Royce Cafe & Coffeehouse At Countryside
1699 Deerfield Rd, Lebanon
(513) 926-9628
Recent Reviews
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Good food
Rude staff, over priced and the quality of the food and drinks are comparable to a hospital cafe. You're better off bringing a snack/lunch from home.
Horrible owner. Completely unprofessional. Extremely rude yet claims to be a “women of god”.
LOVE grabbing a smoothie...very refreshing and my teens love them too.
Quick delicious upscale food, good for you
Seriously disappointing experience this morning. I went out of my way to stop in for a breakfast sandwich. I placed my order and was given my hot tea. The male employee went to the back room. I waited 15 minutes, then 20, finally a few other customers came in and we're waited on by a nice young lady. Other customers left. 30 minutes. The young lady came back out and apologized profusely that my order was taking so long. She explained that the other employee forgot to make my order. She asked if she could get me anything while I waited. I was so stunned I said no. I was so shocked, hurt, and downright mad that I left. Without my sandwich and without a refund. Normally, I understand that people get distracted, have bad days, etc. Unfortunately, this isn't the first problem I have had with this male employee, so my level of compassion for whatever caused the error was very low.
It doesn't bother me so much that this place is selling microwaved GFS food or even that the owners treat their child labor force like garbage... What really bothers me is that they pretend to be loving Christians while doing it in order to stay under the YMCA umbrella. Beware of people who feel compelled to constantly remind you of how much they love Jesus.
Honestly, I'm not sure what all the fuss is with their food. I have tried it twice now, and it has been so-so. Not necessarily bad, but definitely not worth it when considering the price to me.
An employer should not treat their employee the way this person treats their employee. Expecting them to manage the owners private business is not acceptable. I will never have their food there if I continue to hear that the owner treats their teenage employees like they are trash.
I've eaten here a few times and am shocked at how long it takes to get my food. I've asked multiple questions regarding how it's cooked and was shocked to find out they use the microwave to cook most things including EGGS. Gross.
Restaurantji Recommends
do NOT support this business! the owner bosses people around in front of customers and then expects respect back.
Smoothies are extremely overpriced for the small size and poorly blended. There are always big chunks of ice in the bottom. I really miss the old Kidd Coffee that used to be at the YMCA. Cheaper prices, bigger sizes and better quality!
The owner is a garbage human being with no business ethic or people skills. The food is terrible also.
Owner is unprofessional and treats employees horribly. Food is overrated for the price! There are way better options in Lebanon than this place!
Owner does not seem to want to take the time for training NEW employees especially teenagers. If you don't want to take the time to train then don't hire teenagers.
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