Lovely store! Was here last week when visiting family and they were so nice. I love the general manager Brandon and the boy André gave me my pizza as soon as I walked in! Very clean store will definitely come here every time I am in Ohio :) Happy Pizza!
Atmosphere: 5
Food: 5
Service: 5
Benjamin Carnes
While staying at a local hotel, I ordered a pizza for lunch about 1230. At 1:15 I check the tracker, which showed the delivery had been made almost 20 min ago. Neither the hotel's front desk or the driver called me to let me know. Both unacceptable.The store informed me they use door dash during the day due to staffing issues. If that had been made clear online I would have made other arrangements, door dash is trash, and they are making their partners like Papa John's look bad in the process.
Atmosphere: 3
Food: 3
Service: 2
Julie L
Always good pizza. Bread & cheese sticks really good too. One of our
Food: 5
Service: 5
Tony Villarreal
The service in the store is great , but why in the world Peter that's actually iqbal or Habib taking my order seriously the accent is way to thick and he never understands the order until I repeat it 5 or 6 times, we're going to stop getting Papa John's if this doesn't get better.
Atmosphere: 5
Food: 5
Service: 2
Nick V.
Pizza was 15 minutes late. Lukewarm at best. I'll never order from this Papa John's again..
Andrew Cravener
Amazing place, fast service and I love the atmosphere. There's always fun stuff on the tv and very nice front counter people. Would recommend ??
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Extras
Hollywood Harris
Worst service ever I ordered a pizza 10 till 10pm and waited, called back at 11 to see where my pizza is and it said they are closed and the pizza never made it but was paid for, I’ll never order at this store again. I would have gave it zero stars but there’s wasn’t an option.
Julie Mckee
Not sure if the same guy that took my order over the phone was the same guy that was expediting/managing the orders, but sounded like the same guy and he is awesome! Love the pizza at this location and the service! Don’t change anything, thank you!
tina
Fantastic service! Food is great! Tip your delivery drivers!
Atmosphere: 5
Food: 5
Service: 5
Alexander Sigal
Always fresh, always quickly prepared, always available extras items and plentyful!
Cancels orders placed a hour before closing. Poor customer service. Charged my card even though the order was canceled.
Kevin B.
Food was prepared correctly and the workers were friendly when I stopped in to pick up my order.
Melissa Garner
We have had weeks of issues with this location from sauce leaking, to the way the slices are cut, to now hair in the food. We keep coming back thinking things will be corrected but we are let down over and over.I have asked management twice and even sent a complaint to corporate about the sauce. Your workers keep putting the sauce cups in upside down and the heat from the pizza breaks the seal on the cups. This causes the sauce to leak out all over the box and pizza. It happened again tonight for my order. Please, it is a simple fix that requires no extra time, just put the sauces right side up.After multiple weeks of poorly cut pizzas tonight's was at least portioned more evenly than the past few times. The picture is an example of our pizza a couple weeks ago.Unfortunately we also found 2 hairs in our order tonight, one in a breadstick and one in our pepperoni pizza.We love Papa John's and just ask that you slow down and put care back into the orders.
william cain
Now I remember why I haven't ordered from Papa John's for a long time. I recently ordered a Steak and Cheese Pizza for delivery. The delivery time was spot on, quick and driver was friendly. The problem was with the pizza, it should have been called a NO Steak and Cheese. What steak, if any, on the pizza would NOT have filled a thimble. I know prices are high and inflation out of control, but the store should NOT control there food costs by not putting ingredients on the pizza. If it were possible to give this review a negative, it would most certainly deserve one. I will NEVER order Papa John's again.
Lovely store! Was here last week when visiting family and they were so nice. I love the general manager Brandon and the boy André gave me my pizza as soon as I walked in! Very clean store will definitely come here every time I am in Ohio :) Happy Pizza!
Atmosphere: 5
Food: 5
Service: 5
While staying at a local hotel, I ordered a pizza for lunch about 1230. At 1:15 I check the tracker, which showed the delivery had been made almost 20 min ago. Neither the hotel's front desk or the driver called me to let me know. Both unacceptable.The store informed me they use door dash during the day due to staffing issues. If that had been made clear online I would have made other arrangements, door dash is trash, and they are making their partners like Papa John's look bad in the process.
Atmosphere: 3
Food: 3
Service: 2
Always good pizza. Bread & cheese sticks really good too. One of our
Food: 5
Service: 5
The service in the store is great , but why in the world Peter that's actually iqbal or Habib taking my order seriously the accent is way to thick and he never understands the order until I repeat it 5 or 6 times, we're going to stop getting Papa John's if this doesn't get better.
Atmosphere: 5
Food: 5
Service: 2
Pizza was 15 minutes late. Lukewarm at best. I'll never order from this Papa John's again..
Amazing place, fast service and I love the atmosphere. There's always fun stuff on the tv and very nice front counter people. Would recommend ??
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Extras
Worst service ever I ordered a pizza 10 till 10pm and waited, called back at 11 to see where my pizza is and it said they are closed and the pizza never made it but was paid for, I’ll never order at this store again. I would have gave it zero stars but there’s wasn’t an option.
Not sure if the same guy that took my order over the phone was the same guy that was expediting/managing the orders, but sounded like the same guy and he is awesome! Love the pizza at this location and the service! Don’t change anything, thank you!
Fantastic service! Food is great! Tip your delivery drivers!
Atmosphere: 5
Food: 5
Service: 5
Always fresh, always quickly prepared, always available extras items and plentyful!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Love the pepperoni stuff crust
Cancels orders placed a hour before closing. Poor customer service. Charged my card even though the order was canceled.
Food was prepared correctly and the workers were friendly when I stopped in to pick up my order.
We have had weeks of issues with this location from sauce leaking, to the way the slices are cut, to now hair in the food. We keep coming back thinking things will be corrected but we are let down over and over.I have asked management twice and even sent a complaint to corporate about the sauce. Your workers keep putting the sauce cups in upside down and the heat from the pizza breaks the seal on the cups. This causes the sauce to leak out all over the box and pizza. It happened again tonight for my order. Please, it is a simple fix that requires no extra time, just put the sauces right side up.After multiple weeks of poorly cut pizzas tonight's was at least portioned more evenly than the past few times. The picture is an example of our pizza a couple weeks ago.Unfortunately we also found 2 hairs in our order tonight, one in a breadstick and one in our pepperoni pizza.We love Papa John's and just ask that you slow down and put care back into the orders.
Now I remember why I haven't ordered from Papa John's for a long time. I recently ordered a Steak and Cheese Pizza for delivery. The delivery time was spot on, quick and driver was friendly. The problem was with the pizza, it should have been called a NO Steak and Cheese. What steak, if any, on the pizza would NOT have filled a thimble. I know prices are high and inflation out of control, but the store should NOT control there food costs by not putting ingredients on the pizza. If it were possible to give this review a negative, it would most certainly deserve one. I will NEVER order Papa John's again.