Jimmy John's
2364 Kings Center Ct #400, Mason
(513) 336-9999
Recent Reviews
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So fast you got your sandwich yesterday.
The sandwiches were very good each and every person should go and try a Jimmy John's sometime has cold cut and the people there are really nice and they make your sandwiches very quick
13 min at speaker waiting to order and 8 min at window to get food. So much for Freaky Fast.
Guy working window was nice but he needs help!
He’s doing all of it, even making food apparently.
Has to have an owner, why are you not there helping??
I know they're freaky fast, but this place lives up to the name. Every time I visit here everything is clean and stocked and staff are always helpful. It's a nice and quick place to stop after a long day at Kings Island!!!
Went in with a group of 8. And had to wait. The 3 other people behind us got food. After our sandwiches came out all together. Not marked we had to open and finger the sandwich to see who's it was . If they were handed out as they were made... It would have been less confusing. The only thing wrong with the atmosphere is that people who came in behind me got their food and ate it and left before I got mine. Crew of 8 on a 30 min lunch took an hour. Unacceptable..... Freaky Fast Service
Very good people
Ordered an hour an advance to have it delivered between 4-415 and after waiting a few extra minutes I called the store to ask how much longer due to my lunch break being at 430. They said they’re waiting for a 3rd party to pick it up. After the delivery window. The sandwiches are honestly kinda mid and I only ordered one because I had a free one for my birthday. The third party (uber eats) is now saying it won’t arrive until 4:45 and there’s been no update from the link. I feel as though there needs to be a disclaimer of this if they have no delivery driver on staff that day. And to be dismissed over the phone was not okay in my opinion. I don’t even blame the girl I spoke to over the phone, I blame the online ordering system for not disclosing the possible delay resulting in my food being half an hour late.
Great food
If I could give it 0 stars, I would! We just drove thru, one car in front of us. We placed an order for 5 sandwiches, get to the window and the girl tells us the car in front of us took the last two sub buns. What??? A sandwich shop with no bread at 5:45??
Food: 1
The drive thru is great if you're the only person in it. If you're not, be prepared to WAIT. Even if you've placed an online order.
Food: 5
Service: 1
Restaurantji Recommends
Drive thru service is subpar. Not friendly, did not communicate my order back. Ordered a new toasted sub and got the cold version. Definitely wouldn’t recommend this location.
Atmosphere: 1
Food: 1
Service: 1
I submitted a large order 2 days in advance for an event and I received a phone call 10 minutes after the order was supposed to be finished that only 1/3 of the order was ready. We had to wait an additional 1 hour and 25 minutes for the other two thirds of the order to be completed, which made the food 30 minutes late to the event. Nothing was offered as compensation at the time of pick up and when I called back later, I was only given back 1/3 of the amount in credit to Jimmy Johns. The manager I spoke with didn't care about the lateness or the minimal compensation. Very disappointed in the service and management day-of and after.
Atmosphere: 2
Food: 2
Service: 1
Place is out of bread at 2pm. What a joke
Pulled through the drive through and sat there for 2 minutes, nobody answered, we assumed they were busy. Drive to the window and there was a worker on his phone, sitting on the window counter paying us no mind. Drove to the front and went in to an awkward atmosphere. Weird vibes.
Atmosphere: 1
Food: 5
Service: 1
If I could give this a zero I would. It took forever to get our food, while waiting for our order I witnessed the drive through person just leaning on the counter on his phone, I watched someone ring up an order with a pair of gloves on and then turn around and with the SAME pair of gloves make an order. There is unsliced meat sitting on the slicer while everyone stands around and talks, I ordered the new wrap, the pita chips and hummus, and nothing about this order and I mean nothing about this order tastes fresh, my husband ordered the country club and he barely had any mayo on there, and the meat did not taste fresh. Overall this experience was deplorable and we will not be back.
Atmosphere: 1
Food: 1
Service: 1
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