Topgolf Cleveland

EDIT**** thank you to management for reaching out! I appreciate the time taken to address the concerns. Once again, we do enjoy Top golf a lot and are looking forward to our next venture.
———————————————
I hate to write this because we love top golf, however the experience tonight was too bad not to share. Our server this evening, Dylan, was inattentive and seemingly unprepared for his job.
(I removed the remainder of this review, thank you to the management team for reaching out and assisting with this!)
———————————-

Atmosphere: 5

Food: 4

Service: 2

Service vibes and food were amazing ! Good service

Atmosphere: 5

Food: 5

Service: 5

Are waiter Alexander S was the best waiter we've had since going here since they opened. Will request him on our next visit

Atmosphere: 5

Food: 5

Service: 5

Over rated
Front desk does not know how to smile.
Rapidfire Instructions to the 3rd floor.
Weak overpriced gin and tonic.
The lady at the tee was the only nice one.
However I did drive further being 60 feet above ground.

Harassed for more tip and badmouthed while we were there.

We had to go to the bar to ask where our server was. The games were fun and the atmosphere was amazing. We all had a great time until the server harassed us to tip more. We all could also hear our server badmouthing us with her coworkers at the bar. Please be less subtle.

Atmosphere: 5

Food: 5

Service: 1

Fun place to practice golf. Staff was very friendly and helpful.

Atmosphere: 5

Service: 5

2 out of 6 people NEVER received their food even after asking. When nicely asked for money back was asked to leave. Did receive money back but not before being teated disrespectful and mind boggling rude.

Atmosphere: 3

Food: 1

Service: 1

Terrible service I will never go back to this location . avoid this place by any means . I was seating at the bar this bartender was rude and poor service . Bad experience . Avoid this location .

Since my birthday was on Thanksgiving this year, I really didn’t do anything special for my birthday. Never been a golf fan but I always thought this place would be fun and it was added to my bucket list! My daughter knew I always wanted to go and they surprised me and took me Saturday! Even though the skies were overcast and it was cold, they have overhead heaters which worked pretty well. The food/beverage service was good. We ordered the trio of wings, fried macaroni bites, buffalo dip, pizza, and pretzel bites. The food was fresh and good. Again, the server was very attentive and made sure we were satisfied. We played about five different games. I did pretty good and surprised myself! It was a lot of fun trying to hit the ball and make sure to hit it where the ball should go! Lots of fun, good company, and a great day! I look forward returning in the summer!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Wings, Pretzel Bites, Chips, Buffalo Wings

Really fun place. If you like hitting a golf ball as far as you can then this would be right up your alley. You can play games while hitting balls. They look to have good food, but, I haven't tried any yet. Definitely recommend stopping in the next time your around

Atmosphere: 5

Service: 5

Atmosphere is always fun. However today's service was way slow. Waiting 20 minutes to refill beverages is below par. Wings were way over cooked for the ridiculous over price they have them listed for. $35 for 15 wings is outrageous

Atmosphere: 4

Food: 3

Service: 3

get there a hour closing they not seat u.

You can spend money pretty quickly there, but for 2 hours of golf and a bunch of hors d'oeuvres it was $132 AND A BLAST WITH OUT HOCKEY FRIENDS!!

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: Chicken Sandwich, Injectable Donut Holes

So much fun and excellent food! Can’t wait to go back.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Tater Tots

Took a group from work for an outing and we all had a great time! Good food, decent prices, great ranges and friendly staff. The team enjoyed their time out and I would definitely book here again!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Wings, Pretzel Bites, Chips, Injectable Donut Holes, Salsa, Signature Nachos