Have visited here a number of times, and never had great service. They clearly care more about their own pocket rather than the customer. This last time in the drive-through, I made a comment because the blizzard wasn’t flipped and just with my kids because it wasn’t. They became very defensive and actually accusing me of lying, and asking if I want to see the cameras. I said “it’s just a blizzard, it says right there you get a free one they then made a half filled blizzard of the same type we had ordered and tried to give it to me. I said why don’t we just get the keep on for the next visit, and they proceeded to argue more. It really isn’t worth much since it’s just ice cream, but just a lack of consideration for the customer is infuriating. They clearly only care about the bottom dollar, and not Making the customer happy. Will not return ever. Even called the store manager, highly doubt I will hear back though.
Atmosphere: 1
Food: 3
Service: 1
Kay Ledbetter
Went at approximately 5:45 on a Friday evening. Waited for about 10 minutes at the counter and no one would wait on us. I finally asked if anyone working the counter. There were four people working and they were all working at the drive-through. The young man told me they were too busy at the drive-through to service the counter. I said all I want is an ice cream Sunday. I left, but I told him if they weren’t going to service the counter, they should lock the front door. Very poor service. When I finally went around the building, there was one car left in the drive-through. Needless to say, I wasn’t gonna get in the line for the drive-through. We went up the street to UDF.
Service: 1
Tashyerah Hughes
This place should be a 3.4 rating and not a 3.2 the people there look more lost then I do trying ro order the food they got new people that don't know wut there doing. There's a guy in the back cooking and can't even read what's on the receipt like I want a cheese burger with ONLY KETCHUP and they give me a burger with mustard and pickles like the dude taking the order I repeated myself and said ONLY KETCHUP nope he can't hear like yall need to get it together dang I be struggling wut yall be saying to like bruh. The owner needs to be watching over everyone cause as u can tell they ain't swing it right.
Atmosphere: 1
Food: 1
Service: 1
Dan Dickerson
Best fast food burgers at this location specifically that I have had in many years. Other DQs usually don't measure up. Everything I've gotten here has been above average. That's mighty rare to be able to say.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Hamburger
Shermin H
Visited this DQ to pick up an ice cream cake for my 13 year old. Xavier C. was a very pleasant & courteous employee. Enjoyed our experience. Was visiting from MI!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Birthday Cake
Jacob Mckibben
There were 2 people in our party. One of us had our order correct and the other had it wrong.
Atmosphere: 5
Food: 3
Service: 5
Alyssa Ternet
Had to wait over 10 minutes to be helped. The workers kept saying “one second” but just stood there and stared at us.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Parfait
Robiggs Smalls
It's a national chain. Ice cream is mediocre but it's always the same no matter where you're at.
First time and last time for me. All employees are walking around and on the phone. I have waited for my order 20mins and haven’t get the order yet.
Atmosphere: 1
Food: 1
Service: 1
fernando miskolczi
I was there at noon and my original double combo was very good, service was fast and efficient. Food was hot and delicious! Employees are super friendly. Thank you DQ.
Atmosphere: 5
Food: 5
Service: 5
David Denning II
Sunday 5/5- Got in line at the drive through to pick up my order at 2:45- order was supposed to be done at 2:55, was told to pull around. Went into the building at 3:15, seems they forgot about me all together. Didn’t leave until 3:25. Unless you’ve got 40 minutes to wait on your food, don’t eat here. Also, the dude Indian manager making the food seemed very unhappy and was upset at the cashier multiple times. Won’t be back.
Overall meh
Atmosphere: 1
Food: 3
Service: 3
Have visited here a number of times, and never had great service. They clearly care more about their own pocket rather than the customer. This last time in the drive-through, I made a comment because the blizzard wasn’t flipped and just with my kids because it wasn’t. They became very defensive and actually accusing me of lying, and asking if I want to see the cameras. I said “it’s just a blizzard, it says right there you get a free one they then made a half filled blizzard of the same type we had ordered and tried to give it to me. I said why don’t we just get the keep on for the next visit, and they proceeded to argue more. It really isn’t worth much since it’s just ice cream, but just a lack of consideration for the customer is infuriating. They clearly only care about the bottom dollar, and not Making the customer happy. Will not return ever. Even called the store manager, highly doubt I will hear back though.
Atmosphere: 1
Food: 3
Service: 1
Went at approximately 5:45 on a Friday evening. Waited for about 10 minutes at the counter and no one would wait on us. I finally asked if anyone working the counter. There were four people working and they were all working at the drive-through. The young man told me they were too busy at the drive-through to service the counter. I said all I want is an ice cream Sunday. I left, but I told him if they weren’t going to service the counter, they should lock the front door. Very poor service. When I finally went around the building, there was one car left in the drive-through. Needless to say, I wasn’t gonna get in the line for the drive-through. We went up the street to UDF.
Service: 1
This place should be a 3.4 rating and not a 3.2 the people there look more lost then I do trying ro order the food they got new people that don't know wut there doing. There's a guy in the back cooking and can't even read what's on the receipt like I want a cheese burger with ONLY KETCHUP and they give me a burger with mustard and pickles like the dude taking the order I repeated myself and said ONLY KETCHUP nope he can't hear like yall need to get it together dang I be struggling wut yall be saying to like bruh. The owner needs to be watching over everyone cause as u can tell they ain't swing it right.
Atmosphere: 1
Food: 1
Service: 1
Best fast food burgers at this location specifically that I have had in many years. Other DQs usually don't measure up. Everything I've gotten here has been above average. That's mighty rare to be able to say.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Hamburger
Visited this DQ to pick up an ice cream cake for my 13 year old. Xavier C. was a very pleasant & courteous employee. Enjoyed our experience. Was visiting from MI!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Birthday Cake
There were 2 people in our party. One of us had our order correct and the other had it wrong.
Atmosphere: 5
Food: 3
Service: 5
Had to wait over 10 minutes to be helped. The workers kept saying “one second” but just stood there and stared at us.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Parfait
It's a national chain. Ice cream is mediocre but it's always the same no matter where you're at.
Atmosphere: 3
Food: 3
Service: 4
Love their Blizzards, sublime!
Atmosphere: 4
Food: 5
Service: 4
Restaurantji Recommends
First time and last time for me. All employees are walking around and on the phone. I have waited for my order 20mins and haven’t get the order yet.
Atmosphere: 1
Food: 1
Service: 1
I was there at noon and my original double combo was very good, service was fast and efficient. Food was hot and delicious! Employees are super friendly. Thank you DQ.
Atmosphere: 5
Food: 5
Service: 5
Sunday 5/5- Got in line at the drive through to pick up my order at 2:45- order was supposed to be done at 2:55, was told to pull around. Went into the building at 3:15, seems they forgot about me all together. Didn’t leave until 3:25. Unless you’ve got 40 minutes to wait on your food, don’t eat here. Also, the dude Indian manager making the food seemed very unhappy and was upset at the cashier multiple times. Won’t be back.
Atmosphere: 1
Food: 3
Service: 1
Showed up to locked doors at 6pm
Loved the strawberry choco blizzard!
Atmosphere: 5
Food: 5
Service: 5
Loading...