When I ordered 3 thanksgiving dinners I was told to pick them up at 2:00. When I got there on Thanksgiving the lobby was full of people waiting for their orders and I was told they were running behind. As I waited for my order, I observed a very disorganized staff regarding take out orders. It looked like they were overbooked and did not know how to handle it all. After waiting for an hour, I got my order at 3:00, went home and the 3 of us were together as I proceeded to pass out the dinners and we were shocked to see the meals were slopped into the containers. Mashed potatoes were runny, vegetables We're put together and we're runny,the stuffing was sitting in the runny part of the mashed potatoes. It all was extremely thrown in the containers. We only got 2 rolls instead of 3. The only things we could eat was the turkey, rolls and pumpkin pie without the whipped cream. We threwh out the rest of it. If it wasn't so busy in the lobby, I would have taken it all back for a refund. It all was very discusting. We certainly will never order take out from Bob Evans again. At 16.95 a dinner for 3 people on a very limited income we were extremely upset about the whole situation. A refund should be considered or gift cards for at least $17.00 dollars each to come inside the restaurant for a decent meal that we can enjoy. I'm finished complaing!! Laura Murphy
Food: 1
Service: 1
Gary Lucarelli
We were there for breakfast early and had a server named Kevin. Freaking fantastic. Friendly, efficient and pleasant. The food was also great. If you get Kevin, tip him well, he deserves it.
Atmosphere: 5
Food: 5
Service: 5
Ronald Nunamaker
Great service. Good people 👍
Atmosphere: 5
Food: 5
Service: 5
Robert Lee
I ordered (2) of the Premium Celebration Platters for my mom and myself for Thanksgiving. For some reason Doordash cancelled, and I had to leave work abruptly to go pick up my food. That was yesterday. Today, after opening up the to go containers, I wasn't impressed. One meal had no turkey at all, just ham. The other container the turkey slices were so small. The turkey, and the stuffing were so so salty, my mom had to stop eating it. The stuffing was almost the consistency of applesauce, w unidentified crunchy "bits". And there was only 2 small pieces of ham. The food looked like it was just thrown in the container. The pumpkin pie had no whipped cream, smh. This was my first ever experience w Bob Evans. It'll be my last. A turkey TV dinner would've been better.
Food: 2
Karen Kovalcik
Upon entering bob evans on Rockside Rd I heard a WELCOME WE WILL BE RIGHT WITH YOU music to my ears. Most times while waiting your wondering if they see you. Her name is Barb. She adds so much hospitality to this Bob Evans. We checked out with Barb and she has personality...what a pleasure to have met Barb... There definitely should be more people in the hospitality industry like Barb Thank you Barb. You made our day. Bless you and prayers Karen n Jerry
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage Gravy & Biscuits, Salads, Hand-Breaded Crispy Fried Chicken Family Meal to Go
John Martin
Ordered a Turkey Feast to go from Scott Great stuff, great manager,, enjoyable time And nice tasting Mimosa, Thank you!
Atmosphere: 4
Food: 4
Service: 4
N J
Ordered thanksgiving meal. Absolutely horrendous
Atmosphere: 1
Food: 1
Service: 1
Christal Kohler
Always good homestyle food at a decent price.
Atmosphere: 4
Food: 5
Service: 4
Robert Cummings
10:30am and I got steak tips with mashed potatoes and broccoli. I love this everything menu!
Atmosphere: 4
Food: 4
Service: 5
theresa pope
Food is always great.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak & Eggs Benedict, The Everything Breakfast, Family Size Sausage Gravy, Sausage Gravy & Biscuits, Introducing Bob Evans Dinner Bell Plates Eight Great Plates Under 8, French Toast Eggs Turkey Sausage Potatoes with Onions, Steak and Eggs, Salads, Farmhouse Chicken Sandwich, Western Omelet, Hand-Breaded Crispy Fried Chicken Family Meal to Go, Brioche French Toast, Sunshine Skillet, Chicken Sausage, Family Size Steakhouse Salad, Red White & Blueberry Hotcakes Combo
Had a nice breakfast with my daughter staff were really polite I would recommend having breakfast here.
Atmosphere: 5
Food: 3
Service: 5
moria wegelin
Absolutely soiled bathrooms and poor service
Bert Center
Lost the down home taste of fresh farm taste.
Atmosphere: 3
Food: 2
Service: 4
Amy Charvat
Got food poisoning from here.
Dan “Zunkman” Zunko
Waited at least 10 minutes just to give our name to the greeter. We were the only people that needed seated, and after a 20-minute wait we got up and left.
When I ordered 3 thanksgiving dinners I was told to pick them up at 2:00. When I got there on Thanksgiving the lobby was full of people waiting for their orders and I was told they were running behind. As I waited for my order, I observed a very disorganized staff regarding take out orders. It looked like they were overbooked and did not know how to handle it all. After waiting for an hour, I got my order at 3:00, went home and the 3 of us were together as I proceeded to pass out the dinners and we were shocked to see the meals were slopped into the containers. Mashed potatoes were runny, vegetables We're put together and we're runny,the stuffing was sitting in the runny part of the mashed potatoes. It all was extremely thrown in the containers. We only got 2 rolls instead of 3. The only things we could eat was the turkey, rolls and pumpkin pie without the whipped cream. We threwh out the rest of it. If it wasn't so busy in the lobby, I would have taken it all back for a refund. It all was very discusting. We certainly will never order take out from Bob Evans again. At 16.95 a dinner for 3 people on a very limited income we were extremely upset about the whole situation. A refund should be considered or gift cards for at least $17.00 dollars each to come inside the restaurant for a decent meal that we can enjoy.
I'm finished complaing!! Laura Murphy
Food: 1
Service: 1
We were there for breakfast early and had a server named Kevin. Freaking fantastic. Friendly, efficient and pleasant. The food was also great. If you get Kevin, tip him well, he deserves it.
Atmosphere: 5
Food: 5
Service: 5
Great service. Good people 👍
Atmosphere: 5
Food: 5
Service: 5
I ordered (2) of the Premium Celebration Platters for my mom and myself for Thanksgiving. For some reason Doordash cancelled, and I had to leave work abruptly to go pick up my food.
That was yesterday. Today, after opening up the to go containers, I wasn't impressed. One meal had no turkey at all, just ham. The other container the turkey slices were so small. The turkey, and the stuffing were so so salty, my mom had to stop eating it. The stuffing was almost the consistency of applesauce, w unidentified crunchy "bits". And there was only 2 small pieces of ham.
The food looked like it was just thrown in the container. The pumpkin pie had no whipped cream, smh.
This was my first ever experience w Bob Evans. It'll be my last. A turkey TV dinner would've been better.
Food: 2
Upon entering bob evans on Rockside Rd I heard a
WELCOME WE WILL BE RIGHT WITH YOU
music to my ears. Most times while waiting your wondering if they see you.
Her name is Barb. She adds so much hospitality to this Bob Evans.
We checked out with Barb and she has personality...what a pleasure to have met Barb...
There definitely should be more people in the hospitality industry like Barb
Thank you Barb. You made our day.
Bless you and prayers
Karen n Jerry
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage Gravy & Biscuits, Salads, Hand-Breaded Crispy Fried Chicken Family Meal to Go
Ordered a Turkey Feast to go from Scott
Great stuff, great manager,, enjoyable time
And nice tasting Mimosa, Thank you!
Atmosphere: 4
Food: 4
Service: 4
Ordered thanksgiving meal. Absolutely horrendous
Atmosphere: 1
Food: 1
Service: 1
Always good homestyle food at a decent price.
Atmosphere: 4
Food: 5
Service: 4
10:30am and I got steak tips with mashed potatoes and broccoli. I love this everything menu!
Atmosphere: 4
Food: 4
Service: 5
Food is always great.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak & Eggs Benedict, The Everything Breakfast, Family Size Sausage Gravy, Sausage Gravy & Biscuits, Introducing Bob Evans Dinner Bell Plates Eight Great Plates Under 8, French Toast Eggs Turkey Sausage Potatoes with Onions, Steak and Eggs, Salads, Farmhouse Chicken Sandwich, Western Omelet, Hand-Breaded Crispy Fried Chicken Family Meal to Go, Brioche French Toast, Sunshine Skillet, Chicken Sausage, Family Size Steakhouse Salad, Red White & Blueberry Hotcakes Combo
Restaurantji Recommends
Had a nice breakfast with my daughter staff were really polite I would recommend having breakfast here.
Atmosphere: 5
Food: 3
Service: 5
Absolutely soiled bathrooms and poor service
Lost the down home taste of fresh farm taste.
Atmosphere: 3
Food: 2
Service: 4
Got food poisoning from here.
Waited at least 10 minutes just to give our name to the greeter. We were the only people that needed seated, and after a 20-minute wait we got up and left.
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