano, Turkey Tom
Thanina Hamed khodja
The cashier in Hilliard Rome Raod location, had a dirty long nails, it’s disgusting
ellen engelhart
Worst experience. I placed an online order for drive through pick up and showed up 20-25 minutes later expecting it to be ready. It wasn't. They got mad at me for going through the drive through and treated me pretty rudely. The person in there was in a snit and mad so they slammed my drinks into the drunk carrier itself mutilating it and also getting it wet.... So the second I got it into the car it disintegrated spinning spilling one drink completely all over me and a second drink all over the passenger seat. They offered me a single napkin. No offer of help, no apology.. Nothing. Never will they have my business again. Horrible.
Atmosphere: 1
Food: 1
Service: 1
C K (Gdcurren)
Order taker did not listen to instructions.
Atmosphere: 1
Food: 1
Service: 1
Jon Grimm
I don't know what happened with Jimmy John's in general, but the experience has dipped significantly over the last few years. I stopped going to the location off Nationwide altogether because of horrible customer experience but would still occasionally stop by this location (Hilliard) on occasion. However the last two times that I've gone, my order has not been right. This past Friday will likely be the last time I'll go to this facility as I ordered the new Smoked Cheddar Bourbon Club (Roast Beef). The facility wasn't at all busy yet I was still given the wrong sub altogether. I still ate the sub because I wasn't going to drive back, but was just all around disappointed.
$8.39 for three slices of ham and two slices of cheese that you can see through. Safe to say we’ll spend our money elsewhere. This feels like a joke.
Atmosphere: 1
Food: 1
Service: 1
Dave Dave
I use the app to order and I love it. It's easy to use and you can customize easily. As for for the food and staff, I've always been pleased. My food is always very good.
Douglas Lang
I just stopped through and Angel made my order. Very professional and it's nice to have a place in town where you can trust someone to make your sandwich! This gentleman deserves a raise.
Atmosphere: 5
Food: 5
Service: 5
Bennett 47
First the service they get your order wrong every once in a while that’s a flaw a big one but over all the food is great.
Vegetarian options: Salads that’s it
Parking: At least three spots open at all times usually more.
Kid-friendliness: They have subs no inappropriate signs inside no bad drinks overall pretty kid friendly.
No knives to cut a sandwich in half?
Atmosphere: 1
Food: 5
Service: 1
despite all these bad reviews I still gave them the benefit of the doubt and decided to stop by and try them out. disgusting food and disgusting service now I see what everyone talking about
App sucks.
Placed an order through drive thru. They took a few minutes to take payment. And took even longer to make 2 sandwiches! Then did not give me my drink or bags of chips. I visited so I could try the kicking ranch and I don't think I will be back.
Atmosphere: 1
Food: 3
Service: 1
The staff was pretty rude. Never asked if I wanted to add anything else to my subs.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Jimmy Cubano, Turkey Tom
The cashier in Hilliard Rome Raod location, had a dirty long nails, it’s disgusting
Worst experience. I placed an online order for drive through pick up and showed up 20-25 minutes later expecting it to be ready. It wasn't. They got mad at me for going through the drive through and treated me pretty rudely. The person in there was in a snit and mad so they slammed my drinks into the drunk carrier itself mutilating it and also getting it wet.... So the second I got it into the car it disintegrated spinning spilling one drink completely all over me and a second drink all over the passenger seat. They offered me a single napkin. No offer of help, no apology.. Nothing. Never will they have my business again. Horrible.
Atmosphere: 1
Food: 1
Service: 1
Order taker did not listen to instructions.
Atmosphere: 1
Food: 1
Service: 1
I don't know what happened with Jimmy John's in general, but the experience has dipped significantly over the last few years. I stopped going to the location off Nationwide altogether because of horrible customer experience but would still occasionally stop by this location (Hilliard) on occasion. However the last two times that I've gone, my order has not been right. This past Friday will likely be the last time I'll go to this facility as I ordered the new Smoked Cheddar Bourbon Club (Roast Beef). The facility wasn't at all busy yet I was still given the wrong sub altogether. I still ate the sub because I wasn't going to drive back, but was just all around disappointed.
Atmosphere: 5
Food: 2
Service: 5
Never delivered the order.
Restaurantji Recommends
$8.39 for three slices of ham and two slices of cheese that you can see through. Safe to say we’ll spend our money elsewhere. This feels like a joke.
Atmosphere: 1
Food: 1
Service: 1
I use the app to order and I love it. It's easy to use and you can customize easily. As for for the food and staff, I've always been pleased. My food is always very good.
I just stopped through and Angel made my order. Very professional and it's nice to have a place in town where you can trust someone to make your sandwich! This gentleman deserves a raise.
Atmosphere: 5
Food: 5
Service: 5
First the service they get your order wrong every once in a while that’s a flaw a big one but over all the food is great.
Vegetarian options: Salads that’s it
Parking: At least three spots open at all times usually more.
Kid-friendliness: They have subs no inappropriate signs inside no bad drinks overall pretty kid friendly.
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Sliced Pickles, Thinny Chips, Triple Chocolate Chunk, Turkey Tom
The order was wrong. Just to say I had a bad experience for my first.
Atmosphere: 2
Food: 1
Service: 1
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