Potbelly Sandwich Shop
6901 Rockside Rd, Independence
(216) 264-2730
Recent Reviews
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I love how quickly food is served without losing quality.
Every time I visit, the staff greets me with genuine warmth.
The latte art is always impressive and adds a special touch to the drinks.
Soooooooo…. Allow me to give THEE EXPERIENCE I HAD. I was Greeted by Abby, Makayla and Amalia When I Walked In The Door. I was There About A Missing Item from a Previous order. Upon me converse with them I saw a Chicken club coming out the oven and lawwwwddddddd have mercy I wanted 1 heck” 3”lol. I was explained fully about this sandwich to the point I walked out with one. Their knowledge and savvy ways of hospitality gave me assurance I was in Great hands. Any and Everything I needed assistance with they where there to help every step of the way. Ladies AMAZING JOB AND THANK YOU FOR MAKING ME FEEL LIKE FAMILY. Yall Were The Highlight of my day!!!!!!
- Chef-
Atmosphere: 5
Food: 5
Service: 5
Don’t come here! It’s expensive and the food is the lowest quality I’ve ever had!!
Food: 1
Service is excellent.
Cool upbeat atmosphere.
Food is great too.
Atmosphere: 5
Food: 5
Service: 5
Adorable store. The gentleman was helpful as we have never been there. My son and I were just passing thru town and stopped because he wanted something different
Atmosphere: 5
Food: 5
Service: 5
Great sub with fresh and tasty ingredients! Toasted the bread just right! I did an online order and everything was correct! I will definitely be eating here again!
Atmosphere: 5
Food: 5
Service: 5
Got a chicken club with what was basically raw/rare bacon. They should figure that out, and hopefully I don't get sick.
Atmosphere: 5
Food: 1
Service: 5
This was the lunch stop for our bus tour group. That was 50 people coming in at once for lunch. The team did great! Quick, efficient yet still friendly. The food was really good. Best turkey I’ve had in awhile. Great chocolate chip oatmeal cookies.
Restaurantji Recommends
The first time being there and the service was great. The food was amazing.
Atmosphere: 5
Food: 5
Service: 5
I stopped by for the very first time today and the employees were both friendly and helpful. I ordered the prime rib steak, which was reasonably priced but the meat on sandwich was pretty tough/rubbery in texture and difficult to chew. About 30 percent of the meat had to be disposed of in a napkin. Perhaps it was cooked in a rush? or just a bad day at the restaurant, I don’t know. I will however, give the salads a try next time as the overall atmosphere was very ambient and the outside tables are a nice touch.
Atmosphere: 5
Food: 2
Service: 5
Recommended dishes: Sandwich
Very nice and friendly workers was not very busy so the service was speedy will be coming back
Atmosphere: 5
Food: 4
Service: 5
Always a great experience here! Consistent food and very fresh! Love this place for my lunch breaks from work. I order online ahead since I have limited time for my break, my order is always correct with my modifications, and ready to go on time! 10/10 recommend
Atmosphere: 5
Food: 5
Service: 5
Me and my wife decided to try something new. The first time there and we were highly impressed. With good service and experience. The two ladies on staff answered all our questions and made really good food. Will definitely return and try new menu items.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich, Soup, Chicken Club, Carbonated Water
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