Rusty Bucket Restaurant and Tavern
3901 Britton Pkwy, Hilliard
(614) 777-5868
Recent Reviews
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Fast, friendly service
Dietary restrictions: Gluten free
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwiches
The service was abhorrent. The server, let’s go with G, walked by us four times before acknowledging our existence. Food was average. Their sliders are just a burger cut into four pieces. The chicken sandwich looked like it had been flattened with a car tire and then slathered in sauce to hide the tread marks. Seems this place has gone down hill over the last year. Will not return.
Atmosphere: 2
Food: 2
Service: 1
Service was friendly but slow getting our food
Atmosphere: 5
Food: 5
Service: 4
Was greeted by our server with an attitude like she didn’t want to be there she rushed us to order constantly coming to the table, wanting to know if we wanted to order. When she brought the order, she did not bring what we had ordered when she came back with what we ordered, the sauce was missing so we just had to use the sauce from the one she brought that was not correct. She then came to the table and informed us that she needed to settle the bill because she was leaving for the day, but the new server would help us. We never saw another server. I close the shade by the table because the sun was coming in and hitting us in the face. A few minutes later someone who I believe was the manager walked over and open the shade and just gave us a look. First time there and I believe it will probably be the last.
Atmosphere: 4
Food: 4
Service: 1
One and done! Only 1 dish out of 5 was right.
Ordered 2 appetizers and 3 entrees. The fried pickles were perfection. The good ends there, I'm afraid.
The double stacked quesadilla had ZERO chicken in it, was barely even at room temp and soggy, not crispy.
The 3 fish and chips were all served over stone-cold fries, with half soggy breading on the fish, with one piece that had a very strong "off" smell and taste, not at all like haddock. The tartar sauce was severely acidic (even Kraft would have been an improvement and I can't stand theirs), the slaw was barely halfway filled and the root beer was flat AF.
The server didn't even come ask if everything tasted OK until we were halfway through the dinner. By that point, I was just done. I wasn't even willing to try speaking to a manager, I just wanted to leave and never come back.
And to top it all off, the fish and chips left all of our fingers so sticky that the napkins were just tearing off and stuck to fingers like they had been super glued.
For 3 people, we spent $120 in food + tip. But hey, at least the pickles were good, right?
#NeverAgain
Atmosphere: 3
Food: 1
Service: 2
A few of us arrived for an early dinner on a Sunday. The fried pickles were good. Double Quesadilla was served cold upon arrival. Similarly, fish n chips was lackluster. The portion of fish was inconsistent between three orders, served over cold, chewy fries, but none of the three plates was worth the price tag compared to other restaurants. Staff was friendly, but could've been more attentive considering how slow business was.
Atmosphere: 3
Food: 2
Service: 3
We live very close to this restaurant so we often go here. However, the service tonight was TERRIBLE. We sat at the bar and the bartender was only seen about 35% of the time we were there. We saw her getting food, sitting down with coworkers and eating. Usually someone covers someone on break, but this did not happen. The manager on duty was sitting at the same table drinking. I even signaled to a coworker that this “break” table that we needed the bartender and she looked away like she didnt see me. We will not be going back again soon.
Atmosphere: 2
Food: 2
Service: 1
sometimes the parking lot looks crowded - dont let that scare you away you can probably still get in with little to no wait. Chicken double nickle salad is solid
Atmosphere: 5
Food: 5
Service: 5
Good dinner, had meatloaf,
Atmosphere: 4
Food: 4
Service: 4
It was my first time here. Sat on outdoor patio and enjoyed lunch. Food was good especially the French onion soup. Food was served timely and staff was friendly.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: French Onion Soup
Restaurantji Recommends
This is my first time visiting the Rusty bucket here in Hilliard what a pleasant surprise the fish tacos were absolutely delicious definitely coming here again.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fish 'N Chips, Reuben Sandwich
Love this place
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Philly Cheese Steak, Reuben Sandwich, Sandwiches
Good menu selection.
Atmosphere: 4
Food: 4
Service: 4
We were well taken care of by our server, Erik. All 4 of us enjoyed our meals and will be back. We go here regularly as the food is consistently good and the staff takes good care of us.
Excellent everything, attention, prices, food, the business atmosphere quite cozy
Parking: Spacious
Atmosphere: 5
Food: 5
Service: 5
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