Very slow service. Sandwiches were dry. Fries were okay. Took over an hour in the drive thru.
Food: 1
Service: 1
Beryl C Sule
Used the app which showed the 'closest' bk which ended up to be twice the distance of the closest one. Never using their app again. Service was super slow and the place was dirty.
Atmosphere: 3
Food: 3
Service: 1
Destiny Bragg
I love the lady who wears the “queen” beanie in the drive thru, she makes me laugh every time. Give her a raise!!
Atmosphere: 5
Food: 5
Service: 5
Remy Barton
Terrible place for customers or dashers
Tam B
I'm assuming they're 24 hours at the huber location bcz all the lights were on and I've ordered omw to work before 5am previously. BUT this morning I noticed at least 2 employees standing outside smoking. I thought nothing of it until I found myself sitting still with other cars behind me for longer than 5 minutes with no acknowledgement at all. I get you're on break, but acknowledge the customer while they wait. It was surely a sign NOT to eat there.
Steve Krywany
This BK used to be great, but it's changed over the past year. Employees are still courteous, but sometimes the burgers are cool or not freshly cooked, and the buns are crumbly. Thr fries used to be crisp, but not they're flabby and greasy. Kinda disappointed. And they've closed early for the night on several occasions....they're supposed to be open 24 hrs according to Google!!!
Atmosphere: 3
Food: 3
Service: 2
Recommended dishes: Onion Rings, Chicken Nuggets
Joseph Leonard
Excellent meal. Friendly service during a busy time. Way awesom
Jacob Hill
I live about a mile from this location, my food was cold and soggy by time I got home. That tells me it wasn't fresh to begin with.
Food: 1
Abdulmateen Alamyar
Two time come I come but the service is so
Atmosphere: 1
Food: 1
Service: 1
Tina Wilson
As much as we love Burger King, this by far is the worst one I've ever been too! I placed a mobile order...arrived 10 mins later...sat in the drive thru with 2 cars ahead of me for at least 20 mins. The guy at the speaker actually got out of his minivan and said they've not even asked to help him yet. I got out of line & went inside thinking surly my food is ready ... a guy was standing there waiting on his order and a family of 5 was ordering. The manager walked over to the drive thru so when she came back to the shoot I asked her if my order was sitting at the drive thru ready because now it's been 30 mins since I placed the order. She tells me no...the kid at the counter has to look up the order that it's not even started. Gggrr. So I get back in line ...kid leaves the front counter after taking family of 5s order & goes and stands by drive thru. Manager took him a bag for drive thru and saw me standing there & said ohhh let me look up your order. ?♀️. By this time there's 2 more customers behind me & she didn't bother to help them at all. Now the kid & Manager are at the shoot with their backs to counter. The kid looks at the customers in line...don't bother to come help them. ?♀️?♀️. Then the manager turns around with the family of 5s order...hands that out.... and the guy who ordered first is still standing waiting. ? so he asks about his and gets told ohhh we are working on it. Still no help for the other 2 customers waiting. Finally the guy gets his food...then she says waiting on fries ? for ours. Still no help to the other customers. Seriously?! I was a manager at Burger King & spent 5 years at the Milford location out of high school and I never seen employees move so slow & ignore customers like this store did. I finally get my food & then they decide to help that next person. ?♀️. Finally get home & my daughter's sandwich was made wrong & mine was cold. At least we had fresh fries ? I guess. ?♀️. But seriously the next time we go for BK ...it won't be the one on Old Troy Pike. The one over by Dunkin on Needmore is wayyyyyyy better & definitely worth the extra distance if you don't want to wait an hour for food & to be helped! I would have given a 0 if I could because it's just very poor customer service & the kid at the counter had greasy hair & longer nails with dirt under them. Yuk. At least the manager got our food & not him. I would have handed it back & got my $ back. Just saying! Would NOT RECOMMEND THIS LOCATION!
Did not open on time againNo burgers available for 30 minutes?. Cash only option at times. To many issues to remain open. However I love love love Burger King! I hope things turn around for the chain.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Whopper
Aaron Fraley
I've stopped in here 4x in the last year for lunch and it is hands down the best Burger King I've ever been to. The cashier lady is a doll and everyone working has a genuine smile. The food looks like it came out of a commercial, is hot, fresh, and served quickly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Whopper
Nancy Marine
As much as I love Burger King, this location just kind of looks shabby. The soda machine was out of all Coke products, the employees, while nice enough, just seemed "depressed," and it looked like it could have used a good all over cleaning. Even the parking lot look bad. The lines for it are barely there and I wasn't even sure I was in a parking place. Do better, Burger King.
Very slow service. Sandwiches were dry. Fries were okay. Took over an hour in the drive thru.
Food: 1
Service: 1
Used the app which showed the 'closest' bk which ended up to be twice the distance of the closest one. Never using their app again. Service was super slow and the place was dirty.
Atmosphere: 3
Food: 3
Service: 1
I love the lady who wears the “queen” beanie in the drive thru, she makes me laugh every time. Give her a raise!!
Atmosphere: 5
Food: 5
Service: 5
Terrible place for customers or dashers
I'm assuming they're 24 hours at the huber location bcz all the lights were on and I've ordered omw to work before 5am previously. BUT this morning I noticed at least 2 employees standing outside smoking. I thought nothing of it until I found myself sitting still with other cars behind me for longer than 5 minutes with no acknowledgement at all. I get you're on break, but acknowledge the customer while they wait. It was surely a sign NOT to eat there.
This BK used to be great, but it's changed over the past year. Employees are still courteous, but sometimes the burgers are cool or not freshly cooked, and the buns are crumbly. Thr fries used to be crisp, but not they're flabby and greasy. Kinda disappointed. And they've closed early for the night on several occasions....they're supposed to be open 24 hrs according to Google!!!
Atmosphere: 3
Food: 3
Service: 2
Recommended dishes: Onion Rings, Chicken Nuggets
Excellent meal. Friendly service during a busy time. Way awesom
I live about a mile from this location, my food was cold and soggy by time I got home. That tells me it wasn't fresh to begin with.
Food: 1
Two time come I come but the service is so
Atmosphere: 1
Food: 1
Service: 1
As much as we love Burger King, this by far is the worst one I've ever been too! I placed a mobile order...arrived 10 mins later...sat in the drive thru with 2 cars ahead of me for at least 20 mins. The guy at the speaker actually got out of his minivan and said they've not even asked to help him yet. I got out of line & went inside thinking surly my food is ready ... a guy was standing there waiting on his order and a family of 5 was ordering. The manager walked over to the drive thru so when she came back to the shoot I asked her if my order was sitting at the drive thru ready because now it's been 30 mins since I placed the order. She tells me no...the kid at the counter has to look up the order that it's not even started. Gggrr. So I get back in line ...kid leaves the front counter after taking family of 5s order & goes and stands by drive thru. Manager took him a bag for drive thru and saw me standing there & said ohhh let me look up your order. ?♀️. By this time there's 2 more customers behind me & she didn't bother to help them at all. Now the kid & Manager are at the shoot with their backs to counter. The kid looks at the customers in line...don't bother to come help them. ?♀️?♀️. Then the manager turns around with the family of 5s order...hands that out.... and the guy who ordered first is still standing waiting. ? so he asks about his and gets told ohhh we are working on it. Still no help for the other 2 customers waiting. Finally the guy gets his food...then she says waiting on fries ? for ours. Still no help to the other customers. Seriously?! I was a manager at Burger King & spent 5 years at the Milford location out of high school and I never seen employees move so slow & ignore customers like this store did. I finally get my food & then they decide to help that next person. ?♀️. Finally get home & my daughter's sandwich was made wrong & mine was cold. At least we had fresh fries ? I guess. ?♀️. But seriously the next time we go for BK ...it won't be the one on Old Troy Pike. The one over by Dunkin on Needmore is wayyyyyyy better & definitely worth the extra distance if you don't want to wait an hour for food & to be helped! I would have given a 0 if I could because it's just very poor customer service & the kid at the counter had greasy hair & longer nails with dirt under them. Yuk. At least the manager got our food & not him. I would have handed it back & got my $ back. Just saying! Would NOT RECOMMEND THIS LOCATION!
Restaurantji Recommends
employees are very
Atmosphere: 1
Food: 1
Service: 1
Definitely not open 24 hours as they claim.
Did not open on time againNo burgers available for 30 minutes?. Cash only option at times. To many issues to remain open. However I love love love Burger King! I hope things turn around for the chain.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Whopper
I've stopped in here 4x in the last year for lunch and it is hands down the best Burger King I've ever been to. The cashier lady is a doll and everyone working has a genuine smile. The food looks like it came out of a commercial, is hot, fresh, and served quickly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Whopper
As much as I love Burger King, this location just kind of looks shabby. The soda machine was out of all Coke products, the employees, while nice enough, just seemed "depressed," and it looked like it could have used a good all over cleaning. Even the parking lot look bad. The lines for it are barely there and I wasn't even sure I was in a parking place. Do better, Burger King.
Atmosphere: 1
Food: 4
Service: 2
Recommended dishes: Whopper