McDonald's
15629 Broadway Ave, Maple Heights
(216) 332-9930
Recent Reviews
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This place use to be horrible due to the staff at the time. Now, it has seem to have improved. The service is still slow but that may be due to staffing issues.
Atmosphere: 4
Food: 4
Service: 4
Slow very slow will make you late for work
Service: 1
Apparently standing in line upsets one of the employees, I would sit but I waited over 20min only to be told they forgot the order. Kids running around the store like it's a playground so often they had to put a sign on the doors.
Atmosphere: 1
Food: 1
Service: 1
Best McDonald’s in the area
Atmosphere: 4
Food: 4
Service: 4
Hey guys, I must say this was an pleseant experience. I don’t eat the food. I took my daughter, we went in and ordered on the kiosk, but the customer service was really good. The young lady brought our food out to us and greeted us. There was a bit of a weight, but the food was hot. Hot. I don’t get too many great experiences at McDonald’s, but this was a good one.
Atmosphere: 5
Food: 3
Service: 4
Given the wrong order. All ready in traffic when I checked. To late to turn around.
Atmosphere: 2
Food: 2
Service: 3
There were two older ladies that work there in the morning very nice and genuine . Please give the a raise and show them some recognition.
Atmosphere: 5
Food: 5
Service: 5
I ordered a large iced vanilla coafter 20 minutes of waiting I finally asked for my money back
Atmosphere: 1
Food: 1
Service: 1
I can be very forgiving because this is a McDonald's but this was a very poor service. The line was long but that's fine for a noon rush. When we got our food it was incorrect and we were missing an item and when we told them we were missing an item we had to prove to them by opening the bag and double-checking before they even believed us. We had to pull them around and wait to finally get our food. They got our drinks wrong and the drinks we received had no carbonation whatsoever. The fries had no salt and were severely undercooked. The people were nice enough but this is so sloppy and lazy.
Atmosphere: 1
Food: 1
Service: 2
Best store in the town with higher employment of students, most of people have their first job in here
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Hot food get the order rght.
Food: 4
Service: 4
Ice cream cone me like. This Mc Donald's is special because their staff smiles . Thanks for smiling
Atmosphere: 5
Food: 5
Service: 5
Well, the ice machine was empty. I received my meal and needed to ask for a cup for my drink. The place was very clean and workers friendly. Happy young people eating.
Atmosphere: 5
Food: 5
Service: 5
Drove to this McDonald's placed my order along with a special made sandwiches the first sandwich was a filet with extra tartar sauce well it look the same as if it was a regular made sandwich and not extra tartar that I asked for , my second sandwich was a Mc Double ADD Mac sauce and what did I get a Mc Double with a half of tea spoon of Mac sauce no pickles and no pickles smh and yes the sandwich was not seasoned like the other Mc Donald's I visit. The fries were great you can't go wrong with them unless you over cook them or under cook them. It is a shame when more attention is focused on cell phones and not screens that tell you clearly how a order should be made especially when it says ADD or MINUS condiments on a specific order. $ 21.00 all for a shabby meal. Won't be visiting here again.
Food: 1
Service: 1
Was in town and happened upon this place. The food and service were for sure top tier! I will definitely be back.
Atmosphere: 5
Food: 5
Service: 5
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