Wendy's
6525 Airport Hwy, Holland
(419) 866-6099
Recent Reviews
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Quick and easy
Atmosphere: 5
Food: 5
Service: 5
There is no way this is a legitimate business. No business owner would operate a business this poorly. Definitely a front for something else.
Update: went back for the first time since the last order they messed up (see original review below) and no surprise it was messed up again. Order was not right, fries were cold. But the worst part is a junior bacon cheeseburger without the burger.... really?
Original review:
Placed an online order to have ready for pickup. When we arrived they had gave our order to a Doordash driver. Had to wait for them to make it all over again, several things they were then out of. Worst part was the customer service was horrible, nobody seemed to care or apologize, and very rude. When we finally received our order, several things were wrong.
Atmosphere: 1
Food: 1
Service: 1
D'Angelo was very nice with his customer service at the register.
Thanks for serving us.
Atmosphere: 4
Food: 3
Service: 5
The employees are awful. Took a long time to take our order right. Made many mistakes. Will not go back there
Atmosphere: 2
Food: 3
Service: 1
We did not feel welcomed when we walked in the door. People were working behind the counter but we were never acknowledged. When they were finally ready to take our order, not a word was spoken to us. The employee just looked at us in annoyance. The employee that took our order was incompetent. She didn’t know how to ring up anything correctly. I had to keep correcting them because what appeared on the screen was wrong. There was also a child of one of the employees sleeping unsupervised on one of the booths. The food was what you would expect from Wendy’s. I will definitely avoid this location.
Atmosphere: 1
Food: 3
Service: 1
Short staffed
Atmosphere: 1
Food: 2
Service: 2
we pulled in and waited at the window with no response at 5:30p, drove around and they were all at a table so we just left and got mcdonalds
I just sat at the drive thru waiting for 10 minutes with no acknowledgment of me being there (I asked for help 4 times and no one spoke). 4 other cars were ahead and no one moved that whole time. Either get decent staff or close it’s not worth it.
Atmosphere: 2
Food: 4
Service: 1
Just waited in line for 20 mins. Nobody answers the speaker . Won't be back to this location ever again! Wish I could give them zero stars
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Nice, we had take out so very fast .
Atmosphere: 4
Food: 4
Service: 4
Cold food
Atmosphere: 1
Food: 1
Service: 1
This Wendy’s is OK extremely long time to get through the drive-through
Atmosphere: 3
Food: 3
Service: 3
Did not eat here. Drive through only at 8:00 pm and 10 cars in line. Decided to go elsewhere.
Lobby closed at 11:30 am, order taker was very rude, waited 20 minutes in drive thru - 4 cars in line ahead of me.
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