The new management was wonderful today! After previous managers attitude I refused to come back! But when I heard someone else took over I decided to give it a shot! So glad I did! My food was fresh and hot! And the customer service was great!
Atmosphere: 5
Food: 5
Service: 5
kelly wilson
Cindy, #825 was rude and my sandwich tasted terrible. I interrupted her cigarette smoke break and she treated me like trash! I will NEVER eat there again and I hope this store closes down. I feel so sick because of the rotten meat and moldy bread. The store was filthy!
Atmosphere: 1
Food: 1
Service: 1
Matthew Bruns
Great service, very friendly and helpful. Food was only ok, bread was clearly older and stale and some veggies were past their prime. Next visit the food quality was worse, the lunch meat was old, had a strong odor and was not edible. Unfortunately this location is well below what I expect from Subway and I'll never go back.
Atmosphere: 4
Food: 1
Service: 5
William Diaz
Bad service. On the part of the man and the lady who serve... arrogant and racist
Atmosphere: 1
Food: 1
Service: 1
Amber Tudor
Manager very rude, ask for my flat bread to be toasted and she refused saying others have complained about it although I’ve always had my flatbread toasted. Also for pick up or door dash I was told directly from manager that they DO NOT prepare anything until someone is physically there to pick it up because some orders do not get picked up…..
Atmosphere: 1
Food: 3
Service: 1
Eli Imami
Awful, Rude, terrible customer service and discriminating Manager!!! Placed order online through the app...payment was accepted and approved, when I arrived the one Employee there said "your order didn't come through (although I had the confirmation # and app showing my order was ready for pickup) the worker said she'd need to call "the owner" at that point I just wanted my Money back!! At which "the owner on the phone said " that wasn't going to happen" and "a manager" that lived right down the road to "TAKE CARE OF ME" 5 Minutes later the unkept, rude, aggressive Man walks in..and rudely say "so what's your problem " I Explain to him that I had placed an order online. The app showed that it had been made and was ready for pick up end. My credit card was debited and it was approved and taken out of my account. His response was.That wasn't his problem. And if receipt doesn't come through, they don't make the sandwich. Even though I had a confirmation number and showed him that it showed it was ready. He then Became Irate yelling, stating that this is a private owned store "And that the owners of the subway are foreigners and don't even live in this country" And that I wasn't getting the sandwich I ordered. Or a refund. I will never go back to jamestown subway ever again!!! I would give it zero stars if I could...
Chase Pratt
Ordered over 40 dollars worth of food before anyone was even in the store and instead of making my ordered they waited until more people came in and completed all of their orders first. I asked if my order is ready and they said no i have to make other subs
Service: 1
Ronald Mason
Very grouchy and nasty
Atmosphere: 1
Food: 4
Service: 1
Kristal Roberts
The older lady was rude and I felt anxious and didn’t want to take up her
Atmosphere: 1
Food: 4
Service: 1
Tim Lewis
I went to this subway. And I was pleasantly surprised. I travel for work. Delivering packages and went here for lunch. The staff was friendly and kind. And the food was about would you'd expect for Subway maybe even slightly better.
Horrible this place doesn’t accept any subway, coupons or deals in the app. Go to Jeffersonville or Cedarville.
Atmosphere: 3
Food: 2
Service: 1
Dennis Gray
Best roast beef sandwich I've ever had - thank you for
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
Carly Young G.
Use to work here place is so dirty and the managers and assistant managers do drugs and sell drugs at this subwayThey stole money from my last last check after i stopped working here the food yall eat had flies all over it probably been drop im calling the health department today look under the soda machine its black mold they never clean their bathrooms and they never wash their dishes
Julia Arnao
Parking: Very good clean and not many cars at the time
The new management was wonderful today! After previous managers attitude I refused to come back! But when I heard someone else took over I decided to give it a shot! So glad I did! My food was fresh and hot! And the customer service was great!
Atmosphere: 5
Food: 5
Service: 5
Cindy, #825 was rude and my sandwich tasted terrible. I interrupted her cigarette smoke break and she treated me like trash! I will NEVER eat there again and I hope this store closes down. I feel so sick because of the rotten meat and moldy bread. The store was filthy!
Atmosphere: 1
Food: 1
Service: 1
Great service, very friendly and helpful.
Food was only ok, bread was clearly older and stale and some veggies were past their prime. Next visit the food quality was worse, the lunch meat was old, had a strong odor and was not edible. Unfortunately this location is well below what I expect from Subway and I'll never go back.
Atmosphere: 4
Food: 1
Service: 5
Bad service. On the part of the man and the lady who serve... arrogant and racist
Atmosphere: 1
Food: 1
Service: 1
Manager very rude, ask for my flat bread to be toasted and she refused saying others have complained about it although I’ve always had my flatbread toasted.
Also for pick up or door dash I was told directly from manager that they DO NOT prepare anything until someone is physically there to pick it up because some orders do not get picked up…..
Atmosphere: 1
Food: 3
Service: 1
Awful, Rude, terrible customer service and discriminating Manager!!! Placed order online through the app...payment was accepted and approved, when I arrived the one Employee there said "your order didn't come through (although I had the confirmation # and app showing my order was ready for pickup) the worker said she'd need to call "the owner" at that point I just wanted my Money back!! At which "the owner on the phone said " that wasn't going to happen" and "a manager" that lived right down the road to "TAKE CARE OF ME" 5 Minutes later the unkept, rude, aggressive Man walks in..and rudely say "so what's your problem " I Explain to him that I had placed an order online. The app showed that it had been made and was ready for pick up end. My credit card was debited and it was approved and taken out of my account. His response was.That wasn't his problem. And if receipt doesn't come through, they don't make the sandwich. Even though I had a confirmation number and showed him that it showed it was ready. He then Became Irate yelling, stating that this is a private owned store "And that the owners of the subway are foreigners and don't even live in this country" And that I wasn't getting the sandwich I ordered. Or a refund. I will never go back to jamestown subway ever again!!! I would give it zero stars if I could...
Ordered over 40 dollars worth of food before anyone was even in the store and instead of making my ordered they waited until more people came in and completed all of their orders first. I asked if my order is ready and they said no i have to make other subs
Service: 1
Very grouchy and nasty
Atmosphere: 1
Food: 4
Service: 1
The older lady was rude and I felt anxious and didn’t want to take up her
Atmosphere: 1
Food: 4
Service: 1
I went to this subway. And I was pleasantly surprised. I travel for work. Delivering packages and went here for lunch. The staff was friendly and kind. And the food was about would you'd expect for Subway maybe even slightly better.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Cookies, Sandwich
Restaurantji Recommends
Horrible this place doesn’t accept any subway, coupons or deals in the app. Go to Jeffersonville or Cedarville.
Atmosphere: 3
Food: 2
Service: 1
Best roast beef sandwich I've ever had - thank you for
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
Use to work here place is so dirty and the managers and assistant managers do drugs and sell drugs at this subwayThey stole money from my last last check after i stopped working here the food yall eat had flies all over it probably been drop im calling the health department today look under the soda machine its black mold they never clean their bathrooms and they never wash their dishes
Parking: Very good clean and not many cars at the time
It's a subway.
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