Joey's Italian Grille
2731 Hubbard Rd, Madison
(440) 428-5191
Recent Reviews
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Customer service not good. Ov
Good food, you can be seating almost right away. Very clean and great service.
Edit: they finally made this right. I did have to call 2 times, as the mgr did not speak with me the night of and i was told they would call back. I waited 3 days and called again.
Just for the record, this was absolutely NOT caused by their packaging of the wings. They would still be cooked so the skin wasnt light and soft. We know what xx-crispy wings are like by time they get home. Thank you for making it right, because both orders ended up in the trash and they are too expensive for that.
We have gotten wings there, several times, carry out. We asked for extra crispy and they were not. This time we asked for extra, extra crispy and the skin was still soggy. We tried to crisp them up but they didn't taste the same and they were thrown out. 2 orders of 10=$28. Called to speak with supervisor and they were busy. They took my name and number and were suppose to call back. No callback and they are not open today. We used to really like the food and service here. Not so much, anymore
Great service and great food. Went on mother's Day and it was a little crowded but the service was still great. I also liked the amount of selections on the menu. I tried the chicken jalapeno poppers for an appetizer and they were amazing!
Pretty disappointed tonight. We are on a tight budget but I decided to order in anyway since I’m working late and I wanted my family to have a nice hot meal even though I didn’t have the time to cook. Decided to try Joey’s for the first time in a long while and it wasn’t worth the $. Cheese sticks were undercooked to the point I wasn’t sure they had actually went into a fryer. We had to throw them in the air fryer to cook them. Cold sticks and cold sauce is pretty gross. The bruschetta bread … So I did ask for no basil.. idk if that triggered someone but my cold bread came with all other toppings on the side… cold balsamic on the side that I tried to scrape out onto the bread and came out in a clumpy consistency not a drizzle which I had to spread on top of the tomatoes I already had to spread onto the cold bread. 🤦♀️ other items also not awesome . Two cold meatballs , a very dry and crusty calzone and a pizza that was so hard to bite into we could hear the cracking sounds and hard bread broke and flew everywhere. What I am saying is if I wanted to recook all the food I received then I could have just had groceries delivered and cooked dinner. It’s just unacceptable.
What a wonderful find. Wish I knew about this place years ago. Just 15 minutes from where we stay. The best chicken piccata I have had in a long time, maybe ever. Highly recommend for really good Italian food.
Atmosphere: 5
Food: 5
Service: 5
Sorry, although the food tasted ok it came to the table barely warm, also wait staff was less than attentive,to bad as we had hoped for better.
Atmosphere: 4
Food: 3
Service: 3
This has been a staple for our family for years. With that said I’m sad to say, joeys has gone so far down hill we will never return. The waitress was nonexistent, rude, and when our concerns brought to her, we got a cold shoulder and the just leave if you’re not happy feeling. Our 5 children were starving and after waiting 1 hour and 10 minutes for their food, we just asked for it to go. The food has never been the real reason for going there, but the atmosphere. I tried to bring our concerns to the young lady manager, again, got nowhere. She could not have cared less. Years ago the gentleman that was manager covered our entire meal after my wife found a piece of glass in her drink. We didn’t expect that but that kept us coming back for years.
Go somewhere else.. you’ll be glad you did.
Atmosphere: 1
Food: 1
Service: 1
Amazing service, awesome food too! Will definitely come back.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Garlic Knots
Was good
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Nice environment, clean, kids menu, clean bathrooms, waitress we had was super nice, kitchen slow but there was a party out in the party room but food came out great.
Kid-friendliness: Kids menu
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Garlic Knots, Bacon Cheeseburger
Got chicken parm. Chicken was good penne was way under cooked. Horrible way to order out.
Was charged extra for dressing after paying for a salad. Lmfao what a joke. Will not order from this place again. Going down hill very quickly. Used to be a Madison favorite. Now a town joke
Food: 1
Service: 2
We received great service from the waitress. Food was good, drinks were a bit strong.
Parking: Large parking lot.
Kid-friendliness: Friendly staff.
Atmosphere: 3
Food: 3
Service: 5
Nice place, good food and drinks.
Waiter was overloaded and rushed with too many customers but was very willing to help us have a good experience.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Ultimate Chicken Salad
Poor services, food cold
Atmosphere: 3
Food: 1
Service: 1
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