Will not order from the Hilliard location again. 2 separate delivery orders...In February, I ordered from them, waited 1 hour and told my order cancelled due to driver. I called and they did find a driver and I got it 1 hour 45 minutes after I ordered. They emailed my with a code for a free pizza for the inconvenience, which was nice, but the code did not work.Decided to try them again tonight. Did not receive part of my order. Called and first person hung up on me, I'm giving the benefit of the doubt that was an accident. Second person was nice but they would only give me a credit on my next order. Would not refund money or just simply send the missing item. Appears I will be out that money because service has been terrible last 2 orders and I will not deal with them again. I suggest you either pick it up or go somewhere else.
Atmosphere: 1
Food: 3
Service: 1
Roland Bak
I placed an order on uber eats and after an hour of waiting they camcelled my order for silly reason. They let the costumer hungry. Really really bad experience, pretty sure the management and the staff isn't mature enough to do their job properly. I used to work in hospitality, and we had that much of a brain to use common sense and contact the costumer or atleast send something similar. I would do 0 star if I could, unfortunately 1star is the lowest. Pretty bad experience. Thanks guys, great job ?
Atmosphere: 1
Food: 1
Service: 1
Michael Sciaretta
2.6 miles away and im out of their delivery range. 0 stars if it was an option.
Atmosphere: 1
Food: 1
Service: 1
Ricardo Caldera
Grandpa dirty and small. you can't eat theregrandpa you dirty and small. you can't eat there
Atmosphere: 1
Food: 4
Service: 5
Pastor Richard Valentine
Awesome
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Meat Lovers Pizza with Pepper Flakes
Jess M
Pizza is great and cashiers are sweet. But the boneless wings are smaller than the ones at Chick Fil A and cost 8$ for an 8 piece? save yourself the $ and go elsewhere to get some real wings if you’re craving it. Picture below for reference.
Atmosphere: 5
Food: 3
Service: 5
Jeremy Payne
Not always a five star however they nailed it this time. All of our food was hot, fresh and well put together. Very pleased!
Atmosphere: 5
Food: 5
Service: 5
brad hyatt
Great pizza and desserts. Carry out
Atmosphere: 1
Food: 5
Service: 5
Ajay Krishna
Horrible!!They took online order for carryout at 11 am, store was closed.
Atmosphere: 1
Food: 1
Service: 1
Lincoln J.
We got pick up and it took about 15-20 minutes and the food was just better than all of the other pizza place.I had never had Pizza Hut before but from now on this will be one of my go to places.
The only thing this store does consistently is mess up our order. We choose the "Light sauce" option and they do light sauce maybe 1 out of every 5 times we order. Tonight, a quiet Wednesday night at 6:45, even with "Light sauce please" written IN the instructions in addition to the light sauce option, they still managed to mess up and the pizza is swimming in sauce. Pretty ridiculous. I think we'll be thinking twice before ordering from this location again.
Shellsea Rodriguez
I've gone to many pizza hut locations and this is by far my favorite location. The staff is very friendly and down to earth. They are quick and they get the order right!
Josh Minzler
I give 1 starts because it wont let me give 0... this is the 2nd time they have messed up and I thought of giving them a 2nd chance but it falls just the same as before... doubt this will get corrected as last time
Chastity Huynh
The last two times I’ve ordered from this location the food has not came as ordered. I have even paid extra to make sure we actually get pepperoni on the pizza and still end up with less than 3 per slice. Also burnt breadsticks. Only positive is the food was on time and the staff was nice. Guess I need to check my food before leaving every time I order if I order again.
Clyde Mckinney
Pizza Hut on cemetery rd Hilliard Ohio has the worst customer service ever. They will mess up your food and then not answer their phones. Then don’t even offer to fix the messed up food.
Will not order from the Hilliard location again. 2 separate delivery orders...In February, I ordered from them, waited 1 hour and told my order cancelled due to driver. I called and they did find a driver and I got it 1 hour 45 minutes after I ordered. They emailed my with a code for a free pizza for the inconvenience, which was nice, but the code did not work.Decided to try them again tonight. Did not receive part of my order. Called and first person hung up on me, I'm giving the benefit of the doubt that was an accident. Second person was nice but they would only give me a credit on my next order. Would not refund money or just simply send the missing item. Appears I will be out that money because service has been terrible last 2 orders and I will not deal with them again. I suggest you either pick it up or go somewhere else.
Atmosphere: 1
Food: 3
Service: 1
I placed an order on uber eats and after an hour of waiting they camcelled my order for silly reason. They let the costumer hungry. Really really bad experience, pretty sure the management and the staff isn't mature enough to do their job properly. I used to work in hospitality, and we had that much of a brain to use common sense and contact the costumer or atleast send something similar. I would do 0 star if I could, unfortunately 1star is the lowest. Pretty bad experience. Thanks guys, great job ?
Atmosphere: 1
Food: 1
Service: 1
2.6 miles away and im out of their delivery range. 0 stars if it was an option.
Atmosphere: 1
Food: 1
Service: 1
Grandpa dirty and small. you can't eat theregrandpa you dirty and small. you can't eat there
Atmosphere: 1
Food: 4
Service: 5
Awesome
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Meat Lovers Pizza with Pepper Flakes
Pizza is great and cashiers are sweet. But the boneless wings are smaller than the ones at Chick Fil A and cost 8$ for an 8 piece? save yourself the $ and go elsewhere to get some real wings if you’re craving it. Picture below for reference.
Atmosphere: 5
Food: 3
Service: 5
Not always a five star however they nailed it this time. All of our food was hot, fresh and well put together. Very pleased!
Atmosphere: 5
Food: 5
Service: 5
Great pizza and desserts. Carry out
Atmosphere: 1
Food: 5
Service: 5
Horrible!!They took online order for carryout at 11 am, store was closed.
Atmosphere: 1
Food: 1
Service: 1
We got pick up and it took about 15-20 minutes and the food was just better than all of the other pizza place.I had never had Pizza Hut before but from now on this will be one of my go to places.
Restaurantji Recommends
The only thing this store does consistently is mess up our order. We choose the "Light sauce" option and they do light sauce maybe 1 out of every 5 times we order. Tonight, a quiet Wednesday night at 6:45, even with "Light sauce please" written IN the instructions in addition to the light sauce option, they still managed to mess up and the pizza is swimming in sauce. Pretty ridiculous. I think we'll be thinking twice before ordering from this location again.
I've gone to many pizza hut locations and this is by far my favorite location. The staff is very friendly and down to earth. They are quick and they get the order right!
I give 1 starts because it wont let me give 0... this is the 2nd time they have messed up and I thought of giving them a 2nd chance but it falls just the same as before... doubt this will get corrected as last time
The last two times I’ve ordered from this location the food has not came as ordered. I have even paid extra to make sure we actually get pepperoni on the pizza and still end up with less than 3 per slice. Also burnt breadsticks. Only positive is the food was on time and the staff was nice. Guess I need to check my food before leaving every time I order if I order again.
Pizza Hut on cemetery rd Hilliard Ohio has the worst customer service ever. They will mess up your food and then not answer their phones. Then don’t even offer to fix the messed up food.