Food is always excellent. Service is great. Never a long wait.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Enchiladas Vallarta, Pina Colada, Chimichangas, Pollo Loco, Beef Taco Salad, Side of Chips and Salsa, Moctezuma Molcajete
Dee Ball
The food was great. Service wonderful. Definitely recommend. Will definitely be back!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Del Rancho Sampler, Pollo Loco, Side of Chips and Salsa, Chorizo Pollo Beans & Rice
shawn pennington
Good service, good food. Forced to pay a gratuity for a party of 3........
Atmosphere: 3
Food: 4
Service: 3
T M
Great place to grab a bite and a frozen
Atmosphere: 5
Food: 5
Service: 5
katt garcia
It looks very clean, customer service is good, and the staff is friendly. Would recommend for a nice lunch.
Atmosphere: 5
Food: 4
Service: 5
Ben Nkiko
Lots of food here. Nice drinks which helped my digestion!Recommended!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pollo Loco
Christa Brown
It looks nice on the inside, but that's the only nice thing I can really say. ?
Atmosphere: 3
Food: 2
Service: 1
dragons-are-awesome Spyro
We’re from Orlando. It’s was our first time at this restaurant and it did NOT disappoint. All the staff was super friendly. Chelsea was AMAZING, she provided wonderful recommendations and made sure to address all of our needs. The food was DELICIOUS, FLAVORFUL and FILLING. Great price point for what we order. Would DEFINITELY eat here again!!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Dip
Kathy Sowers
Great meal with the family!
Atmosphere: 5
Food: 5
Service: 5
Christopher Harvey
Great food and great service it was a very pleasant experience I'll definitely be going
Delicious meal! Great selections, great service & a beautiful immaculate place. Definitely going back!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Side of Chips and Salsa
Kurt Bauman
I went to EL Rancho Grande on Troy Pike in Huber Heights tonight with family. There were seven of us. We had dinner. Some of our food was cold but at least it was edible. The server was attentive and pleasant. I have been trying to tip at least 20% lately, and some times 25% if the server was exceptional, because of the climbing cost of living. Servers work hard. When he brought us our checks, each one already had an 18% gratuity added into the total of the bill. This infuriated me! Some of us had already laid money on the table. I asked everyone to pick their money up and put it away. Some of us were in the process of laying down more than 18% as their respective tips. I asked the waiter, who incidentally was also running the register if they had always done that. He was busying himself ringing people up and didn’t answer me. I asked him how I could get in touch with the manager. He said the manager was there and he would get him. I said no I want to talk to him privately I will call him. Basically what I wanted to find out was did this guy just take it upon himself to add this amount to our checks to ensure his tip, or is this now El Rancho Grande policy? They have never done that before at the Englewood location. What if the food and service sucked? Would they still require you to pay them an 18% tip for a bad experience?! Sorry about the “Karen” moment, but a tip should be earned, not demanded! If restaurants I frequent start to institute mandatory tip percentages, taking the matter out of my hands, I won’t go back!
Theodore Christian
The food was good….**BUT BE MINDFUL**They do add their OWN GRATITUDE TIP to your meal and still give you the option to add another tip yourself. Come prepared to spend.
Atmosphere: 4
Food: 5
Service: 3
Tom Haines
Great service. Great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Carne Asada, Fajita Chicken, Side of Chips and Salsa
Stephanie M Couch
Had a good experience for my daughter turning 18, server did his best at keeping drinks filled and any requests he got he took care of them. The steak in the meals was a bit chewy. I wasn't aware that if u have a big party they automatically include gratuity. Now I know this...lol We had about 13 people! Thank you for a great experience and for being kind and patient with our party. We appreciate you!
Food is always excellent. Service is great. Never a long wait.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Enchiladas Vallarta, Pina Colada, Chimichangas, Pollo Loco, Beef Taco Salad, Side of Chips and Salsa, Moctezuma Molcajete
The food was great. Service wonderful. Definitely recommend. Will definitely be back!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Del Rancho Sampler, Pollo Loco, Side of Chips and Salsa, Chorizo Pollo Beans & Rice
Good service, good food. Forced to pay a gratuity for a party of 3........
Atmosphere: 3
Food: 4
Service: 3
Great place to grab a bite and a frozen
Atmosphere: 5
Food: 5
Service: 5
It looks very clean, customer service is good, and the staff is friendly. Would recommend for a nice lunch.
Atmosphere: 5
Food: 4
Service: 5
Lots of food here. Nice drinks which helped my digestion!Recommended!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pollo Loco
It looks nice on the inside, but that's the only nice thing I can really say. ?
Atmosphere: 3
Food: 2
Service: 1
We’re from Orlando. It’s was our first time at this restaurant and it did NOT disappoint. All the staff was super friendly. Chelsea was AMAZING, she provided wonderful recommendations and made sure to address all of our needs. The food was DELICIOUS, FLAVORFUL and FILLING. Great price point for what we order. Would DEFINITELY eat here again!!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Dip
Great meal with the family!
Atmosphere: 5
Food: 5
Service: 5
Great food and great service it was a very pleasant experience I'll definitely be going
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
Delicious meal! Great selections, great service & a beautiful immaculate place. Definitely going back!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Side of Chips and Salsa
I went to EL Rancho Grande on Troy Pike in Huber Heights tonight with family. There were seven of us. We had dinner. Some of our food was cold but at least it was edible. The server was attentive and pleasant. I have been trying to tip at least 20% lately, and some times 25% if the server was exceptional, because of the climbing cost of living. Servers work hard. When he brought us our checks, each one already had an 18% gratuity added into the total of the bill. This infuriated me! Some of us had already laid money on the table. I asked everyone to pick their money up and put it away. Some of us were in the process of laying down more than 18% as their respective tips. I asked the waiter, who incidentally was also running the register if they had always done that. He was busying himself ringing people up and didn’t answer me. I asked him how I could get in touch with the manager. He said the manager was there and he would get him. I said no I want to talk to him privately I will call him. Basically what I wanted to find out was did this guy just take it upon himself to add this amount to our checks to ensure his tip, or is this now El Rancho Grande policy? They have never done that before at the Englewood location. What if the food and service sucked? Would they still require you to pay them an 18% tip for a bad experience?! Sorry about the “Karen” moment, but a tip should be earned, not demanded! If restaurants I frequent start to institute mandatory tip percentages, taking the matter out of my hands, I won’t go back!
The food was good….**BUT BE MINDFUL**They do add their OWN GRATITUDE TIP to your meal and still give you the option to add another tip yourself. Come prepared to spend.
Atmosphere: 4
Food: 5
Service: 3
Great service. Great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Carne Asada, Fajita Chicken, Side of Chips and Salsa
Had a good experience for my daughter turning 18, server did his best at keeping drinks filled and any requests he got he took care of them. The steak in the meals was a bit chewy. I wasn't aware that if u have a big party they automatically include gratuity. Now I know this...lol We had about 13 people! Thank you for a great experience and for being kind and patient with our party. We appreciate you!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Dip