This Bob Evans has gone down hill in the last few months or so. You can see that just by reading reviews. This the second time we ordered pick up. The first time bacon was missing off our sandwiches and they gave us a very small amount of fries. The second time we asked them to make sure we didn't get a lousy amount of fries and they still did ,so we had them redo the fries by then our sandwiches were cold and soggy. This location would do well with some training.
Atmosphere: 3
Food: 2
Service: 2
Steven Stafford
I was seated and waited for at least 30 minutes and noone came to my table? A couple of times someone walk past me but kept going. After about 30 minutes I walked out. This place ??
Atmosphere: 1
Food: 1
Service: 1
josh kampfer
This restaurant is something else. Our waitress was amazing. However food was terrible. Eyelashes in my pancakes, eyelashes and hair under my bacon and eggs. Manager seemed like she had no idea what to do. Asked if we wanted it remade. And it's like if I found multiple strains of hair and eyelashes on my food what makes you think I want to continue eating. Terrible response. These restaurants need to go back to using hair protection. And beard protection. Nobody wants to eat hair.
Atmosphere: 1
Food: 1
Service: 4
Beverly Sanford
The restaurant was so trashy. Food and trash all over the floors especially under tables. We asked for rolls and they brought banana bread. One was a decent piece the other was a sliver of a piece. There was only one couple in the restaurant when we got there so they had plenty of time to clean. Don't think I will be going back!
K Carr
Desiree I believe was her name was great, the hashbrowns could have been a bit bigger on the plate, but the chocolate strawberry pancakes were on point
Atmosphere: 5
Food: 4
Service: 5
alayna Crowley
I’ve never had a bad experience with a Bob Evan’s in my life until this London location. Is there even experienced management on site??
Atmosphere: 1
Food: 2
Service: 1
Greg Trimmer
This place is disgusting. The floors are absolutely gross. Food and napkins everywhere. Never seen one person try to clean anything. Sat at a table with food all over it and food all over the floor underneath it. There was not a clean place in the whole building to sit. They should be ashamed. If it wasn’t Memorial Day and this being about the only option open, we would have walked out and went somewhere else. We don’t have a lot of places to go in our little town so to lose this option because of it being a disgusting mess is just sad. Hope they see this and get it fixed. Shame on them and shame on management for allowing it.
Atmosphere: 1
yes yes
this lady namd kim was very saggy and i didnt like it. needed eye candy to wait for my 2 hour wait. come on dave bobs step it up.
Steve Snyder
I was just at the London ohio store and waited for 40 minutes b4 food arrived it took them minutes b4 took drink order they wasn't busy but 2 ppl working i left wasn't paying for that service
Brad Sheets
Took 10 mins to be seated another possible more to get up and walk out due to no server acknowledging us couldn't tell you about food no one bothered to take my order
Waited for 15 minutes to get my order taken. Ordered 3eggs sunny side up they came out raw I could have drank them
Deborah B
Our server was Max and what a great guy he is! VERY attentive to our needs, even checking back with us while our order was being prepared just to make sure it was just right! We were a group of 8 and he did awesome! The food, like other Bob Evans, isn't what it used to be, (what restaurant is these days) but still good. And with that said, we'll definitely be going back, Max made it all worth while!! Hope he stays there til our next travel-through visit to London, Ohio in the fall! See you then Max!!!!
Aaron C
Max was top notch! Mr. Bob Evans would be proud!
Amy Dennis
Horrible service, food, and the restaurant was filthy! Very unprofessional servers talking loud to each other about what food items they were out of…one of which was coffee creamer. It’s very disappointing to watch the quality of food and service go down over the years. My scrambled eggs were soaking in butter and my toast came out almost 10 minutes after my breakfast was served.
Billy Atencio
I sat at my table for 20 minutes, and no one even came and asked if I would like something to drink. I was looking forward to a good meal, and I was very disappointed there were 4 staff members just standing behind the counter talking and not doing their job. Tables were not even getting cleaned off. I would not recommend coming here.
This Bob Evans has gone down hill in the last few months or so. You can see that just by reading reviews. This the second time we ordered pick up. The first time bacon was missing off our sandwiches and they gave us a very small amount of fries. The second time we asked them to make sure we didn't get a lousy amount of fries and they still did ,so we had them redo the fries by then our sandwiches were cold and soggy. This location would do well with some training.
Atmosphere: 3
Food: 2
Service: 2
I was seated and waited for at least 30 minutes and noone came to my table? A couple of times someone walk past me but kept going. After about 30 minutes I walked out. This place ??
Atmosphere: 1
Food: 1
Service: 1
This restaurant is something else. Our waitress was amazing. However food was terrible. Eyelashes in my pancakes, eyelashes and hair under my bacon and eggs. Manager seemed like she had no idea what to do. Asked if we wanted it remade. And it's like if I found multiple strains of hair and eyelashes on my food what makes you think I want to continue eating. Terrible response. These restaurants need to go back to using hair protection. And beard protection. Nobody wants to eat hair.
Atmosphere: 1
Food: 1
Service: 4
The restaurant was so trashy. Food and trash all over the floors especially under tables. We asked for rolls and they brought banana bread. One was a decent piece the other was a sliver of a piece. There was only one couple in the restaurant when we got there so they had plenty of time to clean. Don't think I will be going back!
Desiree I believe was her name was great, the hashbrowns could have been a bit bigger on the plate, but the chocolate strawberry pancakes were on point
Atmosphere: 5
Food: 4
Service: 5
I’ve never had a bad experience with a Bob Evan’s in my life until this London location. Is there even experienced management on site??
Atmosphere: 1
Food: 2
Service: 1
This place is disgusting. The floors are absolutely gross. Food and napkins everywhere. Never seen one person try to clean anything. Sat at a table with food all over it and food all over the floor underneath it. There was not a clean place in the whole building to sit. They should be ashamed. If it wasn’t Memorial Day and this being about the only option open, we would have walked out and went somewhere else. We don’t have a lot of places to go in our little town so to lose this option because of it being a disgusting mess is just sad. Hope they see this and get it fixed. Shame on them and shame on management for allowing it.
Atmosphere: 1
this lady namd kim was very saggy and i didnt like it. needed eye candy to wait for my 2 hour wait. come on dave bobs step it up.
I was just at the London ohio store and waited for 40 minutes b4 food arrived it took them minutes b4 took drink order they wasn't busy but 2 ppl working i left wasn't paying for that service
Took 10 mins to be seated another possible more to get up and walk out due to no server acknowledging us couldn't tell you about food no one bothered to take my order
Restaurantji Recommends
Waited for 15 minutes to get my order taken. Ordered 3eggs sunny side up they came out raw I could have drank them
Our server was Max and what a great guy he is! VERY attentive to our needs, even checking back with us while our order was being prepared just to make sure it was just right! We were a group of 8 and he did awesome!
The food, like other Bob Evans, isn't what it used to be, (what restaurant is these days) but still good. And with that said, we'll definitely be going back, Max made it all worth while!! Hope he stays there til our next travel-through visit to London, Ohio in the fall! See you then Max!!!!
Max was top notch! Mr. Bob Evans would be proud!
Horrible service, food, and the restaurant was filthy! Very unprofessional servers talking loud to each other about
what food items they were out of…one of which was coffee creamer. It’s very disappointing to watch the quality of food and service go down over the years.
My scrambled eggs were soaking in butter and my toast came out almost 10 minutes after my breakfast was served.
I sat at my table for 20 minutes, and no one even came and asked if I would like something to drink. I was looking forward to a good meal, and I was very disappointed there were 4 staff members just standing behind the counter talking and not doing their job. Tables were not even getting cleaned off. I would not recommend coming here.
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