Applebee's Grill + Bar

Name: Applebee's Grill + Bar
Address: 4191 Rockside Rd, Independence, Ohio, 44131, US
Telephone: (216) 328-0376
Price range: $
Rating: 3

$ • American, Sports Bars, Burgers

Hours:
4191 Rockside Rd, Independence
(216) 328-0376

Menu Order Online

About Applebee's

Applebee's Grill + Bar has mixed reviews. Some employees were reported to be unprofessional, using inappropriate language while not working. However, the server of the reviewer was noted to be nice and attentive, despite the disturbance. The staff is friendly and engaging with regular and new customers. The managers and service staff take time to thoroughly train new employees. The menu offers a wide variety of choices that are always prepared properly. In fact, a daily lunch regular for 4 years has rarely seen a food order returned. The servers make sure that items are delivered as ordered. The bar is also run properly. The manager checked with the guests to be sure everything was okay. There was an issue with the order where a different side was served without notification, which was not well-received. The reviewer expresses concern about customer service and treatment of employees in the restaurant industry. The service was slow, with a 13-minute wait for drinks and slow food arrival with missing items. The floors were definitely not clean, with trash present. Vegetarian options include an Impossible Burger for the main course, apps, salad, and sides. It is suggested to direct complaints to the appropriate personnel.