KFC

1785 Hilliard Rome Rd, Hilliard
(614) 850-0268

Recent Reviews

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Parmila Pokhrel

Went today april 2025. Inside looks really dirty smells bad. We went with kids and ordered food but the crunchy chicken was so soft and uncooked. Very worse kfc i ever visit. Wont go back and will recommend people no to visit wasted money. Disgusting smell very bad food

Atmosphere: 1

Food: 1

Service: 1

Natalie Gatliff

Paid $50 for chewy chicken, uncooked biscuits and cold sides. Inside the store is a disgrace, dirty and disgusting. Wasted my money, won't be back.

Atmosphere: 1

Food: 1

Service: 1

brayden weber

My corn was dry and nothing came with for the biscuits I rarely order here the one time I do the corn was like I’m chewing rubber

Atmosphere: 2

Food: 1

Service: 2

Stephen Pruchnicki

Order is wrong 9/10 times. If it’s not wrong, it’s gross because people here are lazy.

Brooke Stover

Ordered a 12 piece chicken bucket and a famous bowl with chicken on the side.. only received 9 pieces and the famous bowl had no cheese or gravy only mash potatoes and corn. I tried to call but no answer.. which irritated me more.. I'll be in there tomorrow to talk to a manager.

L Nicho

I wouldn't know about the quality of the food. I placed a mobile order through the new KFC app. When I pulled in to the very empty parking lot to pick up my order, I was told I needed to go inside. I was not able to go inside, which is why I placed a mobile order through the app. I was told by Trish that this was their policy and there's nothing they can do about it. Since I couldn't go inside, I asked for a refund, she told me that it needed to be handled through the app. Well, that's just not true. There's no option in the app to cancel an order or request a refund, nor is there a way to call costumer service. They have a virtual assistant that runs you in circles with the 3 options to choose from that do not address a problem with orders. After finding the number for customer service through Google (thanks Google) I was told that it was absolutely not their policy.
To sum it up, the employees clearly don't care about customer service or even fulfilling their orders.

Atmosphere: 1

Service: 1

ilove you

Absolutely horrible. I was in the drive through line a total of 15 minutes and there was ONE car in front of me. I ordered 4 PC tender meal received 3 tenders no sauce no biscuit and I also asked if there was a fork in the bag she said yes & there wasn't. Almost didn't give me my cake either.

Atmosphere: 1

Food: 1

Service: 1

Mutasem Alhariri

I will never eat KFC anymore. I bought 8 pcs to go and found it a very rancid chicken. Its smile was very bad.

Juan Bonilla

Good ?

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Fried Chicken

Willienne Francois

i ordered 3 chicken legs + 12 piece chicken nuggets for $14.98 and i couldn’t eat it because the chicken legs taste funny like they cooked for a couple days. I thrown in trash.

Food: 1

Christina Linley

Short of help cook didn't show up for shift .they all pitched in .

Atmosphere: 5

Food: 5

Service: 5

Tim Carroll

Yuck!!

Ele

I explained I have sensory issues (legit medical) and cannot have cold chicken, the lady said "I got you"...I told them I could wait for my chicken sandwich. She said okay. They had me wait and brought me a col sandwich that ruined my night. Now throwing up.

Atmosphere: 1

Food: 1

Service: 1

Richard Guinther

After I placed my order I was informed it would be a 20 minute waite!!!!! They apparently were out of everything at the moment? Very poor customer service!!!!!
Usually go to Bojangles but stopped here instead - bad experience!!!!!

Atmosphere: 1

Food: 4

Service: 1

Gabi

I explained I have sensory issues (legit medical) and cannot have cold chicken, the lady said "I got you"...I told them I could wait for my chicken sandwich. She said okay. They had me wait and brought me a col sandwich that ruined my night. Now throwing up.

Atmosphere: 1

Food: 1

Service: 1

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