Subway
119 E Columbus St, Kenton
(419) 674-1240
Recent Reviews
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Steak subs are the best
Was out of stock of half of the menu items, very rude staff, skimpy on all toppings
Staff was incredibly rude, the service was on the slow side. Plus a number of items we wanted on our subs were not available. We won't be going back. Save yourself the headache and head to the walmart location.
Made an online order. Went to pick it up. It initially wasn't ready at pick up time, no biggie is what it is. Then Iwas informed they were out of meatballs. No sweat, i simply asked for a refund for those 2 subs. I was told they dont refund? Wild. They offered to make me a sub that was valued under what I had paid (paid the extra 4 dollars for double meat for both of the subs). Not that it truly matters, but I won't be going back. Super bummed about this experience. I'm normally never that guy, but this rubbed me the wrong way. How are you not going to refund something that was paid for, that you didn't have. But refused to refund.
The service was horrible! The guy working there was very rude. The veggies didn’t look that fresh. I would not recommend getting the nachos. It says footlong, however it was more like a 6 inch. He put a bag of Doritos in the middle of the footlong wrapper . There was about 2 inches on each side of the container after he was done with it.
SLOPPY and careless. Workers were rude, would give zero if i could.
I just visited this location today for launch, I ordered ($76.62) of food, 5, 12” subs. All of the subs bread was old/stale and hard. It had to be at least a day or 2 old, I called the owner/manager and complained, he hung up the phone on me. I will never be returning to this subway again. I also filed a complaint with subway corporate. I strongly suggest not eating here as they don’t care about customer service and the food is not fresh. This was absolutely disgusting and I will take my business elsewhere.
These people can't read. Ordered double meat and extra veggies on 2 subs. Got single meat and very few veggies. Plus the owner isn't the most polite. If you're going to charge people extra for stuff you better give it to them.
Atmosphere: 1
Food: 1
Service: 1
did not read the order. put incorrect stuff on my sub.
Service: 1
Food was brunt, bread was like concrete. I banned myself from this store years ago because of how substandard the food was and made the mistake of letting my wife grab lunch from there and I immediately knew it was a bad call on bite one. Took it back and got back my money. Read the reviews. Save the time and go ANYWHERE else to eat. Subway really need to manage whom they let run a franchise!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I'm eating a $7 bread sandwich. Very disappointing.
Atmosphere: 1
Food: 1
Service: 1
Was not greeted or acknowledged when I entered or to start ordering. Lady behind the counter took my order as a number 4 (a meat combo) but kept asking what I wanted.I said just like the combo but no onions.She then put onions on. When I told her no onions, she picked about half of them off and threw them away very annoyed, the. Stared at me. I told her no thank you and walked out.
Dietary restrictions: They will not listen if you tell them no onions.If you tell them twice they will not remake, just pick SOME off
Atmosphere: 3
Service: 1
Skimpy meat, had to ask for more veggies, feels like I mostly ate bread. Quiet place, no music or radio, not busy at all.. and I can see why... No other place in town for a "fresh" option. Price is high.. 10 dollar foot long!
Atmosphere: 1
Food: 1
Service: 1
Great ?
Atmosphere: 2
Food: 5
Service: 5
The new owners will scam you! I paid with my debit card, transaction said approved, the worker said no it wasn't approved because the receipt didn't print, she made me swipe card again, what do u know, I paid twice! Everytime I call for a refund they tell me no, the money will eventually come back to my card but it hasn't! They are a scam! I guarantee they do this to people a lot!
Service: 1
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