All of this took place on 4/26/23 at around 6:45pm.This Wendy's USED to be pretty good, lately it has become a slum. The floors were entirely unswept, cup lids with old pop on the floors and worst of all my daughter goes to the bathroom and instantly turned around and came back out and told me "there's an employee in the bathroom sitting on the sink vaping." The girl is blonde and skinny, she came back out to the front desk swearing about God knows what for everyone to hear. Then she says she needs to go on break.....um did you not just have enough of a break chilling on the sink vaping and making my daughter feel like she was walking into an uncomfortable environment?!Get it together Wendy's.Food was decent though......but not enough for me to want to come back.
Atmosphere: 1
Food: 3
Service: 2
Recommended dishes: Fries, Sandwich
Kenny Wasden
Waited 10 minutes at the drive thru Noone every asked if they could take my order or acknowledge I was even there finally just drove away
Atmosphere: 1
Food: 1
Service: 1
Fred Mullett
Incomplete order at drive thrugh.
Food: 5
Service: 3
Recommended dishes: Salad, Taco Salad
Mighty Mouse
Service was very slow. They could not find apples. The girl, who seemed new, finally came back with a bag of apples she could not open. She proceeds to open them with her teeth and then pours my apples into a cup.The manager was handling cleaning equipment and running her fingers in her hair without changing gloves.
Atmosphere: 2
Food: 1
Service: 1
Kathleen Marshall
I thought I would like the croissant breakfast sandwich. I was wrong. I don't know what it was about the croissant but I was not thrilled with it. Guess I'll go back to my biscuit rather than the croissant. I do love their loaded baked potatoes
Atmosphere: 5
Food: 2
Service: 5
Kim McKinney
I am leaving a review because Wendy’s is advertising one dollar singles and two dollar doubles right now for March Madness. We went inside to order a carry out order because we had to use the app. It took so long for someone to take our order, that the QR code the server needed to scan, had already disappeared, and would not come back. I asked her to help me with the app, and she said she had no idea. I wanted to order a strawberry Frosty, because it was on the giant menu board, she said they only had chocolate and vanilla. Although my burger was delicious, my mother‘s french fries were not fresh and her burger tasted like it had been sitting for a while, we got no napkins in the bags, and my mom wasn’t given a spoon for her frosty. I would suggest that all employees familiarize themselves with the current menu, the specials that Wendy’s is currently advertising , and how to use the app so that they can help us older customers.
Atmosphere: 1
Food: 3
Service: 1
Raw Elf
We Typically have wendys as a family on the weekends with EXCELLENT food and service, but the past 2-3 months has been HORRIBLE. They make us pull out of line each time and and wait 10-20 minutes. Then when they FINALLY bring the food out and we drive a mile and a half home everything is ice cold. We are very disappointed. I hope they don't close down for years like BK did.
Atmosphere: 3
Food: 1
Service: 1
Brett Barnhart
One door is always locked??? Get that fixed...its been 2 months. Also the most rude manager I've ever met.
Atmosphere: 1
Food: 1
Service: 1
Luke White
Horrible quality. This is supposed to be a baconator but it looks and tastes like they are using the cheapest ingredients
Atmosphere: 1
Food: 1
Service: 1
Joshua braithwaite
So slow took 40 +mins to get are Food will not be back. And the food was all wrong. Was wasted of 25.00. Gave us are Food no straw no Receipt call them to see what was going on the lady was rude. Hung up on us.this was at around 720. The food was
Food is pretty much what you would expect out of Wendy's. But the service is terrible. Employees are rude, waited a half hour for the order that no one made. I'll drive the extra fee minutes to go to the truck stop from now on.
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Sandwich
Seth Rainsberger
Love the spicy chicken sandwich.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Fries, Sandwich
Tim Lewis
I want to say this Wendy's was good but unfortunately I cannot. The closer I got to at the more it smelled of marijuana. It was originally locked when I went up to it but one of the employees was outside and told me he would let me in. And when I went in I ordered some food and went to the bathroom The bathrooms were messy and they didn't get my order right I ordered a regular homestyle chicken sandwich and they gave me a spicy. Which is not the worst thing in the world but it's not what I wanted. I went in to try and complain and they said that I ordered a spicy even though I ordered through the kiosk and showed them the receipt saying that I ordered a home style they were adamant that I ordered a spicy. They also had cleaning products on the floor and it made me question how clean the place actually was.
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Fries, Sandwich
Barb Tonn
waited in line for 7 mins for them to tell me they had no Breakfast in london ohio
Greg Lingerfelt
The female manager needs to not be so rude. This is the 3 Rd time I have witnessed her being rude with customers. She needs to go.
All of this took place on 4/26/23 at around 6:45pm.This Wendy's USED to be pretty good, lately it has become a slum. The floors were entirely unswept, cup lids with old pop on the floors and worst of all my daughter goes to the bathroom and instantly turned around and came back out and told me "there's an employee in the bathroom sitting on the sink vaping." The girl is blonde and skinny, she came back out to the front desk swearing about God knows what for everyone to hear. Then she says she needs to go on break.....um did you not just have enough of a break chilling on the sink vaping and making my daughter feel like she was walking into an uncomfortable environment?!Get it together Wendy's.Food was decent though......but not enough for me to want to come back.
Atmosphere: 1
Food: 3
Service: 2
Recommended dishes: Fries, Sandwich
Waited 10 minutes at the drive thru Noone every asked if they could take my order or acknowledge I was even there finally just drove away
Atmosphere: 1
Food: 1
Service: 1
Incomplete order at drive thrugh.
Food: 5
Service: 3
Recommended dishes: Salad, Taco Salad
Service was very slow. They could not find apples. The girl, who seemed new, finally came back with a bag of apples she could not open. She proceeds to open them with her teeth and then pours my apples into a cup.The manager was handling cleaning equipment and running her fingers in her hair without changing gloves.
Atmosphere: 2
Food: 1
Service: 1
I thought I would like the croissant breakfast sandwich. I was wrong. I don't know what it was about the croissant but I was not thrilled with it. Guess I'll go back to my biscuit rather than the croissant. I do love their loaded baked potatoes
Atmosphere: 5
Food: 2
Service: 5
I am leaving a review because Wendy’s is advertising one dollar singles and two dollar doubles right now for March Madness. We went inside to order a carry out order because we had to use the app. It took so long for someone to take our order, that the QR code the server needed to scan, had already disappeared, and would not come back. I asked her to help me with the app, and she said she had no idea. I wanted to order a strawberry Frosty, because it was on the giant menu board, she said they only had chocolate and vanilla. Although my burger was delicious, my mother‘s french fries were not fresh and her burger tasted like it had been sitting for a while, we got no napkins in the bags, and my mom wasn’t given a spoon for her frosty. I would suggest that all employees familiarize themselves with the current menu, the specials that Wendy’s is currently advertising , and how to use the app so that they can help us older customers.
Atmosphere: 1
Food: 3
Service: 1
We Typically have wendys as a family on the weekends with EXCELLENT food and service, but the past 2-3 months has been HORRIBLE. They make us pull out of line each time and and wait 10-20 minutes. Then when they FINALLY bring the food out and we drive a mile and a half home everything is ice cold. We are very disappointed. I hope they don't close down for years like BK did.
Atmosphere: 3
Food: 1
Service: 1
One door is always locked??? Get that fixed...its been 2 months. Also the most rude manager I've ever met.
Atmosphere: 1
Food: 1
Service: 1
Horrible quality. This is supposed to be a baconator but it looks and tastes like they are using the cheapest ingredients
Atmosphere: 1
Food: 1
Service: 1
So slow took 40 +mins to get are Food will not be back. And the food was all wrong. Was wasted of 25.00. Gave us are Food no straw no Receipt call them to see what was going on the lady was rude. Hung up on us.this was at around 720. The food was
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Food is pretty much what you would expect out of Wendy's. But the service is terrible. Employees are rude, waited a half hour for the order that no one made. I'll drive the extra fee minutes to go to the truck stop from now on.
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Sandwich
Love the spicy chicken sandwich.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Fries, Sandwich
I want to say this Wendy's was good but unfortunately I cannot. The closer I got to at the more it smelled of marijuana. It was originally locked when I went up to it but one of the employees was outside and told me he would let me in. And when I went in I ordered some food and went to the bathroom The bathrooms were messy and they didn't get my order right I ordered a regular homestyle chicken sandwich and they gave me a spicy. Which is not the worst thing in the world but it's not what I wanted. I went in to try and complain and they said that I ordered a spicy even though I ordered through the kiosk and showed them the receipt saying that I ordered a home style they were adamant that I ordered a spicy. They also had cleaning products on the floor and it made me question how clean the place actually was.
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Fries, Sandwich
waited in line for 7 mins for them to tell me they had no Breakfast in london ohio
The female manager needs to not be so rude. This is the 3 Rd time I have witnessed her being rude with customers. She needs to go.
Atmosphere: 1
Food: 3
Service: 1