I ordered a big order this evening and everything was made perfectly and tastes great! Cheers and thank you’s to the whole team working today. You guys and gals are awesome!
Whitney Miller
Don’t waste your time on a delivery. Placed one at 8:30, called to check on it at 9:45 and it’s still sitting there under the heat lamp because “I guess there’s no door dashers out tonight”. If that’s the system you use, why would you not call your customer to let them know their dinner isn’t coming. Now figuring dinner out at 10PM.
Service: 1
Burly Ferly
Great customer service from Brandi she was such a delight to carry a conversation with while I waited for my order. 5 stars all though a man named Jacob was very rude had a poor attitude and did not wash hands was playing on his phone walking back and fourth like he didn’t have a job to do. I will return again just because of the great service I received from Brandi.
Ok so food was ready. I had ordered the wings be placed in a different bowl. They were not, there was no sauce for the bread sticks. Had to ask for that. The pizza wasn't done and the wings didn't have much sauce on them. I have worked customer service 45 years and the guy has no idea. There was 2 pieces of pepperoni on each piece. Cheese was there I guess. The crust was so thick it took up most of the piece. Not the pizza hut I remember as a kid.
Atmosphere: 1
Food: 2
Service: 1
christina Masters
We ordered a super pepperoni and it barely had any on it. Super disappointed in the food quality. I think they were short staffed. I only saw one person working.
Atmosphere: 3
Food: 2
Service: 4
Recommended dishes: Create Your Own Pizza
Samantha Bradley-Floyd
Friendly and helpful staff.. Iconic Pizza🍕
Hunter Mowery
this store is the most uncoordinated business in logan. always cancels the orders on door dash and rude customer service. won’t order again
Atmosphere: 1
Food: 1
Service: 1
Shirley Kreachbaum
Food is decent. Typical Pizza Hut. Service and I use that term out of courtesy is TERRIBLE. Placed an online order, paid for it. Went to pick it up. Front counter worker said didn't have the order. Had email confirmation. Argued about it. Finally brought manager in. Manager very rude. Said no order. A nice young lady who may have worked at Pizza Hut at one time said the order expedition system in kitchen shows order is READY. The so called manager goes back into kitchen brings order out and literally threw my order on counter. No apology, nothing but nasty attitude. Waited 20 minutes dealing with this poor treatment.
Ordered our food at 9:10 PM and sat in the room for an hour and a half waiting on delivery. Even got confirmations on the app that the order was being done. So after that amount of time, we tried to call the store five times to get no answer. After that, we decided to get in the truck and drive to the store and the lady said she didn’t have any order for it. I told her her phone must not be working so I dialed the phone number while I was standing there and the phone rang right off. She said she must’ve been in the bathroom. She was in the bathroom for almost half hour because I tried to make five calls within that half hour. I would not order anything from this place as they will cancel your order. After we checked from a text message two minutes after we ordered it they canceled it and did not notify us. Here is some pictures below of the transaction. Not all was lost. We went to McDonald’s and it went smooth.
Atmosphere: 1
Food: 1
Service: 1
KOI Dragracing
Ordered our food an hour before close. Never got our order and when we called back said they was closed
Rubin Lutz
Order the pasta pairs with cheese sticks $13.99 great price for a dinner of 2. Veggie pasta, chicken Alfredo.
Vegetarian options: Veggie pasta
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Sticks, Create Your Own Pizza
Jennifer Marcum
The store manager there is so rude!!!!
Atmosphere: 1
Food: 5
Service: 1
Matt Zartman
If you want to wait 40 minutes after scheduled time, this is the place for you then add insult to injury your order is wrong. This is not the first time either. Two separate orders in a row. Wrong toppings wrong sauce. It’s not that hard to call for a remake. And it’s not that hard to compensate a customer for their time and inconvenience caused by employees. No word from manager or regional manager. Just shows how much a customer is worth.
Chelsea is the best. She always takes care of us
Atmosphere: 5
Food: 5
Service: 5
Was ok kinda dry
Atmosphere: 3
Food: 3
Service: 5
I ordered a big order this evening and everything was made perfectly and tastes great! Cheers and thank you’s to the whole team working today. You guys and gals are awesome!
Don’t waste your time on a delivery. Placed one at 8:30, called to check on it at 9:45 and it’s still sitting there under the heat lamp because “I guess there’s no door dashers out tonight”. If that’s the system you use, why would you not call your customer to let them know their dinner isn’t coming. Now figuring dinner out at 10PM.
Service: 1
Great customer service from Brandi she was such a delight to carry a conversation with while I waited for my order. 5 stars all though a man named Jacob was very rude had a poor attitude and did not wash hands was playing on his phone walking back and fourth like he didn’t have a job to do. I will return again just because of the great service I received from Brandi.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Boneless Wings, Pepperoni Pizza
Ok so food was ready. I had ordered the wings be placed in a different bowl. They were not, there was no sauce for the bread sticks. Had to ask for that. The pizza wasn't done and the wings didn't have much sauce on them. I have worked customer service 45 years and the guy has no idea. There was 2 pieces of pepperoni on each piece. Cheese was there I guess. The crust was so thick it took up most of the piece.
Not the pizza hut I remember as a kid.
Atmosphere: 1
Food: 2
Service: 1
We ordered a super pepperoni and it barely had any on it. Super disappointed in the food quality. I think they were short staffed. I only saw one person working.
Atmosphere: 3
Food: 2
Service: 4
Recommended dishes: Create Your Own Pizza
Friendly and helpful staff.. Iconic Pizza🍕
this store is the most uncoordinated business in logan. always cancels the orders on door dash and rude customer service. won’t order again
Atmosphere: 1
Food: 1
Service: 1
Food is decent. Typical Pizza Hut. Service and I use that term out of courtesy is TERRIBLE. Placed an online order, paid for it. Went to pick it up. Front counter worker said didn't have the order. Had email confirmation. Argued about it. Finally brought manager in. Manager very rude. Said no order. A nice young lady who may have worked at Pizza Hut at one time said the order expedition system in kitchen shows order is READY.
The so called manager goes back into kitchen brings order out and literally threw my order on counter. No apology, nothing but nasty attitude. Waited 20 minutes dealing with this poor treatment.
Atmosphere: 2
Food: 3
Service: 1
Restaurantji Recommends
Ordered our food at 9:10 PM and sat in the room for an hour and a half waiting on delivery. Even got confirmations on the app that the order was being done. So after that amount of time, we tried to call the store five times to get no answer. After that, we decided to get in the truck and drive to the store and the lady said she didn’t have any order for it. I told her her phone must not be working so I dialed the phone number while I was standing there and the phone rang right off. She said she must’ve been in the bathroom. She was in the bathroom for almost half hour because I tried to make five calls within that half hour. I would not order anything from this place as they will cancel your order. After we checked from a text message two minutes after we ordered it they canceled it and did not notify us. Here is some pictures below of the transaction. Not all was lost. We went to McDonald’s and it went smooth.
Atmosphere: 1
Food: 1
Service: 1
Ordered our food an hour before close. Never got our order and when we called back said they was closed
Order the pasta pairs with cheese sticks $13.99 great price for a dinner of 2. Veggie pasta, chicken Alfredo.
Vegetarian options: Veggie pasta
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Sticks, Create Your Own Pizza
The store manager there is so rude!!!!
Atmosphere: 1
Food: 5
Service: 1
If you want to wait 40 minutes after scheduled time, this is the place for you then add insult to injury your order is wrong. This is not the first time either. Two separate orders in a row. Wrong toppings wrong sauce. It’s not that hard to call for a remake. And it’s not that hard to compensate a customer for their time and inconvenience caused by employees. No word from manager or regional manager. Just shows how much a customer is worth.
Atmosphere: 1
Food: 1
Service: 1
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