Now, what type of sorry excuse for a Venti drink is this? This Has to be a joke, I did not take one sip of my drink, so this is what the baristas here feel like a Venti drink looks like. Taste awful too. Hundred percent do not recommend, I’d go inside the Kroger before I’ll do this Starbucks again
Atmosphere: 5
Food: 1
Service: 1
Susan Pierce
Quick and accurate service !
Atmosphere: 5
Food: 5
Service: 5
Peach Chantilly
Lita and Ethan
Amazing employees! Ethan recommended the Pimkin Spice drinks as i had never tried them and I am so happy he did! He was very knowledgeable om what he thought I'd like and asked questions to know what would suit me best as a first time buyer of the pumpkin spice drinks. Lita was so very sweet as well ans complimented my hair! We had a very good brief conversation while waiting for my transaction to process and my coffee to come and in that short time I felt I've made new friends! Thanks guys and I will be back to this location for sure!!
Atmosphere: 5
Food: 5
Service: 5
Jill Jones
I do not really blame the service staff for this... this is a process issue!!! I ordered food and a blond brewed coffee with half and half. 20 minutes layer, I finisjed the food, but still no coffee???
Atmosphere: 2
Food: 5
Service: 2
Tim Kerns
This is the worst location in the area. Drive thru is very, very slow and the mobile order ready time is always over 15 minutes. Most of the staff is unfriendly and rude. This location became worse since they unionized. High prices, rude employees, and slow service.
Atmosphere: 1
Food: 1
Service: 1
Varun Teja
One of the worst experiences I’ve ever had, and the staff were incredibly rude. It was the worst customer service experience I’ve ever had.
Atmosphere: 1
Food: 1
Service: 1
Bill Moll
Sooooo slow. You’re not even serving food, why does it take 20 minutes to get 2 drinks???
HITOME Kei
Its great. Its always great!! Its Starbucks!! Superb coffee and customer service exceptional.
Atmosphere: 5
Food: 5
Service: 5
Grace Martin
I can’t say enough good things about this Starbucks. I’m from Kentucky and I’m here for school, and I have never been to a Starbucks that has impressed me as much as this one. The coffee is always perfect, it always comes out fast, and the staff is absolutely incredible and so kind. this place is amazing!
John W
Starbucks is just not what it used to be. Online orders, short staffed and commercial greed has killed what used to be a favorite stop for the family. I hear they are making some changes to get back to what made them huge. Personal touches on the to go cups, less catering to online orders, etc. I'll wait to see if the changes are real (don't worry...i won't hold my breath). I will say the best starbucks on 23.is the one in Delware by the old Kroger. The staff is friendly and drinks are pretty consistent. The rest of them is very hit or miss on staff, drinks and overall cleanliness.
I unfortunately had a very disrespectful altercation with a worker at this Starbucks location. I get Starbucks at least twice a week and I have never experienced behavior from a worker like I did today. I was picking up my mobile order in store and I realized that my drink was made with water instead of lemonade which is what I ordered. I kindly asked the lady working if she could remake the drink with lemonade and she proceeded to tell me “This is lemonade, drink it.” I get the same drink every time I go to Starbucks and when I took a drink it in fact had water in it. I responded and told her that it was not lemonade and she refused to remake it. When I tried to approach the other person working and tell them the behavior that I expected they ignored me. I eventually got my drink remade, but I am very disappointed and feel extremely disrespected by the altercation in which I had to experience.
Jessica S.
This location is consistently amazing. They work their tails off week after week I go in - they are always hustling. I accidentally mobile ordered at the wrong location, they made my drink with no questions right then. They’re always slammed and they handle it gracefully. Thank you to the sweet ginger gal at the window today, who made my day - she was so happy and offered me a complimentary cookie. I love that location!!
rebecca irwin
By far one of the best locations in Delaware! The employees are always so nice and this location is always so clean! You guys rock!!
Atmosphere: 5
Food: 5
Service: 5
Melody Moon
The young lady extremely rude. The employees are unkempt with long hair. This is the Starbucks in the Kroger market.place.. Not a good representation of
Atmosphere: 5
Food: 5
Service: 1
Sandra Roebuck
I understand it was 5:30 and it's busy. Starbucks are always busy at 5:30. However I walked in and no one greeted me nor acknowledged I was at the counter for at least 6 minutes. At which time I left without a drink
Now, what type of sorry excuse for a Venti drink is this? This Has to be a joke, I did not take one sip of my drink, so this is what the baristas here feel like a Venti drink looks like. Taste awful too. Hundred percent do not recommend, I’d go inside the Kroger before I’ll do this Starbucks again
Atmosphere: 5
Food: 1
Service: 1
Quick and accurate service !
Atmosphere: 5
Food: 5
Service: 5
Lita and Ethan
Amazing employees! Ethan recommended the Pimkin Spice drinks as i had never tried them and I am so happy he did! He was very knowledgeable om what he thought I'd like and asked questions to know what would suit me best as a first time buyer of the pumpkin spice drinks. Lita was so very sweet as well ans complimented my hair! We had a very good brief conversation while waiting for my transaction to process and my coffee to come and in that short time I felt I've made new friends! Thanks guys and I will be back to this location for sure!!
Atmosphere: 5
Food: 5
Service: 5
I do not really blame the service staff for this... this is a process issue!!! I ordered food and a blond brewed coffee with half and half. 20 minutes layer, I finisjed the food, but still no coffee???
Atmosphere: 2
Food: 5
Service: 2
This is the worst location in the area. Drive thru is very, very slow and the mobile order ready time is always over 15 minutes. Most of the staff is unfriendly and rude. This location became worse since they unionized. High prices, rude employees, and slow service.
Atmosphere: 1
Food: 1
Service: 1
One of the worst experiences I’ve ever had, and the staff were incredibly rude. It was the worst customer service experience I’ve ever had.
Atmosphere: 1
Food: 1
Service: 1
Sooooo slow. You’re not even serving food, why does it take 20 minutes to get 2 drinks???
Its great. Its always great!! Its Starbucks!! Superb coffee and customer service exceptional.
Atmosphere: 5
Food: 5
Service: 5
I can’t say enough good things about this Starbucks. I’m from Kentucky and I’m here for school, and I have never been to a Starbucks that has impressed me as much as this one. The coffee is always perfect, it always comes out fast, and the staff is absolutely incredible and so kind. this place is amazing!
Starbucks is just not what it used to be. Online orders, short staffed and commercial greed has killed what used to be a favorite stop for the family. I hear they are making some changes to get back to what made them huge. Personal touches on the to go cups, less catering to online orders, etc. I'll wait to see if the changes are real (don't worry...i won't hold my breath). I will say the best starbucks on 23.is the one in Delware by the old Kroger. The staff is friendly and drinks are pretty consistent. The rest of them is very hit or miss on staff, drinks and overall cleanliness.
Restaurantji Recommends
I unfortunately had a very disrespectful altercation with a worker at this Starbucks location. I get Starbucks at least twice a week and I have never experienced behavior from a worker like I did today. I was picking up my mobile order in store and I realized that my drink was made with water instead of lemonade which is what I ordered. I kindly asked the lady working if she could remake the drink with lemonade and she proceeded to tell me “This is lemonade, drink it.” I get the same drink every time I go to Starbucks and when I took a drink it in fact had water in it. I responded and told her that it was not lemonade and she refused to remake it. When I tried to approach the other person working and tell them the behavior that I expected they ignored me. I eventually got my drink remade, but I am very disappointed and feel extremely disrespected by the altercation in which I had to experience.
This location is consistently amazing. They work their tails off week after week I go in - they are always hustling. I accidentally mobile ordered at the wrong location, they made my drink with no questions right then. They’re always slammed and they handle it gracefully. Thank you to the sweet ginger gal at the window today, who made my day - she was so happy and offered me a complimentary cookie. I love that location!!
By far one of the best locations in Delaware! The employees are always so nice and this location is always so clean! You guys rock!!
Atmosphere: 5
Food: 5
Service: 5
The young lady extremely rude. The employees are unkempt with long hair. This is the Starbucks in the Kroger market.place.. Not a good representation of
Atmosphere: 5
Food: 5
Service: 1
I understand it was 5:30 and it's busy. Starbucks are always busy at 5:30. However I walked in and no one greeted me nor acknowledged I was at the counter for at least 6 minutes. At which time I left without a drink
Atmosphere: 1
Food: 1
Service: 1
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