Jimmy John's

2364 Kings Center Ct #400, Mason
(513) 336-9999

Recent Reviews

Ashley Myers

So fast and friendly !

Atmosphere: 4

Food: 5

Service: 4

Shane Devine

Service is really slow. Person at thecashier is not even paying attention and her back Istowards the door texting

Atmosphere: 2

Food: 4

Service: 1

Abby Norris

I love Jimmy John’s. But not this one. It’s convenient so I’ve been many times to this location. Every. Single. Time I use the drive thru, it’s a solid ten minute wait. I’m usually the first car in line, too. What are they doing in there? It’s not busy inside so I just don’t understand. I don’t think I will be returning.

Service: 1

Kyle Fox

Consistent quality. They don’t always have delivery drivers though…

Krystal Weddington

I filed my original complaint on 1/7 on the Jimmy John’s website and got the common we are sorry email with the promise that someone would be reaching out but here it is over 12 days later and nothing! Horrible food and even worse customer service!

Atmosphere: 1

Food: 1

Service: 1

Ryan Cottings

Only ones in line took 10 minutes for someone to take our order, gave me a dirty cup that was half full, and got my order wrong.

Atmosphere: 1

Food: 1

Service: 1

Amy Curtis

Great subs. Friendly staff. Clean restaurant.

Atmosphere: 5

Food: 5

Service: 5

Shawna Sample

Freaky slow. It was wild honestly.

Atmosphere: 1

Food: 3

Service: 1

Ryan Ehling

Incredibly slow, and they don't cut sandwiches in half.

Atmosphere: 2

Food: 3

Service: 1

Erika Lee

Freaky fast! I ordered at the drive thru and was out of line within 2-3 minutes total. This was the 3rd location in 1 week in 3 different states for the same Turkey unwich. Food was consistent at each location, as it should be for a franchise.Dietary restrictions: They offer an “Unwich” which wraps your sub in iceberg lettuce rather than bread. A nice, healthy and delicious option!

Food: 5

Randy Rybarczyk

I had a pickup order for 7/30/2023 place at 3:03pm. When I arrived at the store there was no orders on the takeout shelf and I was the only customer in the store. After waiting a few minutes, I asked the employee if my food was ready. She stated “oh we have your order ready. We don’t use that takeout shelf.” After returning to my car noticed there were multiple items missing from my order as well as the meat on my sub was barely on the bread. The worst part about my experience was the amount of F bombs used by the 4 employees working as well as the inappropriate sexual sounds used. It was appalling behavior for individuals in a professional atmosphere. This is something that needs to be corrected!

Atmosphere: 1

Food: 1

Service: 1

Anthony Tony

Sandwich tasted like they dumped a pound of salt on it the worst sub I ever had to throw

Atmosphere: 1

Food: 1

Service: 1

William Estridge

0 stars what kind of communists establishment will not accept American currency? A 50 dollar bill on a 10 dollar order what a joke

Bo Hicks

The person making the food was eating I believed they spit on my food.They took forever to took my order they were all sitting in the lobby just laughing and saying racial slurs.The reason this got a 1 star is because there was very kind man named Hollis who helped me with my

Atmosphere: 1

Food: 1

Service: 1

Buckeye Custom Carts

Showed up 2 mins before they closed. I was welcomed and they took my order and made my daughter and me 2 great sandwiches. No questions asked. Very polite and great customer service! Hard to find these days. Thank you!

Atmosphere: 5

Food: 5

Service: 5

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