This store unfortunately starts shutting down in the last hour they are open. Removing coffee as well as other items. This procedure is limited to this store and does not reflect on others.
Atmosphere: 2
Service: 1
Brandon Swabby
Food is fine, but insanely over priced. My orders are messed up about 1/2 of the time, but they are always willing to remake it.
Great place to study and just get coffee.
Atmosphere: 5
Food: 2
Service: 2
Ohio Vikes
Friendly staff. Panera is so expensive, but it is good.
Atmosphere: 5
Food: 5
Service: 5
Maria
went there 07/09, staff was excellent! very happy & liked to talk, would 100% come back just because of their personalities :)
Atmosphere: 5
Food: 5
Service: 5
Kelli Roberts
I just came for chips and a drink (I'm a sip club member). Great customer service from the cashier and the shift supervisor/manager was so nice. The lobby was nice and air conditioned. Nice atmosphere to get some work done on my laptop.
Atmosphere: 5
Service: 5
Billy Mitchell
Excellent Panera Café!!
Atmosphere: 5
Food: 5
Service: 5
Nichole Eckert
I always buy a chocolate chip cookie. Especially from the warming tray. But for some reason this location never has fresh warm cookies. The cookie is always a rock
Jessica F
Trip home after a long weekend needing a little pick me up coffee. Googled this location on maps and had 20 minutes till closing. No problem we’re just grabbing a quick cup to go. Problem… the coffee is already removed and the pastry put away. Sorry no coffee. What does closing time mean if you stop serving pre closing? If you say open then having coffee for sale is part of being open.
Service: 1
Banan Shaban
We had a very bad experience as a family with kids. The manager made us feel very uncomfortable. She was very unprofessional talking or almost yelling on us everytime our kids move. Whether it was inside or outside the restaurant setting area. It was my last time visiting that hated location!
This is not the only time she did this, but every time we go to this store she treat the kids in same bad way !!!
raneem daboul
I wish we read the reviews about how rude the manager before going there The manager lady was so mean and very disrespectful specially how she treats family with kids
Worst Manager ever!! It was the worst experience we could ever have. We went there with some friends and we had 3 kids with us. The kids we running around which maybe they shouldn't act like children 😒 Okay i understand. But her way of speaking to us, her tone, her body language, everything about her was so bad. Like okay, we all get it. We all know how to be mean! But its a choice we make. We finished eating the food that wasn't good anyway!! And we left as the service was bad and we were not comfortable. We decided to call them to let them know about our experience. And she was the one who answered the phone call. She shouted at us and hang up the phone on us!!!! This place is very not family and/or kids friendly. The food was not great! Will never come back to this location!
Atmosphere: 1
Food: 1
Service: 1
m louay Kseibati
I had bad experience with the staff One of them was very mean to us and when we complained over the phone the lady who answered the phone was mean too and she finished the call without letting me speak I won’t go there again
Service: 1
Yasir Suleiman
No one answers catering or the store pgone
Atmosphere: 1
Food: 1
Service: 1
James Rickman
didn't get my order right and had it ready way before scheduled time.
Atmosphere: 4
Food: 4
Service: 3
Shannon Crenshaw
I used to eat at this location frequently for lunch but for the last several months they have consistently left sauces off of my sandwiches. Even when I have noted in my online order to put on extra mayo, the sandwich comes dry. I have previously reached out to the manager but never heard back.
This store unfortunately starts shutting down in the last hour they are open. Removing coffee as well as other items. This procedure is limited to this store and does not reflect on others.
Atmosphere: 2
Service: 1
Food is fine, but insanely over priced. My orders are messed up about 1/2 of the time, but they are always willing to remake it.
Great place to study and just get coffee.
Atmosphere: 5
Food: 2
Service: 2
Friendly staff. Panera is so expensive, but it is good.
Atmosphere: 5
Food: 5
Service: 5
went there 07/09, staff was excellent! very happy & liked to talk, would 100% come back just because of their personalities :)
Atmosphere: 5
Food: 5
Service: 5
I just came for chips and a drink (I'm a sip club member). Great customer service from the cashier and the shift supervisor/manager was so nice. The lobby was nice and air conditioned. Nice atmosphere to get some work done on my laptop.
Atmosphere: 5
Service: 5
Excellent Panera Café!!
Atmosphere: 5
Food: 5
Service: 5
I always buy a chocolate chip cookie. Especially from the warming tray. But for some reason this location never has fresh warm cookies.
The cookie is always a rock
Trip home after a long weekend needing a little pick me up coffee. Googled this location on maps and had 20 minutes till closing. No problem we’re just grabbing a quick cup to go. Problem… the coffee is already removed and the pastry put away. Sorry no coffee. What does closing time mean if you stop serving pre closing? If you say open then having coffee for sale is part of being open.
Service: 1
We had a very bad experience as a family with kids. The manager made us feel very uncomfortable.
She was very unprofessional talking or almost yelling on us everytime our kids move. Whether it was inside or outside the restaurant setting area.
It was my last time visiting that hated location!
This is not the only time she did this, but every time we go to this store she treat the kids in same bad way !!!
I wish we read the reviews about how rude the manager before going there
The manager lady was so mean and very disrespectful specially how she treats family with kids
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
Worst Manager ever!!
It was the worst experience we could ever have.
We went there with some friends and we had 3 kids with us. The kids we running around which maybe they shouldn't act like children 😒 Okay i understand. But her way of speaking to us, her tone, her body language, everything about her was so bad. Like okay, we all get it. We all know how to be mean! But its a choice we make. We finished eating the food that wasn't good anyway!! And we left as the service was bad and we were not comfortable.
We decided to call them to let them know about our experience. And she was the one who answered the phone call. She shouted at us and hang up the phone on us!!!!
This place is very not family and/or kids friendly. The food was not great!
Will never come back to this location!
Atmosphere: 1
Food: 1
Service: 1
I had bad experience with the staff
One of them was very mean to us and when we complained over the phone the lady who answered the phone was mean too and she finished the call without letting me speak
I won’t go there again
Service: 1
No one answers catering or the store pgone
Atmosphere: 1
Food: 1
Service: 1
didn't get my order right and had it ready way before scheduled time.
Atmosphere: 4
Food: 4
Service: 3
I used to eat at this location frequently for lunch but for the last several months they have consistently left sauces off of my sandwiches. Even when I have noted in my online order to put on extra mayo, the sandwich comes dry. I have previously reached out to the manager but never heard back.
Atmosphere: 1
Food: 1
Service: 1
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