Tonight's visit was very pleasant. The restaurant was clean and the food was delicious. I enjoyed it very much.
Mary Marsh
My husband & I came in last week.Are sever Kari was extremely helpful with the menu!! Great service ? & food! We will be back and ask 4 Kari
Angel Towns
This was the Worst service I have ever experience in the suburbs of Columbus. I wish I didn’t have to give it 1 star. I stood at the front and waited to be seated for almost 2 minutes. There was hardly any customers there. The guy that was able to seat me walked past me twice before saying hello. He was also my server and I think he was a bartender as well. He had a attitude taking order like he was in a rush. I think he prepared my food. This is a problem management should handle!! The food not pleasant. He never asked if I needed refills for my drink. I’m surprised this place is still in business.
Twyla Hickman Scott
We was here on business, needed a good hot meal. Needless to say it wasnt good or hot. Broccoli soup was cold, baked potatoe was cold. Probsbly wont be back. And the restaurant smelled awful. Like dog piss or something. Will not return or recommend.
Katie H
The Hilliard location was subpar, at best. The server was nice enough but the food was terrible. I ordered the Apple Harvest Salad and it did not have a single piece of apple on it. The chicken was burnt, torn into pieces, and thrown on top like an after thought, there was one giant chunk of blue cheese in the middle of the salad that tasted like it had turned, and the dressing was just bitter oil. I was very disappointed because I had that same salad at the Sawmill location and it was the best salad!
Corey Snyder
Food was ok. Wait staff was ok. Best part was that it was like 20% filled so it was quiet and we could talk. This particular store seems old and kinda run down or “weathered”.
Sara Kilpatrick
Food and service very good! Love the tomato mozzarella chicken sandwich.
Melissa Richeson
I had the chicken fajita quesadilla and it was delicious. I also had a bowl of their chicken tortilla soup and it didn't disappoint. Our order come out quickly.
Tyler Brown
Good service and the food was really good. The placed looked a little run down but the hamburger and tortilla soup were both phenomenal. Will be going here more often!
Joe Francis
Dirty tables and floors. Noisy atmosphere. Prices are very high for standard hamburgers and basic toppings (two persons with drink at about $36). Food quality is ok. This is a sad review for a local spot. Locals usually do better than chains.
The food was good, but the service was extremely slow. Our Bible Study group had a table of six. Our order was very simple. The restaurant was not crowded at all. It took ALMOST an hour just to get our food. Thank you so much for your concern.
Joanna Haslam
My last one meal I will eat there. Seated at a dirty table left to sit 8 minutes before server came over and cleaned it. Watches the servers clean table and wait on tables. Place needs cleaned up and hire someone to clean tables not the person handing me my food. Food came no silverware had to ask. Come on no basic customer skills. The worse.
Missy Gantner
The worst service I've ever had there. And the food was terrible. Waited almost 45 minutes for our food no one checked on us. My corn was like warm. My pulled pork was cold but the bun was soggy from sitting too long. My husband's mashed potatoes was so cold he didn't eat them. His corn was also like warm. But his salmon was hot. But the portion was smaller than his serving of corn. We will never go back.
Minerva Fitchpatrick
Fantastic! Very great service and food! Makes everyone feel WELCOME!
Mattheus Falhouse
The soup, burger and cookie were all delicious as expected. Kudos to the kitchen staff. I must say that it's rare to go to an eating establishment where the team seems to work so well together, but this is definitely one of those rare instances. I am so happy that I decided to come to this Max & Erma's location on Nationwide Boulevard. You should come too! You will definitely be impressed!
Tonight's visit was very pleasant. The restaurant was clean and the food was delicious. I enjoyed it very much.
My husband & I came in last week.Are sever Kari was extremely helpful with the menu!! Great service ? & food! We will be back and ask 4 Kari
This was the Worst service I have ever experience in the suburbs of Columbus. I wish I didn’t have to give it 1 star. I stood at the front and waited to be seated for almost 2 minutes. There was hardly any customers there. The guy that was able to seat me walked past me twice before saying hello. He was also my server and I think he was a bartender as well. He had a attitude taking order like he was in a rush. I think he prepared my food. This is a problem management should handle!! The food not pleasant. He never asked if I needed refills for my drink. I’m surprised this place is still in business.
We was here on business, needed a good hot meal. Needless to say it wasnt good or hot. Broccoli soup was cold, baked potatoe was cold. Probsbly wont be back. And the restaurant smelled awful. Like dog piss or something. Will not return or recommend.
The Hilliard location was subpar, at best. The server was nice enough but the food was terrible. I ordered the Apple Harvest Salad and it did not have a single piece of apple on it. The chicken was burnt, torn into pieces, and thrown on top like an after thought, there was one giant chunk of blue cheese in the middle of the salad that tasted like it had turned, and the dressing was just bitter oil. I was very disappointed because I had that same salad at the Sawmill location and it was the best salad!
Food was ok. Wait staff was ok. Best part was that it was like 20% filled so it was quiet and we could talk. This particular store seems old and kinda run down or “weathered”.
Food and service very good! Love the tomato mozzarella chicken sandwich.
I had the chicken fajita quesadilla and it was delicious. I also had a bowl of their chicken tortilla soup and it didn't disappoint. Our order come out quickly.
Good service and the food was really good. The placed looked a little run down but the hamburger and tortilla soup were both phenomenal. Will be going here more often!
Dirty tables and floors. Noisy atmosphere. Prices are very high for standard hamburgers and basic toppings (two persons with drink at about $36). Food quality is ok. This is a sad review for a local spot. Locals usually do better than chains.
Restaurantji Recommends
The food was good, but the service was extremely slow. Our Bible Study group had a table of six. Our order was very simple. The restaurant was not crowded at all. It took ALMOST an hour just to get our food. Thank you so much for your concern.
My last one meal I will eat there. Seated at a dirty table left to sit 8 minutes before server came over and cleaned it. Watches the servers clean table and wait on tables. Place needs cleaned up and hire someone to clean tables not the person handing me my food. Food came no silverware had to ask. Come on no basic customer skills. The worse.
The worst service I've ever had there. And the food was terrible. Waited almost 45 minutes for our food no one checked on us. My corn was like warm. My pulled pork was cold but the bun was soggy from sitting too long. My husband's mashed potatoes was so cold he didn't eat them. His corn was also like warm. But his salmon was hot. But the portion was smaller than his serving of corn. We will never go back.
Fantastic! Very great service and food! Makes everyone feel WELCOME!
The soup, burger and cookie were all delicious as expected. Kudos to the kitchen staff. I must say that it's rare to go to an eating establishment where the team seems to work so well together, but this is definitely one of those rare instances. I am so happy that I decided to come to this Max & Erma's location on Nationwide Boulevard. You should come too! You will definitely be impressed!
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