McDonald's

5114 Northfield Rd, Maple Heights
(216) 581-0289

Recent Reviews

Leola Bell

Of course. Mess up the

Atmosphere: 5

Food: 4

Service: 3

April vanover

Parking: Parking is good....Kid-friendliness: It's good for kids to go and have a happy meal with their families

Atmosphere: 4

Food: 4

Service: 3

Recommended dishes: Mcchicken, Mcdouble, Double Cheeseburger

alexis shobe

I place mobile orders a lot and this location is usually pretty slow and they lock the door sometimes to where you have no option but to do drive thru pick up.

Sidney Small

Always good. Seems to make food to order.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Fish Sandwich, French Fries, Cheeseburger

Sammantha Young

Disgusting disorganized Plane unfit for human consumption

Atmosphere: 1

Food: 1

Service: 1

Debbie Anderson

I ordered an ice cream cone and once again the employee handed it to me with no napkin around it and also holding it by the top of the cone, with bare hands. Obviously they are not trained right. What is wrong with the manager allowing this to happen? da... How stupid. Customers don't want to eat food after an employee touched it.

Atmosphere: 1

Food: 2

Service: 1

Rick Smith

The ordering kiosk wasn't working properly. The woman behind the counter had a bad attitude like she was doing me a favor to wait on me. I drove less than 10 minutes before I eat my food. I only ordered large French fries and large sweet tea. The fries were very cold and tasted like they were old. The sweet tea barely had any ice and was warm. This is definitely the worst experience I've ever had at a fast food restaurant. I won't be going back and highly recommend avoiding this location.

Food: 1

Service: 2

Gary Mccullough

Just another mcds

RJ Friedman

Waited at the menu 10 minutesThen went to to pay window and was immediately told to pull up to 3rd window despite being the only one in line.Given wrong foodGiven cold food despite long waitPlus they said cash only.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Hamburger

Louis Ong

It took 35 minutes for our order to have, when we wanted to cancel it. They said we can't, we waited another 5 minutes, total 40 mins! Not good.

Atmosphere: 3

Food: 3

Service: 2

Cetorre Holliman

The place is just nasty down to the workers, it's ridiculous.

Atmosphere: 1

Food: 1

Service: 1

Wm Moore

Take out was very fast.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fish Sandwich

Zach Eng

Sat in the drive thru with 3 other cars for 10 minutes for them to finally start taking orders. Slowest service from a mcdonalds ever. 12/30 at 9pm if a manager sees this, get your crew togetherrrrrr it aint that hard.

Atmosphere: 1

Food: 1

Service: 1

Erica Witcher

i went to this same mcdonald 2 days in a row and they messed my order up both time and when you have to go back through the line you wait for

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Hashbrown

aMAZingly

This place needs to be shut down, how terrible! Sat in the drive menu - screen for like 4 mins. As we are pulling around, the worker mentions that we won't be able to adjust your order. Welp , we weren't planning on it. Through the drive- through window, you can see them all just standing around laughing and talking. Get to the second window, they still "kicking it" and having a grand of a time. My friend needed a sauce to go with her fries. She asked, and they said $.25 ok cool, whatever! We are looking for the change. The employee goes, yall need to come in if yall want yall sauce! Shuts the window and gets the laughing. Seriously, for .25 cents yall couldn't even wait an extra 15 seconds! How rude. Nothing about this place screams come back and eat!

Atmosphere: 1

Food: 2

Service: 1

Load More