Don’t ask for an iced beverage. You will get three sips of coffee and a cup full of ice that makes it difficult to stick your straw into the drink. I’m sure the hot coffee is fine.
Kevin Fineran
Hot chocolate was made with water instead of milk. Threw that nasty crap in the trash. Waste of money.
Gaby
Without fail this location ALWAYS messes up my order. Wrap was supposed to be made with white cheddar. Given American yet again…
Atmosphere: 3
Food: 1
Service: 1
Travis Wright
Sunday 11/9 have been waiting over 30 minutes for 3 drinks because there are only 3 NEW employees working. Management REALLY needs to do a better job of training before throwing new staff to the wolves.
Atmosphere: 1
Food: 1
Service: 1
Jack Kinman
If you are the owner you may want to pay close attention to what is happening at this location. Since its opening I have been unable to stop by and order food on the speaker or place a mobile order where I was given the correct items or have an order where items were not missing. This is a very bad look for a new location. This is why no one stops by. It is the only Dunkin I see in the morning that doesn’t have a line around it. I have finally decided to pull the plug on going to this location. Calling the bank and getting my money back because half my order was missing from online order. Enjoy going out of business. P.S lot 1 in Lebanon is wayyyy better. To any readers. I highly encourage you to stop there. They actually care and have wayyy better coffee and treats. I would rate the food more stars but the fact we don’t get the right food and or have missing food every time, I can’t give this more than a 1 star. The service is just people saying sorry. Not offering to fix it or refund. And the atmosphere I cannot speak for because I have not been inside so I am leaving a 1 star. Also pay close attention to the 5 star reviews. They are clearly botted and or payed/rewarded reviews. Absolutely disgusting. Just shut down already. There’s other places that would fit better. It’s a waste of space
Atmosphere: 1
Food: 2
Service: 1
Himfan1278 Michael
Best Dunkin in ohio
Atmosphere: 5
Food: 5
Service: 5
Victoria
I’ve given this location so many chances , they can NEVER get my order right , it always tastes bad to the point I can’t even drink it .
Atmosphere: 4
Food: 1
Service: 4
nick miller
My wife has been waiting for this moment for 15 years. Everyone we encountered had a great attitude, was professional, and QUICK!!!
UPDATE..had to knock the food part down a few stars. The past few times we've bought donuts there...they taste like they are 3 days old. Need to get that figured out considering your named Dunkin DONUTS.
Atmosphere: 5
Food: 2
Service: 5
Kristopher Gurbey
This is the only location I visit that consistently can not get my order right. I always get two frozen never change my order. I have had to get extra ice or it's to thin. I've had both my coffees with two different dairy options made together at the same time in the same blender. I don't know if it's training or the people in Lebanon just don't care but this location is horrible.
Atmosphere: 1
Food: 1
Service: 1
Star Matt aka Lady Star
I asked for a fluff filled donut but they only come with chocolate icing. I ordered a regular donut with strawberry and sprinkles. It was dry and the icing was purple with no strawberry flavor.
Very great Dunkin. They have a fast drive through. Only problem is when I order a signature late they never give me whipped cream with the sugar on top. Just coffee and ice. Very disappointing.
Atmosphere: 4
Food: 3
Service: 4
bobs yeruncle
Good coffee and sandwiches. Donuts are not great
Atmosphere: 4
Food: 4
Service: 5
Melissa Hall
Came in before 11 am on a Saturday morning. The staff was VERY unorganized, 4 people standing at drive through and in front of oven. There were a few people waiting for their coffees. I had to ask for a carry out bag and the girl gave me one I could for into- zero common sense. Staff need a refresher on customer service for sure! I won't return.
Atmosphere: 1
Food: 3
Service: 1
Kyle Wilson
⭐️⭐️⭐️⭐️⭐️ This coffee shop changed my life. And possibly my blood type.
I walked in a mere mortal. I walked out a jittery, wide-eyed caffeine deity with the ability to hear colors and taste time. The barista greeted me like we were old friends who had survived a zombie apocalypse together.
The ambiance? Cozy enough to make a raccoon consider settling down and starting a family. There’s indie music playing softly in the background, mismatched chairs that scream “quirky charm,” and a bathroom so clean I briefly considered moving in.
I ordered a croissant that was so flaky it ghosted me after one bite. The latte art looked like a swan having an existential crisis, and I loved it. Every sip felt like a warm hug from someone who knows your deepest secrets but still loves you.
Would I come back? Absolutely. I’ve already named a table and claimed it as my emotional support furniture.
Atmosphere: 5
Food: 5
Service: 5
Hunter Roush
Horrible time 30 minutes for a coffee after pre-ordering online
Don’t ask for an iced beverage. You will get three sips of coffee and a cup full of ice that makes it difficult to stick your straw into the drink. I’m sure the hot coffee is fine.
Hot chocolate was made with water instead of milk. Threw that nasty crap in the trash. Waste of money.
Without fail this location ALWAYS messes up my order. Wrap was supposed to be made with white cheddar. Given American yet again…
Atmosphere: 3
Food: 1
Service: 1
Sunday 11/9 have been waiting over 30 minutes for 3 drinks because there are only 3 NEW employees working. Management REALLY needs to do a better job of training before throwing new staff to the wolves.
Atmosphere: 1
Food: 1
Service: 1
If you are the owner you may want to pay close attention to what is happening at this location. Since its opening I have been unable to stop by and order food on the speaker or place a mobile order where I was given the correct items or have an order where items were not missing. This is a very bad look for a new location. This is why no one stops by. It is the only Dunkin I see in the morning that doesn’t have a line around it. I have finally decided to pull the plug on going to this location. Calling the bank and getting my money back because half my order was missing from online order. Enjoy going out of business. P.S lot 1 in Lebanon is wayyyy better. To any readers. I highly encourage you to stop there. They actually care and have wayyy better coffee and treats. I would rate the food more stars but the fact we don’t get the right food and or have missing food every time, I can’t give this more than a 1 star. The service is just people saying sorry. Not offering to fix it or refund. And the atmosphere I cannot speak for because I have not been inside so I am leaving a 1 star. Also pay close attention to the 5 star reviews. They are clearly botted and or payed/rewarded reviews. Absolutely disgusting. Just shut down already. There’s other places that would fit better. It’s a waste of space
Atmosphere: 1
Food: 2
Service: 1
Best Dunkin in ohio
Atmosphere: 5
Food: 5
Service: 5
I’ve given this location so many chances , they can NEVER get my order right , it always tastes bad to the point I can’t even drink it .
Atmosphere: 4
Food: 1
Service: 4
My wife has been waiting for this moment for 15 years. Everyone we encountered had a great attitude, was professional, and QUICK!!!
UPDATE..had to knock the food part down a few stars. The past few times we've bought donuts there...they taste like they are 3 days old. Need to get that figured out considering your named Dunkin DONUTS.
Atmosphere: 5
Food: 2
Service: 5
This is the only location I visit that consistently can not get my order right. I always get two frozen never change my order. I have had to get extra ice or it's to thin. I've had both my coffees with two different dairy options made together at the same time in the same blender. I don't know if it's training or the people in Lebanon just don't care but this location is horrible.
Atmosphere: 1
Food: 1
Service: 1
I asked for a fluff filled donut but they only come with chocolate icing. I ordered a regular donut with strawberry and sprinkles. It was dry and the icing was purple with no strawberry flavor.
Atmosphere: 3
Food: 1
Service: 3
Restaurantji Recommends
Very great Dunkin. They have a fast drive through. Only problem is when I order a signature late they never give me whipped cream with the sugar on top. Just coffee and ice. Very disappointing.
Atmosphere: 4
Food: 3
Service: 4
Good coffee and sandwiches. Donuts are not great
Atmosphere: 4
Food: 4
Service: 5
Came in before 11 am on a Saturday morning. The staff was VERY unorganized, 4 people standing at drive through and in front of oven. There were a few people waiting for their coffees. I had to ask for a carry out bag and the girl gave me one I could for into- zero common sense. Staff need a refresher on customer service for sure! I won't return.
Atmosphere: 1
Food: 3
Service: 1
⭐️⭐️⭐️⭐️⭐️
This coffee shop changed my life. And possibly my blood type.
I walked in a mere mortal. I walked out a jittery, wide-eyed caffeine deity with the ability to hear colors and taste time. The barista greeted me like we were old friends who had survived a zombie apocalypse together.
The ambiance? Cozy enough to make a raccoon consider settling down and starting a family. There’s indie music playing softly in the background, mismatched chairs that scream “quirky charm,” and a bathroom so clean I briefly considered moving in.
I ordered a croissant that was so flaky it ghosted me after one bite. The latte art looked like a swan having an existential crisis, and I loved it. Every sip felt like a warm hug from someone who knows your deepest secrets but still loves you.
Would I come back? Absolutely. I’ve already named a table and claimed it as my emotional support furniture.
Atmosphere: 5
Food: 5
Service: 5
Horrible time 30 minutes for a coffee after pre-ordering online
Atmosphere: 1
Food: 1
Service: 1
Loading...