Came here to buy some donuts and coffee at 9:35 pm. I go thru the drive thru and nobody responded. So I went inside and the worker didn’t want to serve me because he said they were closed but the door was open and online it says they are open until 10 pm. It was t just 1 person it was several inconvenienced customers as there were several people behind me in the drive thru waiting. M
Service: 1
Ez
This place was awesome when it 1st opened it has gone down hill quickly. Staff is rude they have put and elderly deaf woman to take orders not very accommodating half the store is closed no one greets you ,they side eye you as if you have no right to be in the store. And to top it off, doughnuts weren't fresh on a Sunday morning,Won't be back any time soon. Do better
Atmosphere: 1
Food: 1
Service: 1
Ryan Hemmert
I rarely write reviews unless I have a great experience or an overly bad experience. Unfortunately, today was the second.
As I was getting gas at Sam’s Club, I watched a Krispy Kreme box truck just sit in the way of the drive-thru (if you’d like to follow up, look up video on Christmas Eve around 820-825am, you’ll see what I mean). As I pulled in after getting gas, this guy was asked to move by at least two people, but he just sat in his truck despite honking from many.
Finally he gets out to tell us he has to back up to the dumpster and the drive thru was closed until this happened. What was he doing for the 15 minutes besides blocking the space and making others drive all the way around to cut through the restaurant next door, I’m not sure.
So we all drive around him is apparently the answer during the morning rush. After I waited for my doughnuts (which, per usual what you order on the app isn’t available in the store after you’ve already paid and go to pick them up), I go back around the store and now his truck is mostly blocking the exit with not a person in sight. You then have to wait for the drive thru line to move to exit the lot. Just what I want to do after dealing with the previous.
Overall, food for whatever dice roll of doughnuts I get are almost always great 9/10. Delivery driver man 0/10 and drive thru accuracy vs online order 3/10.
Atmosphere: 1
Food: 5
Service: 1
roger click
I did an online order for 2 of there Christmas special 3 pack doughnuts which totaled over $15.00. When I arrived to pick them up they didn’t have any of the doughnuts I ordered. They gave me other doughnuts that were way cheaper than what I paid for and they were stale. This location never has advertised products and what they do have is either smaller than what there supposed to be or there doughnuts are stale.
Food: 1
Service: 1
lisa sereyka
Travelled across town (20 miles) for the special Grinch donut series and ordered online one of each in the series of 4. Only 2 were available and the online order was not ready. I asked the clerk to please look again. He found one donut in an other area. The floor was so dirty, squished donut and papers at the entrance. The only positive was the delightful smell of donuts cooking at full capacity....
Atmosphere: 1
Food: 4
Service: 3
Recommended dishes: Doughnut
Vapor 2
People had I don't give a shit attitude and they were out of everything I wanted. They got my order wrong and had to wait twice in the drive through because they wouldn't let me go inside. And Krispy Kreme donuts aren't that good . I got Jolly Pirate Donuts. 😋
Atmosphere: 1
Food: 2
Service: 1
Jeffery Miller
So if your clothes then why don’t you turn your lights off so people don’t think you’re open shitty customer service.
Atmosphere: 1
Food: 1
Service: 1
Michael Johnson-Roddenberry
Rude staff. Only accepts exact change or card. Couldn’t provide receipt.
Atmosphere: 1
Food: 5
Service: 1
Keary Martin
This place is cool. We don’t have these in the south much. It was our first to see the whole process of the donut being made. The staff were awesome and answered questions we had about the process and donuts. The employee also gave us a free donut—-Free hot glazed donuts when the hot light is on!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Doughnut, Glazed Donut
Beth L
This Hilliard Krispy Kreme needs a little artistic help. The new Grinch donuts are not quite as advertised. The Grinch looks like an owl, the Santa Belly's outfit looks totally wrinkled, and the Christmas tree would make Charlie Brown proud. They were out of Grinchy Claus, but I'm sure it would have been an experience, too. Decided to make the second dozen un-Grinchy. At least it brought plenty of laughs from the family and friends.
Came here to buy some donuts and coffee at 9:35 pm. I go thru the drive thru and nobody responded. So I went inside and the worker didn’t want to serve me because he said they were closed but the door was open and online it says they are open until 10 pm. It was t just 1 person it was several inconvenienced customers as there were several people behind me in the drive thru waiting.
M
Service: 1
This place was awesome when it 1st opened it has gone down hill quickly. Staff is rude they have put and elderly deaf woman to take orders not very accommodating half the store is closed no one greets you ,they side eye you as if you have no right to be in the store. And to top it off, doughnuts weren't fresh on a Sunday morning,Won't be back any time soon. Do better
Atmosphere: 1
Food: 1
Service: 1
I rarely write reviews unless I have a great experience or an overly bad experience. Unfortunately, today was the second.
As I was getting gas at Sam’s Club, I watched a Krispy Kreme box truck just sit in the way of the drive-thru (if you’d like to follow up, look up video on Christmas Eve around 820-825am, you’ll see what I mean). As I pulled in after getting gas, this guy was asked to move by at least two people, but he just sat in his truck despite honking from many.
Finally he gets out to tell us he has to back up to the dumpster and the drive thru was closed until this happened. What was he doing for the 15 minutes besides blocking the space and making others drive all the way around to cut through the restaurant next door, I’m not sure.
So we all drive around him is apparently the answer during the morning rush. After I waited for my doughnuts (which, per usual what you order on the app isn’t available in the store after you’ve already paid and go to pick them up), I go back around the store and now his truck is mostly blocking the exit with not a person in sight. You then have to wait for the drive thru line to move to exit the lot. Just what I want to do after dealing with the previous.
Overall, food for whatever dice roll of doughnuts I get are almost always great 9/10. Delivery driver man 0/10 and drive thru accuracy vs online order 3/10.
Atmosphere: 1
Food: 5
Service: 1
I did an online order for 2 of there Christmas special 3 pack doughnuts which totaled over $15.00. When I arrived to pick them up they didn’t have any of the doughnuts I ordered. They gave me other doughnuts that were way cheaper than what I paid for and they were stale. This location never has advertised products and what they do have is either smaller than what there supposed to be or there doughnuts are stale.
Food: 1
Service: 1
Travelled across town (20 miles) for the special Grinch donut series and ordered online one of each in the series of 4. Only 2 were available and the online order was not ready. I asked the clerk to please look again. He found one donut in an other area. The floor was so dirty, squished donut and papers at the entrance. The only positive was the delightful smell of donuts cooking at full capacity....
Atmosphere: 1
Food: 4
Service: 3
Recommended dishes: Doughnut
People had I don't give a shit attitude and they were out of everything I wanted. They got my order wrong and had to wait twice in the drive through because they wouldn't let me go inside. And Krispy Kreme donuts aren't that good . I got Jolly Pirate Donuts. 😋
Atmosphere: 1
Food: 2
Service: 1
So if your clothes then why don’t you turn your lights off so people don’t think you’re open shitty customer service.
Atmosphere: 1
Food: 1
Service: 1
Rude staff. Only accepts exact change or card. Couldn’t provide receipt.
Atmosphere: 1
Food: 5
Service: 1
This place is cool. We don’t have these in the south much. It was our first to see the whole process of the donut being made.
The staff were awesome and answered questions we had about the process and donuts. The employee also gave us a free donut—-Free hot glazed donuts when the hot light is on!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Doughnut, Glazed Donut
This Hilliard Krispy Kreme needs a little artistic help. The new Grinch donuts are not quite as advertised. The Grinch looks like an owl, the Santa Belly's outfit looks totally wrinkled, and the Christmas tree would make Charlie Brown proud. They were out of Grinchy Claus, but I'm sure it would have been an experience, too. Decided to make the second dozen un-Grinchy. At least it brought plenty of laughs from the family and friends.
Atmosphere: 5
Food: 3
Service: 5
Restaurantji Recommends
Extremely long wait in the drive thru, to make it worse the drive thru employee is extremely rude.
Service: 1
I was disappointed they only had 2 of the 4 Thanksgiving pie doughnuts. At least the inside was open. Several times when I go it is closed.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Glazed Donut
Always delicious, price has become a bit exorbitant, however
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Glazed Donut
We were greeted by a very friendly and helpful staff lady. The donuts were fresh and still warm. Definitely will return!
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Glazed Donut
Really good doughnuts
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Doughnut
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