Jimmy John's

6800 Rockside Rd B, Independence
(216) 643-9900

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Recent Reviews

I read through the reviews and the previous photos are hard to dispute. Clearly there was something wrong then but seems like some issues have been fixed.

I walked in at peak lunch time 12:31 with 5 people in front of me. The team had it together with a great flow. They were respectful and super quick. I had my sandwich made absolutely correct and in hand by 12:37. This is including the people in front of me and clearly it was a new hire working the register.

This...
As far as cold subs go it isn't the worst but the bread is rather chewy and they are a bit stingy with the toppings like lettuce and onion which makes the sandwich feel underwhelming. They also changed from dijon to yellow mustard so it makes everything taste cheaper. Overall the sandwich left me wondering why I paid almost 10 dollars for something that didnt even fill me up, so while I used to enjoy Jimmy John's I probably won't find myself back to this one.
Food is wonderful! However I had an encounter with the manager Scott recently and I have to say I did not appreciate his demeanor towards my concerns. Very unpleasant and did not handle my issue accordingly.

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