They’ll add extra cheese without you asking for it and they’ll charge you 85 cents for it. Check your receipts. This has to stop
Food: 3
Service: 1
Ed Clay
Best, Philly cheesesteak and chicken teriyaki sandwiches around in Huber heights for sure
Atmosphere: 5
Food: 5
Service: 5
Amy Marcum
TERRIBLE customer service! I've been a Subway customer for YEARS! Got a good deal on a turkey sub in my email, so placed the order. When I double checked the $3 off was not honored on the purchase. When I picked it up, I showed the email to the cashier. Granted, none of them speak English well. She had to ask for help as she said there was nothing she could do. She looked at my phone, checked out the email, so did the other girl behind the counter. They then said it was my fault and they would not help since I placed the order and paid for it. I said okay, but since I was not able to get the deal that was promised, can I get a cookie? She called her manager as I guess no one in the store can authorize a cookie? Wow. She didn't ask them about a cookie, tho, as I was standing at register listening to the call. When she got off the phone, she said yeah it's like I said, we cannot do anything, you already paid for the order online without the discount. I said what about the cookie? She said yeah I asked for that too and they said that there was nothing we could do for you. Wow 😲 never heard such nonsense. I never complain like this I am super easy going but she lied straight to my face-she never even asked the manager if she could give me a cookie. Won't be back here again. I will drive miles before they get my business!! To make matters worse they couldn't even get my daughter's sub right. It was a cold turkey with cheese, mayo and oregano...
Atmosphere: 4
Food: 3
Kaylie Jackson
Absolutely horrible service and the food had flys in it you can see them land. The drinks were disgusting and closed because they don’t feel like cleaning it. And the bathroom had poop on the walls and nail clippings on the ground. And we saw mice and roaches running around. Plus they treat their employees like crap. DON’T GO THERE!!!!!!
Atmosphere: 1
Food: 1
Service: 1
Victoria Summers
Very horrible service!! Had an attitude because I got 4 subs then huffed a puffed, they are very rude got rude with others the was ordering they should be new workers .
Elena Rogers
Huber heights has been severely lacking in the subway department. They are either not open or not fully staffed or they don’t have anything available. EXCEPT this one!!! I went today for the first time in forever and they were fully staffed (4 people were behind the counter working on orders), the veggies were fully stocked, they were baking fresh bread, and all of the workers I spoke with were EXTREMELY nice! When subway was franchising out I feel like every other owner did not do well. This store was clean, fast, and exceeded my expectations. Thank you!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Chip Cookie
Eric Baenen
Family owned and operated. Great and friendly service. Usual subway fair. BUT this is one of the very few subways in the area that honors the subway coupons. Coupon or not, this is the ONLY local subway location we use now. We usually do pick up orders and they have always been correct and ready when they say they'll be ready.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Ultimate B M T, Meatball Marinara, B L T, Roast Beef, Grilled Chicken, Rotisserie-Style Chicken
Amanda Hevlin
They hardly put any toppings on. Speak slow and clean so they can understand you.
Atmosphere: 3
Food: 3
Service: 2
Recommended dishes: Cookies, Chocolate Chip Cookie, B L T, Cinnabon Footlong Churro, Roast Beef
Mshekanah
I'm only writing this to express how disappointed I am in how they wrap the sub sandwiches here. I been to other subways with no issues but because this one in close proximity to goin home for me I chose here. Mind you I'm writing this after several other failed trips to this particular establishment. My sandwich is wrap with both ends of the sandwich exposed?! Why would that be when any other time I go to another subway it's wrapped to close. Now maybe they just need more training in their sandwich art area imoand that's just being honest.
Atmosphere: 3
Food: 3
Service: 3
Amanda Gonzalez
The girls that work there have no customer service
Service was fast but not very friendly. They appeared to be tired. The food was alright, very normal, subject sandwich. The store was very clean.
Atmosphere: 3
Food: 3
Service: 4
Henry Butler
It's Subway! Good food and good service.
Atmosphere: 4
Food: 4
Service: 4
Adam Wright
Mostly good
Atmosphere: 4
Food: 4
Service: 4
Ms.D Cochran
The young woman that works in their are so sweet and knows how to make a great sandwich so neat and always fresh
Atmosphere: 4
Food: 5
Service: 5
Brian Bobay
Placed an order via the app for 3 custom footlongs. They nailed it with a smile. This location is great unlike7817 Wayne Town Blvd, Huber Heights, OH 45424 which is horrible!
They’ll add extra cheese without you asking for it and they’ll charge you 85 cents for it. Check your receipts. This has to stop
Food: 3
Service: 1
Best, Philly cheesesteak and chicken teriyaki sandwiches around in Huber heights for sure
Atmosphere: 5
Food: 5
Service: 5
TERRIBLE customer service! I've been a Subway customer for YEARS! Got a good deal on a turkey sub in my email, so placed the order. When I double checked the $3 off was not honored on the purchase. When I picked it up, I showed the email to the cashier. Granted, none of them speak English well. She had to ask for help as she said there was nothing she could do. She looked at my phone, checked out the email, so did the other girl behind the counter. They then said it was my fault and they would not help since I placed the order and paid for it. I said okay, but since I was not able to get the deal that was promised, can I get a cookie? She called her manager as I guess no one in the store can authorize a cookie? Wow. She didn't ask them about a cookie, tho, as I was standing at register listening to the call. When she got off the phone, she said yeah it's like I said, we cannot do anything, you already paid for the order online without the discount. I said what about the cookie? She said yeah I asked for that too and they said that there was nothing we could do for you. Wow 😲 never heard such nonsense. I never complain like this I am super easy going but she lied straight to my face-she never even asked the manager if she could give me a cookie. Won't be back here again. I will drive miles before they get my business!! To make matters worse they couldn't even get my daughter's sub right. It was a cold turkey with cheese, mayo and oregano...
Atmosphere: 4
Food: 3
Absolutely horrible service and the food had flys in it you can see them land. The drinks were disgusting and closed because they don’t feel like cleaning it. And the bathroom had poop on the walls and nail clippings on the ground. And we saw mice and roaches running around. Plus they treat their employees like crap. DON’T GO THERE!!!!!!
Atmosphere: 1
Food: 1
Service: 1
Very horrible service!! Had an attitude because I got 4 subs then huffed a puffed, they are very rude got rude with others the was ordering they should be new workers .
Huber heights has been severely lacking in the subway department. They are either not open or not fully staffed or they don’t have anything available. EXCEPT this one!!! I went today for the first time in forever and they were fully staffed (4 people were behind the counter working on orders), the veggies were fully stocked, they were baking fresh bread, and all of the workers I spoke with were EXTREMELY nice! When subway was franchising out I feel like every other owner did not do well. This store was clean, fast, and exceeded my expectations. Thank you!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Chip Cookie
Family owned and operated. Great and friendly service. Usual subway fair. BUT this is one of the very few subways in the area that honors the subway coupons. Coupon or not, this is the ONLY local subway location we use now. We usually do pick up orders and they have always been correct and ready when they say they'll be ready.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Ultimate B M T, Meatball Marinara, B L T, Roast Beef, Grilled Chicken, Rotisserie-Style Chicken
They hardly put any toppings on. Speak slow and clean so they can understand you.
Atmosphere: 3
Food: 3
Service: 2
Recommended dishes: Cookies, Chocolate Chip Cookie, B L T, Cinnabon Footlong Churro, Roast Beef
I'm only writing this to express how disappointed I am in how they wrap the sub sandwiches here. I been to other subways with no issues but because this one in close proximity to goin home for me I chose here. Mind you I'm writing this after several other failed trips to this particular establishment. My sandwich is wrap with both ends of the sandwich exposed?! Why would that be when any other time I go to another subway it's wrapped to close. Now maybe they just need more training in their sandwich art area imoand that's just being honest.
Atmosphere: 3
Food: 3
Service: 3
The girls that work there have no customer service
Atmosphere: 1
Food: 4
Service: 1
Restaurantji Recommends
Service was fast but not very friendly. They appeared to be tired. The food was alright, very normal, subject sandwich. The store was very clean.
Atmosphere: 3
Food: 3
Service: 4
It's Subway! Good food and good service.
Atmosphere: 4
Food: 4
Service: 4
Mostly good
Atmosphere: 4
Food: 4
Service: 4
The young woman that works in their are so sweet and knows how to make a great sandwich so neat and always fresh
Atmosphere: 4
Food: 5
Service: 5
Placed an order via the app for 3 custom footlongs. They nailed it with a smile. This location is great unlike7817 Wayne Town Blvd, Huber Heights, OH 45424 which is horrible!
Atmosphere: 5
Food: 5
Service: 5
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