McDonald's
15629 Broadway Ave, Maple Heights
(216) 332-9930
Recent Reviews
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I live down the road from this McDonalds and I'll purposely drive to another location farther away. Consistently wrong orders, food is either cold or tastes bland for some reason comparative to other locations, service is subpar, and the dining room is usually super messy. Also, half the time the employees are telling all the drive through cars the system is down or that they are doing a shift change to come back in 30 minutes. Care to elaborate what that even entails? Never had this issue elsewhere, nonetheless at any other fast food resturant, so its definitely specific to this location. McDonalds is usually pretty decent all around, just avoid this one.
Atmosphere: 1
Food: 1
Service: 1
I ordered my food, they forgot all my fries, I went back second got cold fries. Check my food and it looks disgusting. Went back a third time they remade my food but forgot my fries again. Then the manager Carlo gets an attitude because he didn't feel like checking my bag to see what all I needed and gave me a value fries when I ordered a small. At this point I want to fight so I just went home.
Atmosphere: 5
Food: 1
Service: 1
Do not go to this McDonald’s this line takes so long
Super slow drive through service!!
Atmosphere: 3
Food: 5
Service: 2
I’ve been given unsweetened tea on numerous visits. It’s very silly and frustrating.
Vegetarian options: I love their salads
Dietary restrictions: Just tell them how to make your food and they will handle it.
Kid-friendliness: Yes
Wheelchair accessibility: Yes
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Cheeseburger, Small Fries, Fries, Spicy Chicken Sandwich, French Fries, Bacon Egg Cheese Biscuit, Classic Chicken Sandwich, Filet O Fish, Egg Mcmuffin, Double Cheeseburger, Sausage, Filet-O-Fish, Big Mac, Sausage Mcmuffin, Big Mac Meal, Quarter Pounder with Cheese, Honey Mustard, Mcchicken
This has to be the worst McDonalds that I have been to in a long time. It is worse than some that have been shut down.No organization and no ink in the kiosk that takes your order. No one at the register. And took over 10 minutes to get one of the advertised meals.
Atmosphere: 1
Food: 3
Service: 1
Ugh. I worked for a different McDonald's 35 years ago.... Smh time gets away from you but either way food and service are not what they were back when. Always disappointed now a days.
Atmosphere: 2
Food: 2
Service: 2
The drive thru is extremely slow!
Food: 4
Service: 3
Unsalted McDonalds fries. Yuck.
Food: 2
Service: 4
Restaurantji Recommends
Establishment doesn’t go by their dine-in hours
They have made their burgers so small but charge more money and the wait is really ridiculous 😔
Atmosphere: 2
Food: 2
Service: 1
Recommended dishes: French Fries, Double Cheeseburger, Mcchicken
Just go here at 7 am anything earlier is risky they either won't take your order,claim that they're not ready or my personal favorite "our system is down"
Drive thru was very fast. Also don't forget to download the app first. Great deals daily.
Atmosphere: 4
Food: 4
Service: 4
Mcdonalds is old and not a go to place for a quick meal any longer. They took away the healthier options and the salt content is off the chart.
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