They handed the sundae with the lid coming off. It dripping all over me. We went back around and asked for it to be done right. No one even said sorry.
Atmosphere: 2
Food: 2
Service: 1
Recommended dishes: Mcchicken
Terry Fleischer
So, prices are raised and you can't get ketchup, BBQ sauce, hot chocolate, and self serve doesn't work.
David j Malek jr
Wrong oder too many young kids don't know how to serve properly very weird
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Mcchicken
Justin C
Just want to say thank you to ms.brooke at the window. She was so friendly and made me feel like she cared about what she was doing. It's not hard. But alot of people can't do it or fake it. I guess we get comfortable where we're at will settle for less. Keep doing a great job girl you'll be setting the bar higher then giraffe tail soon.
Atmosphere: 5
Food: 5
Service: 5
Leilani Anderson
Average McDonalds. You know what to expect to get when you come here, so that's why you come!
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Big Mac, Hamburger
Ourlilfamily 2021
Food was good, staff was absolutely rude! Went around night shift, came in with a family of 4 (all adults just a family day out) and my mother ordered her food and one of the lady's asked "is that all" in a super rude tone. Well obviously you see three other people standing with her. Fast forward kid comes to give us our meal and my mom said thank you with a smile because she's super sweet and nice, he just walked away. Definitely will not take my family here to be treated like trash again. Would rather eat at the ashtabula one. Smh.
Atmosphere: 1
Food: 4
Service: 1
John R
The lady at the first window was very rude today around 12:30. I miss Laura she was great
Jen Steelman
Went through the drive thru and gave them my code. Was very rude. I had to repeat myself multiple times, and they overcharged me for something that's included in the meal. When I asked for the difference, they argued with me and told me I wasn't getting the difference. I told them I wasn't moving until I got what I was owed. Rolled her eyes and got mouthy.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Cheeseburger, Sausage Mcmuffin, Sausage Biscuit, Breakfast Sandwich, World Famous Fries, Mcdouble, Hamburger, Hash Browns, French Fries
B Carp
Looking forward to Rt 20 being fully open and making it easier to get to McDees.
Atmosphere: 4
Food: 4
Service: 5
Angela Baker
Too expensive for what you get
Food: 5
Service: 3
Recommended dishes: Cheeseburger, Big Mac, Quarter Pounder with Cheese, Filet-O-Fish
Recommended dishes: Cheeseburger, Mcchicken, French Fries
Tina E.
I wish I could give zero stars. Placed our order (2 mcmuffins, 1 bacon egg cheese biscuit, hotcakes w. Sausage, 4 hashbrowns, 1 iced coffee) on the app and when picking it up we were given my iced coffee then asked to pull forward because they were waiting on the hashbrowns, no big deal. An employee comes out with 2 bags (1 paper bag with hashbrowns & sandwiches and 1 plastic with only hotcakes), she double checks our order and determines that we were missing the sausage that we ordered with our hot cakes so she takes everything back inside. Then a manager comes to our car; she starts complaining about her employees incompetence to us while using vulgar language with our small children sitting in the back seat. She goes back inside to find our food. The original employee comes back out to our car, now with one plastic bag, and says "Thank goodness someone was nice enough to return it", we then confirmed that our food was in fact given to a different customer prior to being brought back to us and her response was "well they didn't eat any of it". Someone dug through our bag which contained open hashbrowns and then the employees brought it back to us! It's absolutely sickening to think that a restaurant would think it's ok to give someone food that was rummaged through by someone else. Having someone else touching our food and breathing on it while they're looking through it to see if what they got was correct, especially with covid and other germs around is disgusting. We immediately took our food back inside to get a refund. The same manager we previously dealt with was again using vulgar language and instructing her crew to not tell customers when food was given to the incorrect people! Knowing that they regularly give food out that was originally given to the wrong people back to the original person who ordered it is just plain gross and we will no longer be visiting this location.
Abby Quiggle
Large fry? Just got home and my sandwhich was in the container trying to hide the face I got enough for a small.
They handed the sundae with the lid coming off. It dripping all over me. We went back around and asked for it to be done right. No one even said sorry.
Atmosphere: 2
Food: 2
Service: 1
Recommended dishes: Mcchicken
So, prices are raised and you can't get ketchup, BBQ sauce, hot chocolate, and self serve doesn't work.
Wrong oder too many young kids don't know how to serve properly very weird
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Mcchicken
Just want to say thank you to ms.brooke at the window. She was so friendly and made me feel like she cared about what she was doing. It's not hard. But alot of people can't do it or fake it. I guess we get comfortable where we're at will settle for less. Keep doing a great job girl you'll be setting the bar higher then giraffe tail soon.
Atmosphere: 5
Food: 5
Service: 5
Average McDonalds. You know what to expect to get when you come here, so that's why you come!
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Big Mac, Hamburger
Food was good, staff was absolutely rude! Went around night shift, came in with a family of 4 (all adults just a family day out) and my mother ordered her food and one of the lady's asked "is that all" in a super rude tone. Well obviously you see three other people standing with her. Fast forward kid comes to give us our meal and my mom said thank you with a smile because she's super sweet and nice, he just walked away. Definitely will not take my family here to be treated like trash again. Would rather eat at the ashtabula one. Smh.
Atmosphere: 1
Food: 4
Service: 1
The lady at the first window was very rude today around 12:30. I miss Laura she was great
Went through the drive thru and gave them my code. Was very rude. I had to repeat myself multiple times, and they overcharged me for something that's included in the meal. When I asked for the difference, they argued with me and told me I wasn't getting the difference. I told them I wasn't moving until I got what I was owed. Rolled her eyes and got mouthy.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Cheeseburger, Sausage Mcmuffin, Sausage Biscuit, Breakfast Sandwich, World Famous Fries, Mcdouble, Hamburger, Hash Browns, French Fries
Looking forward to Rt 20 being fully open and making it easier to get to McDees.
Atmosphere: 4
Food: 4
Service: 5
Too expensive for what you get
Food: 5
Service: 3
Recommended dishes: Cheeseburger, Big Mac, Quarter Pounder with Cheese, Filet-O-Fish
Restaurantji Recommends
Drive thru
Food: 4
Service: 5
Recommended dishes: Cheeseburger, Mcchicken, French Fries
I wish I could give zero stars.
Placed our order (2 mcmuffins, 1 bacon egg cheese biscuit, hotcakes w. Sausage, 4 hashbrowns, 1 iced coffee) on the app and when picking it up we were given my iced coffee then asked to pull forward because they were waiting on the hashbrowns, no big deal.
An employee comes out with 2 bags (1 paper bag with hashbrowns & sandwiches and 1 plastic with only hotcakes), she double checks our order and determines that we were missing the sausage that we ordered with our hot cakes so she takes everything back inside. Then a manager comes to our car; she starts complaining about her employees incompetence to us while using vulgar language with our small children sitting in the back seat. She goes back inside to find our food. The original employee comes back out to our car, now with one plastic bag, and says "Thank goodness someone was nice enough to return it", we then confirmed that our food was in fact given to a different customer prior to being brought back to us and her response was "well they didn't eat any of it". Someone dug through our bag which contained open hashbrowns and then the employees brought it back to us! It's absolutely sickening to think that a restaurant would think it's ok to give someone food that was rummaged through by someone else. Having someone else touching our food and breathing on it while they're looking through it to see if what they got was correct, especially with covid and other germs around is disgusting. We immediately took our food back inside to get a refund. The same manager we previously dealt with was again using vulgar language and instructing her crew to not tell customers when food was given to the incorrect people! Knowing that they regularly give food out that was originally given to the wrong people back to the original person who ordered it is just plain gross and we will no longer be visiting this location.
Large fry? Just got home and my sandwhich was in the container trying to hide the face I got enough for a small.
Atmosphere: 1
Food: 1
Service: 1
Fresh food in a timely manner.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Mac
Typical location
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breakfast Sandwich
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