First off, I would like to say I have driven by this place for years and finally stopped in today, but sadly disappointed in the service. Good selection of donuts however when it came to cash out, I was told that it is cash only. That is never a problem some local Mom and pop places are cash only and that is fine. So I was directed to the local bank or across street to the gas station to withdraw from the ATM. I had come back and paid for my donuts and made a suggestion that there should be a sign on the door that says cash only. The lady that was ringing me out said they don’t want to advertise that.
Granted, I get why they do not want to advertise that they are a cash only business because it would deter people from coming in to the establishment. However, when it comes to business tactics being transparent with your customer and clientele is always the key to winning them to come back and to keep coming back. Because not only is doughnut establishment. It is also part of a catering business. Personally, I would not want to do catering business with this establishment only due to the the ladies comment that they do not want to advertise cash only on the outside of their door as that shows distrust and dishonesty. I hope whoever is in charge of reviews should definitely reconsider being more transparent and honest.
Atmosphere: 2
Food: 5
Service: 3
Lana H
Cash only, but amazing service and donuts!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
Mad Mark
Delicious donuts and friendly staff. The coffee is great . This place is where the locals go and i felt very welcome here.
Atmosphere: 5
Food: 5
Service: 5
Sharon Dantzer
We have been coming to the Donut Shop for many years. This year I went last week twice. The prices I was charged for 6 donuts was not worth it. Plus it cost extra for the filled donuts and not all of the cream donuts I received had any filling at all. Since they were closed I couldn’t even go in to talk to the girl. She also was not very friendly when asking her questions about the prices. It cost me $14.00 for 6 cream filled donuts that did not have filling. Very disappointed. Not sure I will ever go back.
Andrew Brandeberry
Neat little donut shop with really good donuts... the lemon one was fantastic!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
Christine Stahleker
Cute diner. Amazing donuts.
Atmosphere: 5
Food: 5
Service: 5
Mari R
I asked a simple question about what was in one of the donuts and got a condescending response. We picked out our donuts and then went to pay with a card and she in a rude tone said it was cash only. She told us to go across the street to get cash. The only cash only sign was tiny. Donuts were fine, atmosphere was cute. Honestly the staff could’ve been much friendlier.
Atmosphere: 3
Food: 2
Service: 1
Chungus Dingly
This place has a really cool atmosphere, love the coffee bar. Really good donuts and great people
Atmosphere: 5
Food: 5
Service: 5
Andrew Eninger
Great little place - donut shop with a diner counter. Tasty and friendly!
Atmosphere: 5
Food: 5
Service: 5
roly polys
Amazing cashier when we came in, so nice and helpful. And great donuts too. Thanks so much!
I read the negative reviews, and I'm not sure why... can you honestly blame businesses for cash transactions when the cc company is getting 3-4% ? The donuts were delicious and so was the service! Of course we'll be back!
First off, I would like to say I have driven by this place for years and finally stopped in today, but sadly disappointed in the service. Good selection of donuts however when it came to cash out, I was told that it is cash only. That is never a problem some local Mom and pop places are cash only and that is fine. So I was directed to the local bank or across street to the gas station to withdraw from the ATM. I had come back and paid for my donuts and made a suggestion that there should be a sign on the door that says cash only. The lady that was ringing me out said they don’t want to advertise that.
Granted, I get why they do not want to advertise that they are a cash only business because it would deter people from coming in to the establishment. However, when it comes to business tactics being transparent with your customer and clientele is always the key to winning them to come back and to keep coming back. Because not only is doughnut establishment. It is also part of a catering business. Personally, I would not want to do catering business with this establishment only due to the the ladies comment that they do not want to advertise cash only on the outside of their door as that shows distrust and dishonesty. I hope whoever is in charge of reviews should definitely reconsider being more transparent and honest.
Atmosphere: 2
Food: 5
Service: 3
Cash only, but amazing service and donuts!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
Delicious donuts and friendly staff. The coffee is great . This place is where the locals go and i felt very welcome here.
Atmosphere: 5
Food: 5
Service: 5
We have been coming to the Donut Shop for many years. This year I went last week twice. The prices I was charged for 6 donuts was not worth it. Plus it cost extra for the filled donuts and not all of the cream donuts I received had any filling at all. Since they were closed I couldn’t even go in to talk to the girl. She also was not very friendly when asking her questions about the prices. It cost me $14.00 for 6 cream filled donuts that did not have filling. Very disappointed. Not sure I will ever go back.
Neat little donut shop with really good donuts... the lemon one was fantastic!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
Cute diner. Amazing donuts.
Atmosphere: 5
Food: 5
Service: 5
I asked a simple question about what was in one of the donuts and got a condescending response. We picked out our donuts and then went to pay with a card and she in a rude tone said it was cash only. She told us to go across the street to get cash. The only cash only sign was tiny. Donuts were fine, atmosphere was cute. Honestly the staff could’ve been much friendlier.
Atmosphere: 3
Food: 2
Service: 1
This place has a really cool atmosphere, love the coffee bar. Really good donuts and great people
Atmosphere: 5
Food: 5
Service: 5
Great little place - donut shop with a diner counter. Tasty and friendly!
Atmosphere: 5
Food: 5
Service: 5
Amazing cashier when we came in, so nice and helpful. And great donuts too. Thanks so much!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Cash only...
Atmosphere: 5
Food: 5
Service: 5
Everyone must visit this shop and try their donuts. I really love it. Owner is really nice and welcoming. God bless her.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Counter Coffee, Donuts
Best place around for great service, and the best food around. Prices are even worth every penny.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagels, Counter Coffee, Donuts
Wheelchair accessibility: Very accessible
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Counter Coffee, Donuts
I read the negative reviews, and I'm not sure why... can you honestly blame businesses for cash transactions when the cc company is getting 3-4% ? The donuts were delicious and so was the service! Of course we'll be back!
Atmosphere: 5
Food: 5
Service: 5
Loading...