They over charge you & lie about sizes. I was overcharged $3 extra for a “medium”. The lady lied & said the large cup was for a medium meal. I even confirmed the prices online. She told me she couldn't refund me because I paid with a card. Every time I come to this specific location the price changes for the same meal. Nothing but a bunch of scammers DO NOT SUPPORT THESE FRAUDS
Atmosphere: 1
Food: 1
Service: 1
Nina
the service here is terrible
Atmosphere: 4
Food: 5
Service: 1
Susan Kilker
Hard to get an order correct when the person behind the register talks over you when ordering. Have been coming here a for a while and the person behind the counter wants to argue. NEVER GOING BACK. They have lost me as a customer.
Atmosphere: 1
Food: 5
Service: 1
Williams Family
I just got my order and the food taste like mop water
Atmosphere: 1
Food: 1
Service: 1
Aubrey Knight
I just came in today around 2:30pm (5/29/24) and everything was fine until I took a bite of my 6’ Roman burger and something was off. I took another bite and it was still a weird off putting taste on the sandwich. I took the sandwich apart and checked each ingredient separately and the lettuce had a very disgusting smell and taste to it. Usually I never have a problem at any Mr. Hero franchise but this was a first. I don’t feel confident going back to this location and I more than likely won’t.
Atmosphere: 5
Food: 2
Service: 5
yj bonner
Didn't care for my cheesesteak sandwich from this location. Even tho I ordered everything on it, the sandwich had no flavor. I had to doctor it up at home. Also, I ordered a large & received 2 meds...guess they were out of buns??
Atmosphere: 4
Food: 3
Service: 5
Erik Bryant
The sandwich was ok but they will give you cold no good fries that look like they were from yesterday.
Atmosphere: 2
Food: 2
Service: 1
Recommended dishes: Cheese Steak Sandwich
Barbara Greenspan
Surprisingly pleased. Came in for healthyish lunch. Only choice was grilled chicken on pita. The pita was warm, grilled chicken tasty and sandwich
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Chicken Pita with Lettuce Tomato Onion Honey Mustard or Ranch
Credit card machine down on lunch hour 12/27/2022 that’s not the worst of it- the cooks back there we’re moving so slow. Meaning even if I had cash, I wouldn’t be able to eat it within my lunchtime break. Who carries cash anyway anymore? Plus, this is “fast” food. You need to be fast! It didn’t look like they were moving at a fast pace in the kitchen at Mr Hero.
Verdi R Adams
No bottles of Reg dp eeeerrrrrr!
Atmosphere: 5
Food: 5
Service: 1
Recommended dishes: Cheese Steak Sandwich, Waffle Fries and Cheese, Romanburger
They over charge you & lie about sizes. I was overcharged $3 extra for a “medium”. The lady lied & said the large cup was for a medium meal. I even confirmed the prices online. She told me she couldn't refund me because I paid with a card. Every time I come to this specific location the price changes for the same meal. Nothing but a bunch of scammers DO NOT SUPPORT THESE FRAUDS
Atmosphere: 1
Food: 1
Service: 1
the service here is terrible
Atmosphere: 4
Food: 5
Service: 1
Hard to get an order correct when the person behind the register talks over you when ordering. Have been coming here a for a while and the person behind the counter wants to argue. NEVER GOING BACK. They have lost me as a customer.
Atmosphere: 1
Food: 5
Service: 1
I just got my order and the food taste like mop water
Atmosphere: 1
Food: 1
Service: 1
I just came in today around 2:30pm (5/29/24) and everything was fine until I took a bite of my 6’ Roman burger and something was off. I took another bite and it was still a weird off putting taste on the sandwich. I took the sandwich apart and checked each ingredient separately and the lettuce had a very disgusting smell and taste to it. Usually I never have a problem at any Mr. Hero franchise but this was a first. I don’t feel confident going back to this location and I more than likely won’t.
Atmosphere: 5
Food: 2
Service: 5
Didn't care for my cheesesteak sandwich from this location. Even tho I ordered everything on it, the sandwich had no flavor. I had to doctor it up at home. Also, I ordered a large & received 2 meds...guess they were out of buns??
Atmosphere: 4
Food: 3
Service: 5
The sandwich was ok but they will give you cold no good fries that look like they were from yesterday.
Atmosphere: 2
Food: 2
Service: 1
Recommended dishes: Cheese Steak Sandwich
Surprisingly pleased. Came in for healthyish lunch. Only choice was grilled chicken on pita. The pita was warm, grilled chicken tasty and sandwich
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Chicken Pita with Lettuce Tomato Onion Honey Mustard or Ranch
It's ok but nothing to write home about!
Atmosphere: 2
Food: 3
Service: 3
It was ok
Atmosphere: 2
Food: 2
Service: 2
Restaurantji Recommends
Credit card machine down on lunch hour 12/27/2022 that’s not the worst of it- the cooks back there we’re moving so slow. Meaning even if I had cash, I wouldn’t be able to eat it within my lunchtime break. Who carries cash anyway anymore? Plus, this is “fast” food. You need to be fast! It didn’t look like they were moving at a fast pace in the kitchen at Mr Hero.
No bottles of Reg dp eeeerrrrrr!
Atmosphere: 5
Food: 5
Service: 1
Recommended dishes: Cheese Steak Sandwich, Waffle Fries and Cheese, Romanburger
Great sandwiches
Good food but a combo can get costly
Atmosphere: 4
Food: 4
Service: 4
Clean and Very Nice Customer
Atmosphere: 4
Food: 4
Service: 4
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